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41. Centrelink - BasicsCard Balance Enquiry Line

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Use this line to check your BasicsCard balance at any time. Calls to this line are free from a Telstra mobile. 

Website
1800 057 111
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42. Ronald McDonald House - Parkville

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Ronald McDonald House is an affordable home-away-from-home for the families of seriously ill children being treated at the Royal Children's Hospital. Rather than spend the night in a hospital waiting room, family members can stay in comfort… 
Parkville, VIC

Website
03 9966 8400
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3

43. Services Australia Customer Compliance Line

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Our compliance program helps protect Australia?s welfare system. It helps our customers avoid getting a debt or committing fraud. 

Website
1800 086 400
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44. Telstra - Access for Everyone

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The Access for Everyone program provides services and concessions to Telstra customers who meet certain eligibility criteria, i.e. pensioners, Indigenous peoples and the homeless in order to help them maintain a phone service. 

Website
5

45. Children and Young People with Disability Australia (CYDA)

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CYDA is the national representative persons organisation which represents children and young people with disability aged 0-25 years. CYDA advocates systemically at the national level for the rights and interests of all children and young… 
Collingwood, VIC

Website
1800 222 660, 03 941
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6

46. Day of Difference Foundation

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Funds dedicated to paediatric trauma care professionals at Lady Cilento Children's Hospital and research into children's critical injuries. 
Sydney, NSW

Website
02 8920 9000
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7

47. Centrelink - Farmer Assistance Hotline

7
A payment for farming families in financial hardship. 

Website
132 316
8

48. Centrelink - Youth and Students Line

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Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. 

Website
132 490
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49. Services Australia Foreign Income Line

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Your income and assets can change the amount of payment you get from us. If you have assets in or get income from another country, we work out their value in Australian dollars. To do this we use exchange rates. 

Website
1800 050 041
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50. Centrelink - Emergency Information Line

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Use this line for help if your affected by a natural disaster and need help to claim a payment. 

Website
180 22 66
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51. Telephone Allowance (TAL)

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This payment helps with the cost of maintaining a phone and home internet service in your or your partner's name. We'll assess if you can get the allowance when you claim certain support payments. 

Website
132 717
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52. Centrelink - Social Work Services

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If you're going through a difficult time, our social workers can help you. We can help you with: short term counselling information referrals to support services. 

Website
132 850
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53. Deaf Children Australia

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DCA provides support and information services for deaf and hard of hearing children, young people, and their families, to maximise personal development and social inclusion. Online programs are run to broaden reach across Australia, with… 
Melbourne, VIC

Website
1800 645 916
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14

54. Family Relationship Advice Line

14
National telephone service and website provides free information, advice or referral regarding family relationships and services that strengthen family relationships and assist families through separation. Referral to telephone based family… 

Website
1800 050 321
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55. South Pacific Private

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This treatment centre for adults (aged 18+) with addictions and mood disorders is a registered Acute Care Psychiatric Hospital licensed with the NSW Department of Health. All programs are structured and supervised by a multi-disciplinary… 
Curl Curl, NSW

Website
1800 063 332
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16

56. Young Ostomates United Inc - Y.O.U Inc.

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An Australian-based non-profit organisation that aims to encourage support and friendship between young people with a stoma, their families and friends, to provide resource material to both new and well-established Ostomates. Provides a peer… 
Melbourne, VIC

Website
03 9796 6623; 0412 1
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17

57. Ashford HACC Multi-service Outlet

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Multi-service Outlet offers transport for medical appointments, social interaction and adult daycare centre for seniors over 65. 
Ashford, NSW

Website
02 6725 4479
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18

58. Aspire Canterbury

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A not-for-profit they offer free support, advice and resources throughout Canterbury. They are a Disability Information Centre. They have a mobile service that can bring products and information to you. They also offer the Total Mobility card which g 
Linwood,Christchurch New Zealand

Website
+64 3 366 6189
Map Directions
19

59. Your Way | Kia Roha

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Your Way | Kia Roha (previously Life Unlimited) is a charitable trust offering information, support, and equipment to enable disabled people to thrive and live the lives they choose in their communities. 
Hamilton, Waikato

Website
0800 008 011
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20

60. Eastcoast Housing

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Rental Housing Management for low income families. Long term housing. 
Moe, VIC

Website
03 5127 7160
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