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1. Centrelink - Families Line

Areas Served:
National
Last review date:
14/6/23
Canberra BC, ACT 
Child Care Subsidy Assistance to help you with the cost of child care. Family Tax Benefit A 2 part payment that helps with the cost of raising children. Parental Leave Pay A payment for up to 18 weeks while you care for your new child. More Info
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2. Dementia Australia

Alternative Names:
(Dementia Australia Ltd; Dementia Australia Act Inc; Dementia Australia Ltd)
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Elevator and toilet
Referral:
Required for some services
Areas Served:
National
Last review date:
26/6/24
Griffith, ACT 
Dementia Australia is the source of trusted information, education and services for the estimated 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. More Info
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3. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
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4. The Shepherd Centre - Telehealth all over Australia

Languages (other than English):
Interpreters available through TIS Ph: 131 450
Transport:
15min walk from Redfern train station or 1 min from Macdonaldtown Station. Parking available. Some home visiting.
Accessible Facilities:
Ramps, accessible toilets and hearing loops
Referral:
GP referral required
Areas Served:
National
Last review date:
9/2/23
Newtown, NSW 
Not-for-profit providing specialised programs for children with hearing loss and their families. More Info
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5. Open Arms - Veterans & Families Counselling Service

Alternative Names:
Veterans and Veterans Families Counselling Service
Accessible Facilities:
Lift and disabled toilet facilities
Referral:
See website for eligibility criteria
Areas Served:
National
Last review date:
7/1/21 14:25
Brisbane, QLD 
A national, free and confidential counselling service that specialises in helping veterans and their families 24-hours a day, 7-days a week. They can help you with a wide range of issues relating to employment, relationships, past trauma, wellbeing, trans More Info
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6. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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7. Leukodystrophy Australia

Alternative Names:
Leukodystrophy Australia, Australian Leukodystrophy Support Group Inc (ALDS)
Areas Served:
National
Last review date:
27/10/22
Blackburn, VIC 
A support group for people with Leukodystrophy and their families which aims to provide; emotional, practical, financial support, Information and advocacy, Professional liaison with local services, Information via social media. It also aims to link simila More Info
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8. Ronald McDonald House - Parkville

Accessible Facilities:
Level entry, toilets and parking
Referral:
Referral is required from the Royal Children's Hospital in Parkville
Areas Served:
National
Last review date:
11/7/24
Parkville, VIC 
Ronald McDonald House is an affordable home-away-from-home for the families of seriously ill children being treated at the Royal Children's Hospital. More Info
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9. Indigo House - Integrated Prevention and Response to Violence and Neglect Services

Alternative Names:
Richmond Sexual Assault Service
Languages (other than English):
Interpretors available
Accessible Facilities:
Access ramp and toilet
Areas Served:
Northern NSW LHD
Last review date:
18/5/23
Lismore, NSW 
Health Service for people who have been affected by sexual assault, domestic and family violence and child abuse and neglect. Can assist children, young people, adults, families and carers. Provide medical, counselling and support services. More Info
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10. Leukaemia Foundation

Areas Served:
National
Last review date:
21/1/21 15:47
FORTITUDE VALLEY, QLD 
Helping to cure blood cancer. Assisting to help people diagnosed with blood cancer get access to the best care. Support acceleration of research that?s delivering rapid advancements in blood cancer diagnosis and treatments. Provide services and support th More Info
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11. Spinal Cord Injuries Australia (SCIA)

Alternative Names:
Spinal Cord Injuries Australia; Spinal Cord Injuries Australia (SCIA) - Central Office
Areas Served:
National
Last review date:
26/3/25
Little Bay, New South Wales 
SCIA is a national, member based organisation. We have physical locations in Sydney and regional New South Wales, Australian Capital Territory, Victoria, Queensland, South Australia and Western Australia, and we support people nationwide. More Info
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12. Centrelink - Disability, Sickness and Carers Line

