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1. Dementia Australia

Alternative Names:
(Dementia Australia Ltd; Dementia Australia Act Inc; Dementia Australia Ltd)
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Elevator and toilet
Referral:
Required for some services
Areas Served:
National
Last review date:
26/6/24
Griffith, ACT 
Dementia Australia is the source of trusted information, education and services for the estimated 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. More Info
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2. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info
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3. Australian Chinese Community Association - Parramatta Centre

Alternative Names:
Australian Chinese Community Association - Western Centre
Languages (other than English):
Cantonese and Mandarin
Accessible Facilities:
Lift
Referral:
info@acca.org.au
Areas Served:
Auburn; The Hills; Blacktown; Holroyd; Parramatta
Last review date:
28/09/22
Parramatta, NSW 
Providing community services such as aged home care, disability services, aged day care, dementia service, meals on wheels, interest classes and Chinese language classes as well as organising various cultural and Chinese festival events More Info
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4. Woden Community Service Inc

Alternative Names:
Woden Community Service Incorporated
Languages (other than English):
Macedonian, Serb/Croation, Bulgarian, Thai, Arabic, Hindi, Gujaradti, Punjabi, Urdu, French, Finnish, Spanish
Accessible Facilities:
Toilets, Wheelchair Access, Parking
Referral:
02 6282 2644
Areas Served:
ACT Region
Last review date:
30/1/25
Phillip, Australian Capital Territory 
WCS provides services across all age groups and throughout the community, from early learning to aged care services, supporting mental health and wellbeing, responding to homelessness, assisting those living with disability More Info
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5. Multicultural Communities Council Gold Coast Ltd

Alternative Names:
Multicultural Communities Council - Gold Coast Limited
Languages (other than English):
Spanish, French,Polish,Farsi, German and other on enquiry
Accessible Facilities:
Wheelchair accessible
Referral:
Aged Care Assessment Team for Community Aged Care Packages, Extended Aged Care At Home and Dementia
Areas Served:
Gold Coast; Northern NSW LHD; Sunshine Coast
Last review date:
26/5/25
Southport, Queensland 
Multicultural Communities Council Gold Coast Ltd (MCCGC) is the peak regional organisation serving the needs of multicultural communities. We support all ages and abilities. More Info
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6. Life Without Barriers

Accessible Facilities:
toilet, level entry and parking
Areas Served:
Brisbane Metro
Last review date:
21/4/21 12:49
Shailer Park, QLD 
Services include Business Services, Community Access Services, Community Outreach Support, School Leaver Employment Supports, Peer Worker Program, Exceptional Needs Program (for mental health), Flexible Support Options, Holiday Support, Respite Camps. In- More Info
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7. Australian Chinese Community Association

Languages (other than English):
Cantonese and Mandarin
Transport:
Close to trains Parramatta station. Community transport available
Accessible Facilities:
Lift
Referral:
My aged care and NDIS
Areas Served:
Auburn; The Hills; Blacktown; Parramatta (and Holroyd)
Last review date:
30/4/25
Surry Hills, New South Wales 
Our Services ACCA provides a wide range of government-funded and fee-based services, including Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP), National Disability Insurance Scheme (NDIS) supports More Info
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8. Centrelink - International Services Line

Languages (other than English):
Language services can be provided
Areas Served:
National
Last review date:
14/6/23
We can help you get Australian social security payments while you're overseas, and can help you claim a foreign pension. You may be able to get an Australian pension under an agreement we have with another country. More Info
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9. Centrelink - BasicsCard General Enquiry Line

Areas Served:
National
Last review date:
14/6/23
A reusable card that gives you access to your income managed money through EFTPOS facilities at approved stores and businesses. To get a BasicsCard you must first start Income Management. More Info
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10. Catholic Care Western Sydney and the Blue Mountains

Alternative Names:
Mamre Garden Services; Catholic Care - Mamre House and Farm
Accessible Facilities:
Accessible toilets
Areas Served:
Blacktown, Blue Mountains, Penrith
Last review date:
30/7/25
Orchard Hills, NSW 
Mamre Farm and Homestead is operated by Catholic Care Western Sydney and the Blue Mountains. More Info
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11. Medibank Health Solutions

Alternative Names:
Formerly known as Health Services Australia (HSA)
Referral:
Contact for details
Areas Served:
National
Last review date:
7/4/21 14:30
Medibank Health Solutions provides telephone and web-based health care. Telehealth Services include: Telephone Triage, Health Advice and Referral; Telephonic Health Coaching; Mental Health telephone programs; Chronic Disease Management. More Info
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12. Bloom's the Chemist - Coogee

