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1. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
1

2. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
2

3. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
3

4. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
4

5. Centrelink - Disability, Sickness and Carers Line

Languages (other than English):
Multilingual phone service: 13 12 02
Areas Served:
National
Last review date:
14/6/23
Use this line if you need help with your Disability Support Pension, Mobility Allowance, Carer Payment or Carer Allowance. More Info
5

6. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
6

7. Centrelink - Employment Services Line

Languages (other than English):
Multilingual Service ph. 13 1202 and face to face contact by appointment. Interpreters can be requested. Professional Interpreters can be arranged for appointments if requested.
Areas Served:
National
Last review date:
14/6/23
JobSeeker Payment Financial help if you're between 22 and Age Pension age and looking for work. It's also for when you're sick or injured and can't do your usual work or study for a short time. More Info
7

8. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
8

9. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info
9

10. Centrelink - Reporting Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Use this line to report your employment income or tell us if you've met your mutual obligation requirements. Before you can use this line you'll need to create a voiceprint. Once you've done this you can: Report your employment income More Info
10

11. BaptistCare - Low Interest Loans

Alternative Names:
BaptistCare Community Services (BCS), Baptist Care, StepUp
Accessible Facilities:
Accessible toilets and parking
Areas Served:
ACT
Last review date:
7/8/23
ACT 
Support low-income earners by providing small loans with absolutely no interest, fees, charges or penalties, and engage in practical conversations to increase our clients' financial awareness. More Info
11

12. Centrelink - Social Work Services

Areas Served:
National
Last review date:
13/7/23
If you're going through a difficult time, our social workers can help you. We can help you with: short term counselling information referrals to support services. More Info
12

13. Vinnies - Surry Hills

Alternative Names:
St Vincent de Paul Society
Accessible Facilities:
double doors and flat entrance from street (no steps)
Areas Served:
City of Sydney
Last review date:
17/11/20 10:41
Surry Hills, NSW 
Shop selling low cost clothing; furniture and other household goods. Practical clothing and food assistance for homeless and low income earners. Only a retail service and don't provide vouchers. More Info
13

14. Centrelink - Emergency Information Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
29/6/23
Use this line for help if your affected by a natural disaster and need help to claim a payment. More Info
14

15. Clarence River Domestic and Family Violence Specialists Service

Alternative Names:
Clarence River Women's Refuge and Outreach Services Inc.
Accessible Facilities:
Shower, ramp access
Referral:
DV Help Line; Police; Other Services; Self
Areas Served:
Clarence
Last review date:
3/5/22 0:00
Grafton, NSW 
Domestic violence refuge and outreach service for women and children escaping domestic violence. Court Support and Group support. More Info
15

16. Armidale Neighbourhood Centre

Accessible Facilities:
Ramps
Areas Served:
Armidale Regional
Last review date:
14/8/24
Armidale, New South Wales 
Non-for-profit community organization an information referral and advocacy service for the community including those who are vulnerable or disadvantaged. More Info
16

17. Kempsey Neighbourhood Centre Inc

Accessible Facilities:
Parking, bathroom and hire of meeting room
Areas Served:
Kempsey
Last review date:
26/3/25
Kempsey, New South Wales 
This service provides drop in support, information, referral and advocacy for individuals, groups, families and communities. The Centre also offers: Gambling and financial counselling Legal Aid Tax Help More Info
17

18. St Vincent de Paul Society - Canberra Goulburn

Alternative Names:
Vinnies
Areas Served:
ACT Region
Last review date:
3/12/20 12:07
Canberra, ACT 
Lay Catholic organisation providing financial and material support, home visitation, homelessness assistance, family support and mental health services. More Info
18

19. Anglicare NSW South, NSW West and ACT, Disability and ECEC Portfoliio

Areas Served:
ACT; Queanbeyan; Goulburn; Wagga Wagga; Albury; Leeton; Orange; Bathurst; Dubbo;
Last review date:
12/4/21 14:50
Goulburn, NSW 
Operates a variety of services throughout the Anglican Dioceses of Canberra, Bathurst, Riverina and Goulburn. These include out of home care; early childhood services; supported accommodation assistance programs; limited homelessness services; Disability More Info
19

20. Childers Neighbourhood Centre

Alternative Names:
Community Welfare Services, Childers Neighbourhood Centre
Accessible Facilities:
Toilet and level entry
Areas Served:
Bundaberg
Last review date:
10/2/25
Childers, Queensland 
Services provided include; Community Care, Child and Family Support, Meals on Wheels and Emergency Relief. More Info