Languages (other than English):
Multilingual phone service: 13 12 02
Areas Served:
National
Last review date:
14/6/23
Use this line if you need help with your Disability Support Pension, Mobility Allowance, Carer Payment or Carer Allowance. More Info
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13. Child and Family East

Alternative Names:
Previously The Avoca Clinic
Accessible Facilities:
Toilet and ramp
Referral:
Referrals are accepted from parents by telephone
Areas Served:
South Eastern Sydney LHD
Last review date:
2/7/21 9:26
Randwick, NSW 
Assessment and treatment of children 0-12 with emotional and behavioral problems. More Info
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14. Marymead CatholicCare - CHOICES and Aged Care Services

Alternative Names:
CatholicCare - CHOICES and Aged Care Services
Transport:
Bus
Accessible Facilities:
ramp
Referral:
Referral is dependent on program. Contact for details
Areas Served:
ACT Region
Last review date:
11/2/25
O'Connor, Australian Capital Territory 
Marymead CatholicCare offers a range of disability, mental health and aged care programs to individuals in the ACT and surrounds. More Info
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15. Calvary Community Care

Accessible Facilities:
Ramp, toilet and parking
Areas Served:
ACT
Last review date:
25/3/21 12:57
Bruce, ACT 
Provides services to support people to live independently at home and actively participate in community life. Services are available 24 hours a day, seven days a week. Services include; Personal Care, Social Support and Community Access, Transport, 24 Hou More Info
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16. Gam-Anon

Alternative Names:
Gambling Anonymous
Accessible Facilities:
Most meeting rooms have wheelchair access
Areas Served:
National
Last review date:
6/9/21 0:00
Fairfield, NSW 
Gam-Anon is a fellowship of men and women who are husbands, wives, relatives or close friends who have been affected by the gambling problem. Contact Gam-Anon for list of meeting's venue and time information. More Info
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17. Hunter Equipment Service HNELHD

Accessible Facilities:
Level access and parking spaces. Free parking for collection/drop off
Referral:
Clients may hire some items, Health professional prescription required for some items.
Areas Served:
Hunter Region
Last review date:
9/4/21 9:42
Wallsend, NSW 
Equipment for people with an illness or disability and requiring a short term loan More Info
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18. Pambula Community Health Centre

Alternative Names:
Bega Community Health Centre
Languages (other than English):
Telephone Interpreter service available
Accessible Facilities:
wheelchair accessible
Referral:
Self; Family; Service Providers; Carers; GP's; Specialists; Hospitals via Bega Valley Community Health Intake Phone 1300 131 562 Fax 1300 797 331
Areas Served:
Bega Valley
Last review date:
16/2/21 16:29
Pambula, NSW 
Provides a wide range of services which aim to improve the health and wellbeing of clients and their families that include Aboriginal Health; Aged Care Assessment; Audiology; Breast Care Nurse; Cardiac Rehabilitation; Child and Family; Community Nursing; More Info
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19. Marymead- ACT

Alternative Names:
Marymead Autism Centre; Marymead
Languages (other than English):
Spanish
Accessible Facilities:
parking, ramps and toilets
Areas Served:
ACT Region
Last review date:
20/1/22 0:00
Narrabundah, ACT 
Have offices in Canberra and in NSW at Goulburn, Moruya, Young and Wagga Wagga, programs and services include child and family counselling, early intervention programs, Permanency Program (out of home care), post separation support, Autism Centre, parent More Info
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20. AEIOU Foundation for Children with Autism

Alternative Names:
Aeiou Foundation
Transport:
Close to buses (Stop 10 and 10a on Ipswich Rd, Logan Rd and Jurgens St) and trains (Park Road Station)
Accessible Facilities:
Toilet facilities, accessible ramps
Areas Served:
Bundaberg; Brisbane Metro; Townsville; Gold Coast; Toowoomba
Last review date:
14/9/23
Spring Hill, Queensland 
Provides early intervention for children with autism who are aged 2-6 years. Children receive access to evidence-based, integrated therapy, education and care support in a naturalistic learning environment like daycare. More Info