Accessible Facilities:
ground level access
Areas Served:
Randwick (Coogee area)
Last review date:
3/2/21 9:07
Coogee, NSW 
Pharmacy which delivers prescriptions to housebound people in the immediate area. Phone orders for prescriptions will be taken. There is no extra charge for the service. There are limitations on which medications can be delivered this way. Crutches for More Info
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13. Vietnamese Community in Australia - NSW Chapter Inc

Alternative Names:
Vietnamese Community In Australia - Nsw Chapter Incorporated
Languages (other than English):
Vietnamese
Areas Served:
South West Sydney
Last review date:
8/3/21 12:25
Cabramatta, NSW 
Provides settlement and welfare support services to the Vietnamese people across NSW; organises Vietnamese community events, celebrations and traditional festivals; provides problem-gambling counselling and support services to Vietnamese gamblers and thei More Info
13

14. Cumberland Women's Health Centre Inc

Languages (other than English):
Arabic, Interpreter services can be arranged
Transport:
Close to trains (Harris Park Station)
Referral:
Through the website
Areas Served:
The Hills; Auburn; Cumberland; Parramatta
Last review date:
11/12/24
Harris Park, New South Wales 
The Centre provides education, counselling, crisis support, advocacy and referral on domestic and family violence and a range of women's health issues with the aim of improving the health of women in the Cumberland area. More Info
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15. Mental Health First Aid

Areas Served:
National
Last review date:
9/2/21 9:40
MHFA Australia develops, evaluates and provides a variety of training programs and courses. Mental health first aid is the help provided to a person who is developing a mental health problem, experiencing a worsening of an existing mental health problem o More Info
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16. Adria Care

Alternative Names:
Croatian Village
Languages (other than English):
Croatian, Hindi, Polish, German, Spanish, Italian, Nepalese, Malayalam, Tamil, Filipino and Chinese
Accessible Facilities:
Parking and toilets. Translator services, multi-lingual resources available
Referral:
ACAT
Areas Served:
ACT Region
Last review date:
30/12/20 15:38
Stirling, ACT 
Co-located residential care facility and independent living village in the suburb of Stirling, ACT. The residential aged care facility offers 42 residential care rooms, all private with ensuite with permanent, respite and dementia-specific care options av More Info
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17. Westmead Hospital - Maternity Liaison Officer

Languages (other than English):
Tagalog
Accessible Facilities:
Parking, ramp, lifts, toilets
Referral:
Not necessarily
Areas Served:
Auburn LGA; The Hills; Blacktown LGA; Holroyd LGA; Parramatta LGA
Last review date:
2/2/22 0:00
Westmead, NSW 
Provides support, information and education to women from Culturally and Linguistically Diverse backgrounds (CALD) Westmead. Hospital antenatal and maternity services. Individual education provided for women from CALD background who are newly arrived in t More Info
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18. Whitlam Library Cabramatta (Fairfield City Open Libraries)

Alternative Names:
(also known as)Cabramatta Library
Languages (other than English):
Many different languages spoken by staff, if staff can't assist a phone interpreter will be accessed.
Accessible Facilities:
accessible & toilets, TTY Hearing Loop
Referral:
none required
Areas Served:
Fairfield
Last review date:
12/1/21 14:42
Cabramatta, NSW 
Fairfield City Open Libraries provides informational, recreational and educational needs of its users. They provide both adult and children services and also meet specialist needs such as multicultural, housebound and children's activities. Classes on com More Info
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19. Department of Human Services

Alternative Names:
DCSI Central; Department for Communities and Social Inclusion (DCSI)previous name
Areas Served:
SA
Last review date:
18/2/21 16:32
Adelaide, SA 
The Department Human Services helps people who, through circumstance, may be struggling financially, at risk of harm, or isolated. The department brings together a range of services and policies designed to support vulnerable people and to help build resi More Info
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20. Queanbeyan Palerang Libraries

Accessible Facilities:
Parking, toilets and lift.
Areas Served:
ACT; Queanbeyan
Last review date:
25/6/25
Queanbeyan, New South Wales 
Offers programs and services that cater to all ages including storytimes, holiday activities, author talks, book clubs, home library service and a mobile library that travels to remote areas in the region. More Info