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1. Centrelink - Families Line

Areas Served:
National
Last review date:
14/6/23
Canberra BC, ACT 
Child Care Subsidy Assistance to help you with the cost of child care. Family Tax Benefit A 2 part payment that helps with the cost of raising children. Parental Leave Pay A payment for up to 18 weeks while you care for your new child. More Info
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2. Outpatient Clinics (Gosford Hospital)

Areas Served:
Central Coast
Last review date:
30/7/20 8:36
Gosford, NSW 
Outpatient Clinics operate on referral and appointment basis only. Services include : gynaecology clinic; orthopaedic clinic;. ear, nose and throat clinic; cystic fibrosis; urology; post surgery clinic; liver clinic; nutrition; geriatrician clinic, brai More Info
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3. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
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4. Indigo House - Integrated Prevention and Response to Violence and Neglect Services

Alternative Names:
Richmond Sexual Assault Service
Languages (other than English):
Interpretors available
Accessible Facilities:
Access ramp and toilet
Areas Served:
Northern NSW LHD
Last review date:
18/5/23
Lismore, NSW 
Health Service for people who have been affected by sexual assault, domestic and family violence and child abuse and neglect. Can assist children, young people, adults, families and carers. Provide medical, counselling and support services. More Info
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5. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
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6. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
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7. Children and Young People Equipment Loan Service (CAYPELS)

Alternative Names:
CAYPELS; scypels
Accessible Facilities:
Parking, ramps, and toilets
Referral:
Clinicians who wish to use CAYPELS must register with the service. Contact CAYPELS for more details. Clients who wish to use the service must be referred by a clinician.
Areas Served:
ACT
Last review date:
5/2/25
Holder, Australian Capital Territory 
Provides specialised equipment for loan to ACT residents up to and including the age of 16 years. Specialised equipment include wheelchairs, seating systems, hoists, standing frames, walking frames, personal care items, shower commodes More Info
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8. Hands & Feet Disability Camps

Alternative Names:
Lutanda Holiday Camp - Camp David
Accessible Facilities:
Ramps, accessible toilets
Areas Served:
Blue Mountains
Last review date:
8/6/21 15:31
Mount Victoria, NSW 
People with a mild-moderate intellectual disability can attend a variety of camp options- Camp Sam (18-30 years old Yarramundi), Camp David (adults Yarramundi and Mt Victoria), Camp Jono for children (7-18 years old, Mt Victoria). Registered NDIS provider More Info
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9. Marie Stopes Australia

Alternative Names:
(formerly) WestMed Day Services, Dr Marie
Languages (other than English):
Free phone based interpreters available through TIS national.
Accessible Facilities:
Wheelchair Accessible
Referral:
Only for patients seeking an abortion in Western Australia need a formal referral.
Areas Served:
National
Last review date:
2/11/21 0:00
Melbourne, VIC 
Marie Stopes Australia is a provider of safe abortion, vasectomy and contraception provider helping women and men take full control of their reproductive lives. Patients are fully supported by a specialised team of practitioners providing, at no added cos More Info
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10. Young People In Nursing Homes National Alliance

Alternative Names:
Young People In Nursing Homes National Alliance (YPINHna)
Accessible Facilities:
Wheelchair Accessible
Areas Served:
National
Last review date:
30/3/23
Melbourne, Victoria 
Peak body for young Australians living in aged care facilities (or at risk of placement there), who also have high and complex support needs. It works with young people living in aged care facilities, their families, friends and other stakeholders More Info
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11. Ronald McDonald House - Parkville

Accessible Facilities:
Level entry, toilets and parking
Referral:
Referral is required from the Royal Children's Hospital in Parkville
Areas Served:
National
Last review date:
11/7/24
Parkville, VIC 
Ronald McDonald House is an affordable home-away-from-home for the families of seriously ill children being treated at the Royal Children's Hospital. More Info
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12. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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13. Centrelink - Australian Apprenticeships Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
If you are an Australian Apprentice, you may be eligible for payment or some extra help. An Australian Apprentice is someone who is both registered with the Australian Apprenticeship scheme doing a full time apprenticeship or traineeship More Info
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14. Open Universities Australia

Alternative Names:
OLA, Open Learning Australia
Accessible Facilities:
Alternative arrangements made for exams etc.
Referral:
Registration form available on-line
Areas Served:
National
Last review date:
2/2/21 16:51
Melbourne, VIC 
Website of universities and TAFE colleges. Assistance to find courses and enrollment. More Info
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15. Westmead Hospital

Languages (other than English):
Interpreters can be arranged
Accessible Facilities:
parking, ramps, lifts, accessible toilets
Areas Served:
Auburn LGA; The Hills; Blacktown LGA; Blue Mountains LGA; Greater Lithgow LGA; Hawkesbury LGA; Holroyd LGA; Parramatta LGA; Penrith LGA
Last review date:
1/6/22 15:28
Westmead, NSW 
Public hospital providing inpatient and outpatient services including 24 hour emergency services, surgery, medicine, obstetrics and dental school. Individual teams and services have separate records in the database. More Info
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16. Conflict Resolution Network

Areas Served:
National
Last review date:
4/3/22 11:45
Provides skills training in resolving conflict. Their podcast series 'Resolve conflict: Everyone can win' is a free download, available on most podcast apps. CRN supports individuals, trainers and students. There is a free 500 page trainers manual availab More Info
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17. Disabled Surfers Association of Australia Inc - Sydney (DSAA)

Accessible Facilities:
Onsite facilities
Referral:
Must have Doctor's Certificate if disability is not apparent
Areas Served:
National
Last review date:
14/6/23
Sydney, NSW 
Support, coaching and friendship for any persons with a disability, ranging from asthma or joint injuries to paraplegia, for former surfers or beginners. Special events, 'Hands On Day' for the public. More Info
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18. Marymead- ACT

Alternative Names:
Marymead Autism Centre; Marymead
Languages (other than English):
Spanish
Accessible Facilities:
parking, ramps and toilets
Areas Served:
ACT Region
Last review date:
20/1/22 0:00
Narrabundah, ACT 
Have offices in Canberra and in NSW at Goulburn, Moruya, Young and Wagga Wagga, programs and services include child and family counselling, early intervention programs, Permanency Program (out of home care), post separation support, Autism Centre, parent More Info
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19. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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20. Sydney Beachouse YHA

Alternative Names:
YHA
Transport:
$5 secure carpark for guests
Areas Served:
National
Last review date:
22/12/20 0:00
Collaroy Beach, NSW 
Beachside hostel that offers affordable accommodation for travellers, groups and workers. Includes twin, double & family rooms as well as dormitories. 3 family rooms with ensuites are accessible for people with disabilities, as well as accessible kitchen More Info