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1. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
1

2. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
2

3. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
3

4. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
4

5. Centrelink - Australian Apprenticeships Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
If you are an Australian Apprentice, you may be eligible for payment or some extra help. An Australian Apprentice is someone who is both registered with the Australian Apprenticeship scheme doing a full time apprenticeship or traineeship More Info
5

6. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
6

7. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
7

8. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
8

9. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info
9

10. Centrelink - Reporting Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Use this line to report your employment income or tell us if you've met your mutual obligation requirements. Before you can use this line you'll need to create a voiceprint. Once you've done this you can: Report your employment income More Info
10

11. Australian Taxation Office (National)

Areas Served:
National
Last review date:
13/5/21 13:29
Individual enquiries 132 861, Business enquires 132 866, Superannuation 131 020, Indigenous Helpline 131 030, Complaints, compliments, feedback or suggestions 1800 199 010. Special needs: If you do not speak English well and want to talk to a tax officer, More Info
11

12. Centrelink - Compensation Recovery

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
If you get compensation, it may affect your payments from us. More Info
12

13. Leukodystrophy Australia

Alternative Names:
Leukodystrophy Australia, Australian Leukodystrophy Support Group Inc (ALDS)
Areas Served:
National
Last review date:
27/10/22
Blackburn, VIC 
A support group for people with Leukodystrophy and their families which aims to provide; emotional, practical, financial support, Information and advocacy, Professional liaison with local services, Information via social media. It also aims to link simila More Info
13

14. Centrelink - BasicsCard Balance Enquiry Line

Areas Served:
National
Last review date:
29/6/23
Use this line to check your BasicsCard balance at any time. Calls to this line are free from a Telstra mobile. More Info
14

15. Centrelink - Social Work Services

Areas Served:
National
Last review date:
13/7/23
If you're going through a difficult time, our social workers can help you. We can help you with: short term counselling information referrals to support services. More Info
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16. Centrelink - Debts and Overpayments

Languages (other than English):
Multilingual phone service 131 202
Areas Served:
National
Last review date:
14/6/23
Information to help you avoid being overpaid or to manage owing money for a Centrelink debt. Sometimes overpayments happen. When they do, we're here to help. We can help you understand why it occurred so it doesn't happen again. More Info
16

17. Centrelink - Emergency Information Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
29/6/23
Use this line for help if your affected by a natural disaster and need help to claim a payment. More Info
17

18. Kempsey Neighbourhood Centre Inc

Accessible Facilities:
Parking, bathroom and hire of meeting room
Areas Served:
Kempsey
Last review date:
26/3/25
Kempsey, New South Wales 
This service provides drop in support, information, referral and advocacy for individuals, groups, families and communities. The Centre also offers: Gambling and financial counselling Legal Aid Tax Help More Info
18

19. The Cancer Council-South Australia (tccsa)

Accessible Facilities:
yes
Referral:
Self referral, family, carer or professional.
Areas Served:
Adelaide Metro
Last review date:
5/8/25
Eastwood, South Australia 
TCCSA Services include prevention and early detection of cancer, research, information and support. People affected by cancer can access the Cancer Council Help Line 13 11 20, subsidised accommodation when in Adelaide for treatment, peer support, and Cou More Info
19

20. Byron Community Centre

Alternative Names:
Byron Community and Cultural Centre
Languages (other than English):
English
Accessible Facilities:
Ramp, Toilet, Hearing Loops in Theatre, Lift Access to First Floor.
Areas Served:
Byron LGA
Last review date:
15/11/21 13:12
Byron Bay, NSW 
The Byron Community Centre is an independent not for profit organisation that provides support to the community?s most vulnerable through essential services including meals, advocacy and counselling, as well as arts and social programs including two socia More Info