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1. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
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2. NextSense

Alternative Names:
Royal Institute for Deaf and Blind Children (RIDBC)
Accessible Facilities:
Ramps and toilets
Referral:
Report from ENT surgeon or opthalmologist, or Australian Hearing Services Audiogram
Areas Served:
National
Last review date:
10/5/21 10:12
North Rocks, NSW 
Provides a range of services to support children living with hearing loss and impaired vision. Services include Diagnosis, Cochlear Implant Services, Early Intervention - hearing, Paediatric Audiology, Speech Pathology, Occupational Therapy, Physiotherapy More Info
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3. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
3

4. Programmed Care

Alternative Names:
formerly Programmed Health Professionals, Home Care
Areas Served:
National
Last review date:
18/1/21 0:00
Sydney, NSW 
Provides supports at home and in the community. Services provided are: personal care, shopping, meal preparation, domestic assistance, garden maintenance, nursing and respite care. NDIS Provider. More Info
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5. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
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6. Centrelink - Australian Apprenticeships Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
If you are an Australian Apprentice, you may be eligible for payment or some extra help. An Australian Apprentice is someone who is both registered with the Australian Apprenticeship scheme doing a full time apprenticeship or traineeship More Info
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7. Spinal Cord Injuries Australia (SCIA)

Alternative Names:
Spinal Cord Injuries Australia; Spinal Cord Injuries Australia (SCIA) - Central Office
Areas Served:
National
Last review date:
26/3/25
Little Bay, New South Wales 
SCIA is a national, member based organisation. We have physical locations in Sydney and regional New South Wales, Australian Capital Territory, Victoria, Queensland, South Australia and Western Australia, and we support people nationwide. More Info
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8. Centrelink - Employment Services Line

Languages (other than English):
Multilingual Service ph. 13 1202 and face to face contact by appointment. Interpreters can be requested. Professional Interpreters can be arranged for appointments if requested.
Areas Served:
National
Last review date:
14/6/23
JobSeeker Payment Financial help if you're between 22 and Age Pension age and looking for work. It's also for when you're sick or injured and can't do your usual work or study for a short time. More Info
8

9. Marymead- ACT

Alternative Names:
Marymead Autism Centre; Marymead
Languages (other than English):
Spanish
Accessible Facilities:
parking, ramps and toilets
Areas Served:
ACT Region
Last review date:
20/1/22 0:00
Narrabundah, ACT 
Have offices in Canberra and in NSW at Goulburn, Moruya, Young and Wagga Wagga, programs and services include child and family counselling, early intervention programs, Permanency Program (out of home care), post separation support, Autism Centre, parent More Info
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10. Deaf Australia

Alternative Names:
Formerly known as Australian Association of the Deaf Inc
Languages (other than English):
Auslan (Australian Sign Language)
Areas Served:
National
Last review date:
10/8/21 12:00
Thornbury, VIC 
Deaf Australia is the national peak organisation for Deaf people in Australia. It is a not-for-profit and represents the views and needs of Deaf people who use Auslan (Australian Sign Language). It is a consumer organisation, only Deaf people have the rig More Info
10

11. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
11

12. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info
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13. Kincare Community Services ACT

Alternative Names:
Kincare Health Services Pty Ltd - Act
Accessible Facilities:
Wheelchair accessible
Referral:
Assessment required through My Aged Care 1800 200 422 for aged care services
Areas Served:
National
Last review date:
3/5/21 12:23
Barton, ACT 
In home support for seniors, carers and people with disabilities. Services include personal care, nursing care, respite care, allied health and domestic assistance. Overnight and 24hrs as required. More Info
13

14. Lifestyle Solutions (AUST) Ltd

Alternative Names:
Lifestyle Solutions (Aust) Ltd (Act), Lifestyle Solutions (Aust) Ltd - Ns; Lifestyle Solutions (Aust) Ltd - Nsw Qld Vicw Qld, Lifestyle Solutions (Aust) Ltd - Tas, Lifestyle Solutions (Aust) Ltd - Nsw Qld Vic
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
3/5/22 0:00
Islington, NSW 
Lifestyle Solutions is a national provider of disability supports and services, including: supported accommodation; personal care; community; social and recreational activities; travel and transport; work-ready activities; clinical and behaviour supports; More Info
14

15. Deaf Children Australia

Alternative Names:
(Deaf Children Australia - Act, Deaf Children Australia - Sa, Deaf Children Australia - Tas, Deaf Children Australia - Wa, Deaf Children Australia - Nt)
Languages (other than English):
English, Auslan
Referral:
Self-referral or professionals from schools, early intervention centres etc
Areas Served:
National
Last review date:
7/3/25
Melbourne, Victoria 
DCA provides support and information services for deaf and hard of hearing children, young people, and their families, to maximise personal development and social inclusion. More Info
15

16. Northcott - Wagga Wagga

Languages (other than English):
Interpereter services if required
Accessible Facilities:
Wheelchair accessible
Areas Served:
Murrumbidgee
Last review date:
16/4/25
Wagga Wagga, New South Wales 
Services include: Coordination of Supports (remote services only) Everyday life skills training Supported Independent Living (SIL) In home and community supports Person centred behaviour support Short breaks and outings More Info
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17. Believeability

Accessible Facilities:
Service comes to the home or in the community.
Areas Served:
Liverpool; Burwood; Blacktown; Sutherland
Last review date:
2/8/21 15:09
Liverpool, NSW 
Provides support out in the community. Services include transport out in the community for recreation activities or appointments and shopping assistance. Employment support to find a job. Registered NDIS provider. Offices also located at Burwood, Bl More Info
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18. Centrelink - Compensation Recovery

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
If you get compensation, it may affect your payments from us. More Info
18

19. Yooralla

Accessible Facilities:
Wheelchair accessible
Referral:
Contact 03 9666 4500 or email ndis.infohub@yooralla.com.au
Areas Served:
VIC
Last review date:
17/7/24
Melbourne, VIC 
Services include: -Accommodation options including respite -Therapy -Specialist Children's Supports -Support Coordination -Community Hubs and Supports -Social and Community Participation -Assistance with Daily Living More Info
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20. Mercy Connect

Alternative Names:
Mercy Connect Limited
Accessible Facilities:
Wheelchair accessible
Referral:
Assessment procedure, contact for details
Areas Served:
Albury; Wodonga; Orange; Narrabri
Last review date:
11/9/25
Thurgoona, New South Wales 
Provides a range of services: Supported Accommodation in group homes. Drop-in accommodation support in clients' residence in the community. Day programes through Community Participation. SLES and Transition to Work program. More Info