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1. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
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2. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
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3. Australian Institute of Health and Welfare (AIHW)

Accessible Facilities:
Parking, ramp, lifts and toilets
Areas Served:
National
Last review date:
25/3/21 11:18
Bruce, ACT 
National agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare. The aim is to improve the health and wellb More Info
3

4. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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5. Centrelink - Australian Apprenticeships Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
If you are an Australian Apprentice, you may be eligible for payment or some extra help. An Australian Apprentice is someone who is both registered with the Australian Apprenticeship scheme doing a full time apprenticeship or traineeship More Info
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6. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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7. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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8. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info
8

9. Centrelink - Reporting Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Use this line to report your employment income or tell us if you've met your mutual obligation requirements. Before you can use this line you'll need to create a voiceprint. Once you've done this you can: Report your employment income More Info
9

10. Australian Taxation Office (National)

Areas Served:
National
Last review date:
13/5/21 13:29
Individual enquiries 132 861, Business enquires 132 866, Superannuation 131 020, Indigenous Helpline 131 030, Complaints, compliments, feedback or suggestions 1800 199 010. Special needs: If you do not speak English well and want to talk to a tax officer, More Info
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11. Centrelink - Compensation Recovery

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
If you get compensation, it may affect your payments from us. More Info
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12. Centrelink - BasicsCard Balance Enquiry Line

Areas Served:
National
Last review date:
29/6/23
Use this line to check your BasicsCard balance at any time. Calls to this line are free from a Telstra mobile. More Info
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13. Centrelink - Social Work Services

Areas Served:
National
Last review date:
13/7/23
If you're going through a difficult time, our social workers can help you. We can help you with: short term counselling information referrals to support services. More Info
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14. Centrelink - Debts and Overpayments

Languages (other than English):
Multilingual phone service 131 202
Areas Served:
National
Last review date:
14/6/23
Information to help you avoid being overpaid or to manage owing money for a Centrelink debt. Sometimes overpayments happen. When they do, we're here to help. We can help you understand why it occurred so it doesn't happen again. More Info
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15. Centrelink - Emergency Information Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
29/6/23
Use this line for help if your affected by a natural disaster and need help to claim a payment. More Info
15

16. Australian Government Department of Health

Accessible Facilities:
Lift
Areas Served:
National
Last review date:
4/12/20 16:39
Canberra, ACT 
Promotes, develops and funds health and aged care services throughout Australia. Also provides policy advice and implements government policies on public health, health care, health care funding and aged care services. More Info
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17. Access Canberra

Accessible Facilities:
parking and toilets
Areas Served:
ACT Region
Last review date:
9/2/21 10:34
Dickson, ACT 
Consolidates a large number of regulatory and licensing functions including those performed by the former Office of Fair Trading, Registrar-Generals Office, WorkSafe ACT and Parking Operations. Services include the regulation of births, deaths, marriages More Info
17

18. Children and Young People with Disability Australia (CYDA)

Alternative Names:
Formerly Children with Disability Australia (CDA)
Areas Served:
National
Last review date:
10/11/21 0:00
Collingwood, VIC 
CYDA is the national representative persons organisation which represents children and young people with disability aged 0-25 years. CYDA advocates systemically at the national level for the rights and interests of all children and young people with disab More Info
18

19. Centrelink - Farmer Assistance Hotline

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
29/6/23
A payment for farming families in financial hardship. More Info
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20. Access Canberra

Alternative Names:
(ACT Government Shopfronts; Act Housing)
Accessible Facilities:
parking, ramps and hearing loops
Areas Served:
ACT Region
Last review date:
7/1/21 15:58
Canberra, ACT 
ACT Government payments received include ACT Housing, motor vehicle registration, rates and land tax, speeding, parking fines and pet registration. Access Canberra has Service Centres throughout the ACT. More Info