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1. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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2. Rosnel Hostel Special Care Accommodation

Accessible Facilities:
small step at front entrance
Referral:
ABH Required
Areas Served:
National
Last review date:
15/2/22 10:51
Bundanoon, NSW 
Licensed private accommodation for 30 people with mild to moderate intellectual disabilities or mental illness. NDIS registered provider. More Info
2

3. Ronald McDonald Family Retreat - Batemans Bay NSW

Alternative Names:
Ronald McDonald Beach House, Fiona Lodge, RMHC
Accessible Facilities:
One of the two units is wheelchair accessible
Referral:
Supporting documentation or a referral letter from your child's specialist, social worker or doctor
Areas Served:
National
Last review date:
13/9/23
Rosedale, NSW 
A coastal holiday retreat where families with children who have serious illnesses can spend time together to reconnect, rest and have fun. The house is located at Rosedale, about 15 minutes' south of Batemans Bay on the NSW South Coast. More Info
3

4. Casuarina Lodge

Transport:
Close to trains (Westmead station) and buses
Accessible Facilities:
Ramp and bathrooms
Referral:
Referral required, contact for further details.
Areas Served:
NSW
Last review date:
15/11/23
Westmead, NSW 
Provides short term accommodation for patients who are receiving treatment from Westmead Hospital, Westmead Children Hospital or Westmead Private Hospital, and their families. More Info
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5. Australian Institute of Health and Welfare (AIHW)

Accessible Facilities:
Parking, ramp, lifts and toilets
Areas Served:
National
Last review date:
25/3/21 11:18
Bruce, ACT 
National agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare. The aim is to improve the health and wellb More Info
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6. Young People In Nursing Homes National Alliance

Alternative Names:
Young People In Nursing Homes National Alliance (YPINHna)
Accessible Facilities:
Wheelchair Accessible
Areas Served:
National
Last review date:
30/3/23
Melbourne, Victoria 
Peak body for young Australians living in aged care facilities (or at risk of placement there), who also have high and complex support needs. It works with young people living in aged care facilities, their families, friends and other stakeholders More Info
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7. Equal Access Group Pty Ltd

Alternative Names:
Equal Access Group
Accessible Facilities:
Level entry, parking and toilets
Areas Served:
National
Last review date:
23/4/21 11:23
Clayton, VIC 
Accredited Disability Access Consultants. Registered with the Association of Consultants in Access Australia Inc (ACAA). Provides a specialist consulting service throughout Australia to enhance the environment and to provide equal access for people with a More Info
7

8. Grow Mental Wellbeing Programs

Alternative Names:
Grow
Areas Served:
National
Last review date:
24/3/21 14:28
West Hoxton, NSW 
Live-in rehabilitation program for people with a mental illness alone or mental illness coupled with a drug or alcohol problem. The program is based on GROWS 12-Step Program of Recovery or Growth to Maturity through shared learning and mutual help. More Info
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9. Australian Red Cross - Social Inclusion Programs

Alternative Names:
Community Visitors Scheme
Accessible Facilities:
Parking, Toilets, Lift
Referral:
NDIS and My Aged Care referrals accepted
Areas Served:
National
Last review date:
19/1/22 0:00
Garran, ACT 
Social Inclusion Programs and Meals on Wheels. This service provides nutritious meals (fresh or frozen) all year round, as well as checking on how a person is going. Telecross provides a free, daily phone call by volunteers to people who live alone, are s More Info
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10. Ronald McDonald House - Parkville

Accessible Facilities:
Level entry, toilets and parking
Referral:
Referral is required from the Royal Children's Hospital in Parkville
Areas Served:
National
Last review date:
11/7/24
Parkville, VIC 
Ronald McDonald House is an affordable home-away-from-home for the families of seriously ill children being treated at the Royal Children's Hospital. More Info
10

11. Leukaemia Foundation

Areas Served:
National
Last review date:
21/1/21 15:47
FORTITUDE VALLEY, QLD 
Helping to cure blood cancer. Assisting to help people diagnosed with blood cancer get access to the best care. Support acceleration of research that?s delivering rapid advancements in blood cancer diagnosis and treatments. Provide services and support th More Info
11

12. BaptistCare - Head Office

Alternative Names:
Baptist Care
Areas Served:
NSW; ACT
Last review date:
28/12/22
Baulkham Hills, NSW 
Providing Home care, aged care homes, retirement living communities for over 55's, community housing, counselling and family services. Registered NDIS provider. More Info
12

13. Spinal Cord Injuries Australia (SCIA)

Alternative Names:
Spinal Cord Injuries Australia; Spinal Cord Injuries Australia (SCIA) - Central Office
Areas Served:
National
Last review date:
26/3/25
Little Bay, New South Wales 
SCIA is a national, member based organisation. We have physical locations in Sydney and regional New South Wales, Australian Capital Territory, Victoria, Queensland, South Australia and Western Australia, and we support people nationwide. More Info
13

14. Marymead CatholicCare - CHOICES and Aged Care Services

Alternative Names:
CatholicCare - CHOICES and Aged Care Services
Transport:
Bus
Accessible Facilities:
ramp
Referral:
Referral is dependent on program. Contact for details
Areas Served:
ACT Region
Last review date:
11/2/25
O'Connor, Australian Capital Territory 
Marymead CatholicCare offers a range of disability, mental health and aged care programs to individuals in the ACT and surrounds. More Info
14

15. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info
15

16. Bill McKenzie Gardens

Languages (other than English):
Chinese
Accessible Facilities:
Parking, ramps and toilets
Areas Served:
ACT Region
Last review date:
25/6/25
Page, Australian Capital Territory 
A community for 137 seniors that provides residential care or nursing home services. It is designed for people who need medical/rehabilitative care, restorative care, dementia care as well as those living with mental health issues. More Info
16

17. Biala Support Services Inc - Melaleuca Respite House

Accessible Facilities:
Ramp entrance through garage.
Areas Served:
Ballina LGA; Byron LGA
Last review date:
6/11/24
Ballina, New South Wales 
Respite house - Melaleuca House has been fully modified for people with disabilities and one bathroom is fully accessible for wheelchairs. The house can accommodate 4 to 5 people and their carers or can be utilised for Carer Respite. More Info
17

18. Sydney Beachouse YHA

Alternative Names:
YHA
Transport:
$5 secure carpark for guests
Areas Served:
National
Last review date:
22/12/20 0:00
Collaroy Beach, NSW 
Beachside hostel that offers affordable accommodation for travellers, groups and workers. Includes twin, double & family rooms as well as dormitories. 3 family rooms with ensuites are accessible for people with disabilities, as well as accessible kitchen More Info
18

19. Marymead- ACT

Alternative Names:
Marymead Autism Centre; Marymead
Languages (other than English):
Spanish
Accessible Facilities:
parking, ramps and toilets
Areas Served:
ACT Region
Last review date:
20/1/22 0:00
Narrabundah, ACT 
Have offices in Canberra and in NSW at Goulburn, Moruya, Young and Wagga Wagga, programs and services include child and family counselling, early intervention programs, Permanency Program (out of home care), post separation support, Autism Centre, parent More Info
19

20. The Mercy Foundation Limited

Areas Served:
National
Last review date:
5/2/21 12:15
Wollstonecraft, NSW 
Grants to end homelessness, small grants, education and advocacy. More Info