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1. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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2. Centrelink - Reporting Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Use this line to report your employment income or tell us if you've met your mutual obligation requirements. Before you can use this line you'll need to create a voiceprint. Once you've done this you can: Report your employment income More Info
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3. Dementia Australia

Alternative Names:
(Dementia Australia Ltd; Dementia Australia Act Inc; Dementia Australia Ltd)
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Elevator and toilet
Referral:
Required for some services
Areas Served:
National
Last review date:
26/6/24
Griffith, ACT 
Dementia Australia is the source of trusted information, education and services for the estimated 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. More Info
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4. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
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5. ARMIA Healing the Incurables Pty Ltd

ARMIA House - "A tree welcoming any birds with any needs at any time" "Never see a need without doing something about" - St Mary MacKillop

Alternative Names:
Active Refugee And Migrant Integration In Australia Pty Ltd
Accessible Facilities:
The ARMIA House is wheelchair accessible.
Referral:
Accepted - please refer any clients at any time, we are here to help as much as we can. We see ourselves as a "Tree welcoming any birds with any needs
Areas Served:
Brisbane
Last review date:
23/01/2024
Sunnybank, Queensland 
A community-based non-profit organisation of highly qualified, experienced and truly multicultural staff and volunteers who are passionate about providing time, support, encouragement and expertise to Australians of any cultural background. More Info
5

6. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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7. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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8. The Shepherd Centre - Telehealth all over Australia

Languages (other than English):
Interpreters available through TIS Ph: 131 450
Transport:
15min walk from Redfern train station or 1 min from Macdonaldtown Station. Parking available. Some home visiting.
Accessible Facilities:
Ramps, accessible toilets and hearing loops
Referral:
GP referral required
Areas Served:
National
Last review date:
9/2/23
Newtown, NSW 
Not-for-profit providing specialised programs for children with hearing loss and their families. More Info
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9. Open Arms - Veterans & Families Counselling Service

Alternative Names:
Veterans and Veterans Families Counselling Service
Accessible Facilities:
Lift and disabled toilet facilities
Referral:
See website for eligibility criteria
Areas Served:
National
Last review date:
7/1/21 14:25
Brisbane, QLD 
A national, free and confidential counselling service that specialises in helping veterans and their families 24-hours a day, 7-days a week. They can help you with a wide range of issues relating to employment, relationships, past trauma, wellbeing, trans More Info
9

10. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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11. Marie Stopes Australia

Alternative Names:
(formerly) WestMed Day Services, Dr Marie
Languages (other than English):
Free phone based interpreters available through TIS national.
Accessible Facilities:
Wheelchair Accessible
Referral:
Only for patients seeking an abortion in Western Australia need a formal referral.
Areas Served:
National
Last review date:
2/11/21 0:00
Melbourne, VIC 
Marie Stopes Australia is a provider of safe abortion, vasectomy and contraception provider helping women and men take full control of their reproductive lives. Patients are fully supported by a specialised team of practitioners providing, at no added cos More Info
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12. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
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13. Leukodystrophy Australia

Alternative Names:
Leukodystrophy Australia, Australian Leukodystrophy Support Group Inc (ALDS)
Areas Served:
National
Last review date:
27/10/22
Blackburn, VIC 
A support group for people with Leukodystrophy and their families which aims to provide; emotional, practical, financial support, Information and advocacy, Professional liaison with local services, Information via social media. It also aims to link simila More Info
13

14. Centrelink - Employment Services Line

Languages (other than English):
Multilingual Service ph. 13 1202 and face to face contact by appointment. Interpreters can be requested. Professional Interpreters can be arranged for appointments if requested.
Areas Served:
National
Last review date:
14/6/23
JobSeeker Payment Financial help if you're between 22 and Age Pension age and looking for work. It's also for when you're sick or injured and can't do your usual work or study for a short time. More Info
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15. Indigo House - Integrated Prevention and Response to Violence and Neglect Services

Alternative Names:
Richmond Sexual Assault Service
Languages (other than English):
Interpretors available
Accessible Facilities:
Access ramp and toilet
Areas Served:
Northern NSW LHD
Last review date:
18/5/23
Lismore, NSW 
Health Service for people who have been affected by sexual assault, domestic and family violence and child abuse and neglect. Can assist children, young people, adults, families and carers. Provide medical, counselling and support services. More Info
15

16. BaptistCare - Head Office

Alternative Names:
Baptist Care
Areas Served:
NSW; ACT
Last review date:
28/12/22
Baulkham Hills, NSW 
Providing Home care, aged care homes, retirement living communities for over 55's, community housing, counselling and family services. Registered NDIS provider. More Info
16

17. Leukaemia Foundation

Areas Served:
National
Last review date:
21/1/21 15:47
FORTITUDE VALLEY, QLD 
Helping to cure blood cancer. Assisting to help people diagnosed with blood cancer get access to the best care. Support acceleration of research that?s delivering rapid advancements in blood cancer diagnosis and treatments. Provide services and support th More Info
17

18. Child and Family East

Alternative Names:
Previously The Avoca Clinic
Accessible Facilities:
Toilet and ramp
Referral:
Referrals are accepted from parents by telephone
Areas Served:
South Eastern Sydney LHD
Last review date:
2/7/21 9:26
Randwick, NSW 
Assessment and treatment of children 0-12 with emotional and behavioral problems. More Info
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19. Marymead CatholicCare - CHOICES and Aged Care Services

Alternative Names:
CatholicCare - CHOICES and Aged Care Services
Transport:
Bus
Accessible Facilities:
ramp
Referral:
Referral is dependent on program. Contact for details
Areas Served:
ACT Region
Last review date:
11/2/25
O'Connor, Australian Capital Territory 
Marymead CatholicCare offers a range of disability, mental health and aged care programs to individuals in the ACT and surrounds. More Info
19

20. Genetic Alliance Australia

Alternative Names:
Formerly: Association of Genetic Support of Australasia (AGSA)
Transport:
Accessible by Bus or Train
Areas Served:
National
Last review date:
9/7/20 14:47
Darlinghurst, NSW 
Genetic Alliance Australia provids peer support and information for individuals and families affected directly or indirectly by rare genetic conditions or rare disease. More Info