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1. Information on Disability, Education and Awareness Services (IDEAS)

IDEAS provides disability information that is free, accurate and independent.

Referral:
None required
Areas Served:
National
Last review date:
22/1/25
Tumut, New South Wales 
IDEAS' is a national organisation whose purpose is to provide access to independent information and opportunities for people with disabilities, their supporters and the community to reach their full potential. More Info
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2. Synapse Australia Limited

Alternative Names:
Synapse
Accessible Facilities:
Lift available for use.
Referral:
Please enquire.
Areas Served:
National
Last review date:
16/3/23
West End, QLD 
Provides a range of support services for people who have been impacted by brain injury and disability including Support Coordination, Advocacy, individual support and targeted research activities. More Info
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3. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
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4. NextSense

Alternative Names:
Royal Institute for Deaf and Blind Children (RIDBC)
Accessible Facilities:
Ramps and toilets
Referral:
Report from ENT surgeon or opthalmologist, or Australian Hearing Services Audiogram
Areas Served:
National
Last review date:
10/5/21 10:12
North Rocks, NSW 
Provides a range of services to support children living with hearing loss and impaired vision. Services include Diagnosis, Cochlear Implant Services, Early Intervention - hearing, Paediatric Audiology, Speech Pathology, Occupational Therapy, Physiotherapy More Info
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5. Dementia Australia

Alternative Names:
(Dementia Australia Ltd; Dementia Australia Act Inc; Dementia Australia Ltd)
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Elevator and toilet
Referral:
Required for some services
Areas Served:
National
Last review date:
26/6/24
Griffith, ACT 
Dementia Australia is the source of trusted information, education and services for the estimated 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. More Info
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6. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
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7. Cancer Information and Support Society

Alternative Names:
CISS
Languages (other than English):
Arabic
Transport:
Close to trains and buses
Areas Served:
National
Last review date:
10/11/21 0:00
St Leonards, NSW 
Self help group for cancer patients, their families, friends and anyone interested in the prevention of degenerative disease. Provides information on cancer biology, therapies and the efficacy of alternative approaches More Info
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8. Nutrition Australia

Alternative Names:
Formerly Australian Nutrition Foundation (ANF)-South Australian Division
Accessible Facilities:
Elevator
Areas Served:
National
Last review date:
23/3/23
Docklands, Victoria 
Nutrition information service which aims to promote fitness and better health by encouraging healthy eating. More Info
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9. Private Health Insurance Ombudsman

Areas Served:
National
Last review date:
9/7/25
Provides an independent service to help consumers with health insurance problems and enquiries. Also deals with complaints from health insurers, private hospitals or medical practitioners. Complaints must be about a health insurance arrangement. More Info
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10. Australian Institute of Health and Welfare (AIHW)

Accessible Facilities:
Parking, ramp, lifts and toilets
Areas Served:
National
Last review date:
25/3/21 11:18
Bruce, ACT 
National agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare. The aim is to improve the health and wellb More Info
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11. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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12. Centrelink - Australian Apprenticeships Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
If you are an Australian Apprentice, you may be eligible for payment or some extra help. An Australian Apprentice is someone who is both registered with the Australian Apprenticeship scheme doing a full time apprenticeship or traineeship More Info
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13. Conflict Resolution Network

Areas Served:
National
Last review date:
4/3/22 11:45
Provides skills training in resolving conflict. Their podcast series 'Resolve conflict: Everyone can win' is a free download, available on most podcast apps. CRN supports individuals, trainers and students. There is a free 500 page trainers manual availab More Info
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14. Marymead CatholicCare - CHOICES and Aged Care Services

Alternative Names:
CatholicCare - CHOICES and Aged Care Services
Transport:
Bus
Accessible Facilities:
ramp
Referral:
Referral is dependent on program. Contact for details
Areas Served:
ACT Region
Last review date:
11/2/25
O'Connor, Australian Capital Territory 
Marymead CatholicCare offers a range of disability, mental health and aged care programs to individuals in the ACT and surrounds. More Info
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15. Swimming Australia Ltd

Alternative Names:
(SAL)
Accessible Facilities:
Access and toilets
Areas Served:
National
Last review date:
3/4/25
Albert Park, Victoria 
Supplying information to people with a disability on swimming, including information on participation, competition and rules. Information also available on swimming to disability organisations, coaches and teachers and swimming clubs. More Info
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16. Tennis NSW - Tennis for People with Disabilities

Accessible Facilities:
Wheelchair accessible and toilet
Areas Served:
National
Last review date:
26/4/21 15:34
Sydney Olympic Park, NSW 
Provide opportunities for people with a disability to be involved and participate in tennis, including sensory, physical, psychological and intellectual disabilities. Make available a variety of tennis playing options at all levels from a recreational to More Info
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17. Cootamundra Library

Alternative Names:
Cootamundra Public Library
Accessible Facilities:
Wheelchair accessible
Areas Served:
Cootamundra
Last review date:
16/4/25
Cootamundra, New South Wales 
Large print books and talking books, housebound visiting service in Cootamundra. Large print books for sight impaired people who cannot read standard print, talking books - Books on cassette and CD. More Info
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18. Special Care Travel Pty Ltd

Areas Served:
National
Last review date:
30/5/22 11:38
Provides supported holidays in Australia and overseas for people with a mild to moderated intellectual disability. The staff/ traveller ratio will vary depending on the travellers needs. Pick-up may be possible from home or residential location conditions More Info
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19. Mouth and Foot Painting Artists Pty Ltd (MFPA)

Alternative Names:
MFPA
Accessible Facilities:
Ground floor is wheelchair accessible
Areas Served:
National
Last review date:
8/2/21 12:32
Alexandria, NSW 
An international organisation giving people with disability the opportunity to be financially independent while being creative. Managed by artists with disability. The majority of artists join as students providing their art is of a standard to be exhibit More Info
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20. Pambula Community Health Centre

Alternative Names:
Bega Community Health Centre
Languages (other than English):
Telephone Interpreter service available
Accessible Facilities:
wheelchair accessible
Referral:
Self; Family; Service Providers; Carers; GP's; Specialists; Hospitals via Bega Valley Community Health Intake Phone 1300 131 562 Fax 1300 797 331
Areas Served:
Bega Valley
Last review date:
16/2/21 16:29
Pambula, NSW 
Provides a wide range of services which aim to improve the health and wellbeing of clients and their families that include Aboriginal Health; Aged Care Assessment; Audiology; Breast Care Nurse; Cardiac Rehabilitation; Child and Family; Community Nursing; More Info