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1. Information on Disability, Education and Awareness Services (IDEAS)

IDEAS provides disability information that is free, accurate and independent.

Referral:
None required
Areas Served:
National
Last review date:
22/1/25
Tumut, New South Wales 
IDEAS' is a national organisation whose purpose is to provide access to independent information and opportunities for people with disabilities, their supporters and the community to reach their full potential. More Info
Closed
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2. Centrelink - Families Line

Areas Served:
National
Last review date:
14/6/23
Canberra BC, ACT 
Child Care Subsidy Assistance to help you with the cost of child care. Family Tax Benefit A 2 part payment that helps with the cost of raising children. Parental Leave Pay A payment for up to 18 weeks while you care for your new child. More Info
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3. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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4. Continence Foundation of Australia Ltd (CFA)

Accessible Facilities:
Phone based service
Areas Served:
National
Last review date:
23/4/21 9:46
Surrey Hills, VIC 
Continence Foundation of Australia provides information around bladder and bowel health. The continence foundation of Australia provides free information on funding, referral and products. Also provided resources for individuals, careers and professional More Info
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5. Synapse Australia Limited

Alternative Names:
Synapse
Accessible Facilities:
Lift available for use.
Referral:
Please enquire.
Areas Served:
National
Last review date:
16/3/23
West End, QLD 
Provides a range of support services for people who have been impacted by brain injury and disability including Support Coordination, Advocacy, individual support and targeted research activities. More Info
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6. Centrelink - Reporting Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Use this line to report your employment income or tell us if you've met your mutual obligation requirements. Before you can use this line you'll need to create a voiceprint. Once you've done this you can: Report your employment income More Info
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7. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
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8. Qantas Carer Concession Card

Accessible Facilities:
office, toilet
Areas Served:
National
Last review date:
29/09/22
Mitchell, ACT 
Valid for domestic Qantas flights only no international flights: for people with disabilities who need full-time assistance from their carer while in the aircraft e.g. transfer to bathroom, communicating, help with meal/drinks. More Info
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9. Dementia Australia

Alternative Names:
(Dementia Australia Ltd; Dementia Australia Act Inc; Dementia Australia Ltd)
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Elevator and toilet
Referral:
Required for some services
Areas Served:
National
Last review date:
26/6/24
Griffith, ACT 
Dementia Australia is the source of trusted information, education and services for the estimated 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. More Info
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10. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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11. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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12. The Australian Arthrogryposis Group

Alternative Names:
TAAG
Referral:
Self referral.
Areas Served:
National
Last review date:
22/8/21 0:00
Provides information and contact to those affected by arthrogryposis, including health professionals. More Info
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13. Centrelink - Australian Apprenticeships Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
If you are an Australian Apprentice, you may be eligible for payment or some extra help. An Australian Apprentice is someone who is both registered with the Australian Apprenticeship scheme doing a full time apprenticeship or traineeship More Info
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14. Hands & Feet Disability Camps

Alternative Names:
Lutanda Holiday Camp - Camp David
Accessible Facilities:
Ramps, accessible toilets
Areas Served:
Blue Mountains
Last review date:
8/6/21 15:31
Mount Victoria, NSW 
People with a mild-moderate intellectual disability can attend a variety of camp options- Camp Sam (18-30 years old Yarramundi), Camp David (adults Yarramundi and Mt Victoria), Camp Jono for children (7-18 years old, Mt Victoria). Registered NDIS provider More Info
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15. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
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16. Leukodystrophy Australia

Alternative Names:
Leukodystrophy Australia, Australian Leukodystrophy Support Group Inc (ALDS)
Areas Served:
National
Last review date:
27/10/22
Blackburn, VIC 
A support group for people with Leukodystrophy and their families which aims to provide; emotional, practical, financial support, Information and advocacy, Professional liaison with local services, Information via social media. It also aims to link simila More Info
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17. Australian Red Cross - Social Inclusion Programs

Alternative Names:
Community Visitors Scheme
Accessible Facilities:
Parking, Toilets, Lift
Referral:
NDIS and My Aged Care referrals accepted
Areas Served:
National
Last review date:
19/1/22 0:00
Garran, ACT 
Social Inclusion Programs and Meals on Wheels. This service provides nutritious meals (fresh or frozen) all year round, as well as checking on how a person is going. Telecross provides a free, daily phone call by volunteers to people who live alone, are s More Info
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18. Indigo House - Integrated Prevention and Response to Violence and Neglect Services

Alternative Names:
Richmond Sexual Assault Service
Languages (other than English):
Interpretors available
Accessible Facilities:
Access ramp and toilet
Areas Served:
Northern NSW LHD
Last review date:
18/5/23
Lismore, NSW 
Health Service for people who have been affected by sexual assault, domestic and family violence and child abuse and neglect. Can assist children, young people, adults, families and carers. Provide medical, counselling and support services. More Info
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19. Allergy and Anaphylaxis Australia

Alternative Names:
AAI, Formerly Food Anaphylactic Children Training and Support Association Inc (FACTS)
Languages (other than English):
English only
Transport:
Near M2 Windsor Rd exit or walk or bus from Hills Showground train station
Accessible Facilities:
Accessible toilet
Areas Served:
National
Last review date:
31/10/24
Castle Hill, New South Wales 
Improved quality of life for all Australians living with allergic disease. The trusted charity for allergy support. Listen, guide and educate Australians living with allergic disease. We advocate on their behalf to ensure their voice is heard. More Info
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20. Spinal Cord Injuries Australia (SCIA)

Alternative Names:
Spinal Cord Injuries Australia; Spinal Cord Injuries Australia (SCIA) - Central Office
Areas Served:
National
Last review date:
26/3/25
Little Bay, New South Wales 
SCIA is a national, member based organisation. We have physical locations in Sydney and regional New South Wales, Australian Capital Territory, Victoria, Queensland, South Australia and Western Australia, and we support people nationwide. More Info