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1. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
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2. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
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3. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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4. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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5. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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6. Centrelink - Employment Services Line

Languages (other than English):
Multilingual Service ph. 13 1202 and face to face contact by appointment. Interpreters can be requested. Professional Interpreters can be arranged for appointments if requested.
Areas Served:
National
Last review date:
14/6/23
JobSeeker Payment Financial help if you're between 22 and Age Pension age and looking for work. It's also for when you're sick or injured and can't do your usual work or study for a short time. More Info
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7. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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8. Centrelink - Reporting Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Use this line to report your employment income or tell us if you've met your mutual obligation requirements. Before you can use this line you'll need to create a voiceprint. Once you've done this you can: Report your employment income More Info
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9. Australian Taxation Office (National)

Areas Served:
National
Last review date:
13/5/21 13:29
Individual enquiries 132 861, Business enquires 132 866, Superannuation 131 020, Indigenous Helpline 131 030, Complaints, compliments, feedback or suggestions 1800 199 010. Special needs: If you do not speak English well and want to talk to a tax officer, More Info
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10. Centrelink - Compensation Recovery

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
If you get compensation, it may affect your payments from us. More Info
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11. BaptistCare - Low Interest Loans

Alternative Names:
BaptistCare Community Services (BCS), Baptist Care, StepUp
Accessible Facilities:
Accessible toilets and parking
Areas Served:
ACT
Last review date:
7/8/23
ACT 
Support low-income earners by providing small loans with absolutely no interest, fees, charges or penalties, and engage in practical conversations to increase our clients' financial awareness. More Info
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12. Centrelink - Social Work Services

Areas Served:
National
Last review date:
13/7/23
If you're going through a difficult time, our social workers can help you. We can help you with: short term counselling information referrals to support services. More Info
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13. Centrelink - Debts and Overpayments

Languages (other than English):
Multilingual phone service 131 202
Areas Served:
National
Last review date:
14/6/23
Information to help you avoid being overpaid or to manage owing money for a Centrelink debt. Sometimes overpayments happen. When they do, we're here to help. We can help you understand why it occurred so it doesn't happen again. More Info
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14. Vinnies Paddington

Alternative Names:
St Vincent de Paul - Paddington
Accessible Facilities:
Flat entrance from street (no steps), lift to mezzanine level
Areas Served:
City of Sydney, Woollahra
Last review date:
26/4/21 10:07
Paddington, NSW 
Shop selling secondhand clothing, furniture and other household goods only at this branch. The profit from the sale of goods from the Centre goes directly towards providing resources and support to people in need. More Info
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15. Community Accommodation and Respite Agency (CARA) Inc

Areas Served:
Adelaide Metro; Central Yorke Peninsula; Northern Yorke Peninsula; Mount Gambier; Murray Bridge; Port Pirie; Port Lincoln; Port Augusta; Gumeracha; Onkaparinga;
Last review date:
5/5/21 16:26
Hindmarsh, SA 
Works with customers to build confidence and skills in NDIS Capacity Building, i.e. Coordination of Supports, Improved Daily Living Skills, Improved relationships. Provides resources such as social stories; menu planners, day planners and goal-sett More Info
15

16. Kempsey Neighbourhood Centre Inc

Accessible Facilities:
Parking, bathroom and hire of meeting room
Areas Served:
Kempsey
Last review date:
26/3/25
Kempsey, New South Wales 
This service provides drop in support, information, referral and advocacy for individuals, groups, families and communities. The Centre also offers: Gambling and financial counselling Legal Aid Tax Help More Info
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17. St Vincent de Paul Society - Canberra Goulburn

Alternative Names:
Vinnies
Areas Served:
ACT Region
Last review date:
3/12/20 12:07
Canberra, ACT 
Lay Catholic organisation providing financial and material support, home visitation, homelessness assistance, family support and mental health services. More Info
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18. Byron Community Centre

Alternative Names:
Byron Community and Cultural Centre
Languages (other than English):
English
Accessible Facilities:
Ramp, Toilet, Hearing Loops in Theatre, Lift Access to First Floor.
Areas Served:
Byron LGA
Last review date:
15/11/21 13:12
Byron Bay, NSW 
The Byron Community Centre is an independent not for profit organisation that provides support to the community?s most vulnerable through essential services including meals, advocacy and counselling, as well as arts and social programs including two socia More Info
18

19. Anglicare NSW South, NSW West and ACT, Disability and ECEC Portfoliio

Areas Served:
ACT; Queanbeyan; Goulburn; Wagga Wagga; Albury; Leeton; Orange; Bathurst; Dubbo;
Last review date:
12/4/21 14:50
Goulburn, NSW 
Operates a variety of services throughout the Anglican Dioceses of Canberra, Bathurst, Riverina and Goulburn. These include out of home care; early childhood services; supported accommodation assistance programs; limited homelessness services; Disability More Info
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20. Uniting Counselling and Mediation Parramatta

Alternative Names:
Unitingcare Unifam Counselling and Mediation Service
Languages (other than English):
Interpreter services can be arranged (fees may apply). Contact for details
Transport:
Close to trains (Parramatta station) and buses
Accessible Facilities:
Ground floor access, lift, toilet
Referral:
Referral required only for 'Keeping Contact Program' (by court order)
Areas Served:
Auburn; The Hills; Parramatta (and Holroyd)
Last review date:
18/9/21 0:00
Parramatta, NSW 
Provides couple, individual and family counselling, family mediation, post separation program, relationship education, groups. Counselling services are mostly aimed at assisting children, adolescents, families, couples and individuals deal with issues suc More Info