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3. Centrelink - Families Line

Areas Served:
National
Last review date:
14/6/23
Canberra BC, ACT 
Child Care Subsidy Assistance to help you with the cost of child care. Family Tax Benefit A 2 part payment that helps with the cost of raising children. Parental Leave Pay A payment for up to 18 weeks while you care for your new child. More Info
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4. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
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5. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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6. Continence Foundation of Australia Ltd (CFA)

Accessible Facilities:
Phone based service
Areas Served:
National
Last review date:
23/4/21 9:46
Surrey Hills, VIC 
Continence Foundation of Australia provides information around bladder and bowel health. The continence foundation of Australia provides free information on funding, referral and products. Also provided resources for individuals, careers and professional More Info
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7. Centrelink - Reporting Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Use this line to report your employment income or tell us if you've met your mutual obligation requirements. Before you can use this line you'll need to create a voiceprint. Once you've done this you can: Report your employment income More Info
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8. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
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9. Dementia Australia

Alternative Names:
(Dementia Australia Ltd; Dementia Australia Act Inc; Dementia Australia Ltd)
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Elevator and toilet
Referral:
Required for some services
Areas Served:
National
Last review date:
26/6/24
Griffith, ACT 
Dementia Australia is the source of trusted information, education and services for the estimated 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. More Info
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10. Casuarina Lodge

Transport:
Close to trains (Westmead station) and buses
Accessible Facilities:
Ramp and bathrooms
Referral:
Referral required, contact for further details.
Areas Served:
NSW
Last review date:
15/11/23
Westmead, NSW 
Provides short term accommodation for patients who are receiving treatment from Westmead Hospital, Westmead Children Hospital or Westmead Private Hospital, and their families. More Info
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11. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
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12. Programmed Care

Alternative Names:
formerly Programmed Health Professionals, Home Care
Areas Served:
National
Last review date:
18/1/21 0:00
Sydney, NSW 
Provides supports at home and in the community. Services provided are: personal care, shopping, meal preparation, domestic assistance, garden maintenance, nursing and respite care. NDIS Provider. More Info
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13. Cancer Information and Support Society

Alternative Names:
CISS
Languages (other than English):
Arabic
Transport:
Close to trains and buses
Areas Served:
National
Last review date:
10/11/21 0:00
St Leonards, NSW 
Self help group for cancer patients, their families, friends and anyone interested in the prevention of degenerative disease. Provides information on cancer biology, therapies and the efficacy of alternative approaches More Info
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14. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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15. Australian Institute of Health and Welfare (AIHW)

Accessible Facilities:
Parking, ramp, lifts and toilets
Areas Served:
National
Last review date:
25/3/21 11:18
Bruce, ACT 
National agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare. The aim is to improve the health and wellb More Info
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16. Young People In Nursing Homes National Alliance

Alternative Names:
Young People In Nursing Homes National Alliance (YPINHna)
Accessible Facilities:
Wheelchair Accessible
Areas Served:
National
Last review date:
30/3/23
Melbourne, Victoria 
Peak body for young Australians living in aged care facilities (or at risk of placement there), who also have high and complex support needs. It works with young people living in aged care facilities, their families, friends and other stakeholders More Info
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17. Senior Citizens' Club - Ballina

Accessible Facilities:
Wheelchair accessible
Areas Served:
Ballina
Last review date:
14/3/24
Ballina, NSW 
Provides social and recreational activities for senior citizens. New members are welcome and lessons are provided for beginners. Schedule: -Line Dancing Mon (Beginner) Tue, Thu 9:30am -Tai Chi Wed 8:30am -Indoor Bowls Thu 12:15pm -Bridge Wed Sat 12pm More Info
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18. Flourish Australia - Buckingham House

Alternative Names:
formerly Richmond PRA
Referral:
No referral required. Members must identify as having a mental health issue and be in contact with a health professional who provides support around this issue.
Areas Served:
National
Last review date:
14/4/21 11:24
Surry Hills, NSW 
A recovery-based activity program for adults with mental health issues, providing opportunities to learn and develop skills, form social networks, participate in community activities, develop confidence and accomplish goals. Buckingham House Palace Cafe s More Info
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19. Outpatient Clinics (Gosford Hospital)

Areas Served:
Central Coast
Last review date:
30/7/20 8:36
Gosford, NSW 
Outpatient Clinics operate on referral and appointment basis only. Services include : gynaecology clinic; orthopaedic clinic;. ear, nose and throat clinic; cystic fibrosis; urology; post surgery clinic; liver clinic; nutrition; geriatrician clinic, brai More Info
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20. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info