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1. Information on Disability, Education and Awareness Services (IDEAS)

IDEAS provides disability information that is free, accurate and independent.

Referral:
None required
Areas Served:
National
Last review date:
22/1/25
Tumut, New South Wales 
IDEAS' is a national organisation whose purpose is to provide access to independent information and opportunities for people with disabilities, their supporters and the community to reach their full potential. More Info
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2. Rosnel Hostel Special Care Accommodation

Accessible Facilities:
small step at front entrance
Referral:
ABH Required
Areas Served:
National
Last review date:
15/2/22 10:51
Bundanoon, NSW 
Licensed private accommodation for 30 people with mild to moderate intellectual disabilities or mental illness. NDIS registered provider. More Info
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3. Continence Foundation of Australia Ltd (CFA)

Accessible Facilities:
Phone based service
Areas Served:
National
Last review date:
23/4/21 9:46
Surrey Hills, VIC 
Continence Foundation of Australia provides information around bladder and bowel health. The continence foundation of Australia provides free information on funding, referral and products. Also provided resources for individuals, careers and professional More Info
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4. Outpatient Clinics (Gosford Hospital)

Areas Served:
Central Coast
Last review date:
30/7/20 8:36
Gosford, NSW 
Outpatient Clinics operate on referral and appointment basis only. Services include : gynaecology clinic; orthopaedic clinic;. ear, nose and throat clinic; cystic fibrosis; urology; post surgery clinic; liver clinic; nutrition; geriatrician clinic, brai More Info
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5. Synapse Australia Limited

Alternative Names:
Synapse
Accessible Facilities:
Lift available for use.
Referral:
Please enquire.
Areas Served:
National
Last review date:
4/9/25
West End, Queensland 
Provides a range of support services for people who have been impacted by brain injury and disability including Support Coordination, Advocacy, individual support and targeted research activities. More Info
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6. NextSense

Alternative Names:
Royal Institute for Deaf and Blind Children (RIDBC)
Accessible Facilities:
Ramps and toilets
Referral:
Report from ENT surgeon or opthalmologist, or Australian Hearing Services Audiogram
Areas Served:
National
Last review date:
10/5/21 10:12
North Rocks, NSW 
Provides a range of services to support children living with hearing loss and impaired vision. Services include Diagnosis, Cochlear Implant Services, Early Intervention - hearing, Paediatric Audiology, Speech Pathology, Occupational Therapy, Physiotherapy More Info
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7. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
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8. Dementia Australia

Alternative Names:
(Dementia Australia Ltd; Dementia Australia Act Inc; Dementia Australia Ltd)
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Elevator and toilet
Referral:
Required for some services
Areas Served:
National
Last review date:
26/6/24
Griffith, ACT 
Dementia Australia is the source of trusted information, education and services for the estimated 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. More Info
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9. Programmed Care

Alternative Names:
formerly Programmed Health Professionals, Home Care
Areas Served:
National
Last review date:
18/1/21 0:00
Sydney, NSW 
Provides supports at home and in the community. Services provided are: personal care, shopping, meal preparation, domestic assistance, garden maintenance, nursing and respite care. NDIS Provider. More Info
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10. ARMIA Healing the Incurables Pty Ltd

ARMIA House - "A tree welcoming any birds with any needs at any time" "Never see a need without doing something about" - St Mary MacKillop

Alternative Names:
Active Refugee And Migrant Integration In Australia Pty Ltd
Accessible Facilities:
The ARMIA House is wheelchair accessible.
Referral:
Accepted - please refer any clients at any time, we are here to help as much as we can. We see ourselves as a "Tree welcoming any birds with any needs
Areas Served:
Brisbane
Last review date:
23/01/2024
Sunnybank, Queensland 
A community-based non-profit organisation of highly qualified, experienced and truly multicultural staff and volunteers who are passionate about providing time, support, encouragement and expertise to Australians of any cultural background. More Info
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11. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
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12. Australian Institute of Health and Welfare (AIHW)

Accessible Facilities:
Parking, ramp, lifts and toilets
Areas Served:
National
Last review date:
25/3/21 11:18
Bruce, ACT 
National agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare. The aim is to improve the health and wellb More Info
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13. Private Health Insurance Ombudsman

Areas Served:
National
Last review date:
9/7/25
Provides an independent service to help consumers with health insurance problems and enquiries. Also deals with complaints from health insurers, private hospitals or medical practitioners. Complaints must be about a health insurance arrangement. More Info
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14. BaptistCare - Head Office

Alternative Names:
Baptist Care
Areas Served:
NSW; ACT
Last review date:
28/12/22
Baulkham Hills, NSW 
Providing Home care, aged care homes, retirement living communities for over 55's, community housing, counselling and family services. Registered NDIS provider. More Info
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15. Nutrition Australia

Alternative Names:
Formerly Australian Nutrition Foundation (ANF)-South Australian Division
Accessible Facilities:
Elevator
Areas Served:
National
Last review date:
23/3/23
Docklands, Victoria 
Nutrition information service which aims to promote fitness and better health by encouraging healthy eating. More Info
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16. Parramatta Chest Clinic

Alternative Names:
TB Clinic
Languages (other than English):
Hindi, Mandarin, Arabic, Nepalese, Dari, Persian, Malayalam
Accessible Facilities:
Yes (parking, ramp, lift and toilet, signage in braille) Onsite parking for disability card holders
Referral:
Referral required from GP for BCG vaccination or TST for overseas travel. Students and pre employment screening (please see website for procedure)
Areas Served:
Western Sydney
Last review date:
1/3/21 11:35
Parramatta, NSW 
Provides free tuberculosis screening, treatment and management to tuberculosis patients and contacts within Western Sydney Local Health District. Provides screening for pre-employment and clinical placement - bookings essential. Also provides BCG vaccinat More Info
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17. Young People In Nursing Homes National Alliance

Alternative Names:
Young People In Nursing Homes National Alliance (YPINHna)
Accessible Facilities:
Wheelchair Accessible
Areas Served:
National
Last review date:
30/3/23
Melbourne, Victoria 
Peak body for young Australians living in aged care facilities (or at risk of placement there), who also have high and complex support needs. It works with young people living in aged care facilities, their families, friends and other stakeholders More Info
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18. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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19. Australian Red Cross - Social Inclusion Programs

Alternative Names:
Community Visitors Scheme
Accessible Facilities:
Parking, Toilets, Lift
Referral:
NDIS and My Aged Care referrals accepted
Areas Served:
National
Last review date:
19/1/22 0:00
Garran, ACT 
Social Inclusion Programs and Meals on Wheels. This service provides nutritious meals (fresh or frozen) all year round, as well as checking on how a person is going. Telecross provides a free, daily phone call by volunteers to people who live alone, are s More Info
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20. Flourish Australia - Buckingham House

Alternative Names:
formerly Richmond PRA
Referral:
No referral required. Members must identify as having a mental health issue and be in contact with a health professional who provides support around this issue.
Areas Served:
National
Last review date:
14/4/21 11:24
Surry Hills, NSW 
A recovery-based activity program for adults with mental health issues, providing opportunities to learn and develop skills, form social networks, participate in community activities, develop confidence and accomplish goals. Buckingham House Palace Cafe s More Info