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1. NextSense

Alternative Names:
Royal Institute for Deaf and Blind Children (RIDBC)
Accessible Facilities:
Ramps and toilets
Referral:
Report from ENT surgeon or opthalmologist, or Australian Hearing Services Audiogram
Areas Served:
National
Last review date:
10/5/21 10:12
North Rocks, NSW 
Provides a range of services to support children living with hearing loss and impaired vision. Services include Diagnosis, Cochlear Implant Services, Early Intervention - hearing, Paediatric Audiology, Speech Pathology, Occupational Therapy, Physiotherapy More Info
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2. Dementia Australia

Alternative Names:
(Dementia Australia Ltd; Dementia Australia Act Inc; Dementia Australia Ltd)
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Elevator and toilet
Referral:
Required for some services
Areas Served:
National
Last review date:
26/6/24
Griffith, ACT 
Dementia Australia is the source of trusted information, education and services for the estimated 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. More Info
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3. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
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4. Cancer Information and Support Society

Alternative Names:
CISS
Languages (other than English):
Arabic
Transport:
Close to trains and buses
Areas Served:
National
Last review date:
10/11/21 0:00
St Leonards, NSW 
Self help group for cancer patients, their families, friends and anyone interested in the prevention of degenerative disease. Provides information on cancer biology, therapies and the efficacy of alternative approaches More Info
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5. Audiology Australia

Alternative Names:
Audiological Society of Australia
Areas Served:
National
Last review date:
12/9/24
Audiology Australia is the peak accrediting professional member organisation for audiologists in Australia. Website provides details of where to find an audiologist to access hearing care, free resources related to hearing health and audiology More Info
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6. Nutrition Australia

Alternative Names:
Formerly Australian Nutrition Foundation (ANF)-South Australian Division
Accessible Facilities:
Elevator
Areas Served:
National
Last review date:
23/3/23
Docklands, Victoria 
Nutrition information service which aims to promote fitness and better health by encouraging healthy eating. More Info
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7. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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8. Private Health Insurance Ombudsman

Areas Served:
National
Last review date:
9/7/25
Provides an independent service to help consumers with health insurance problems and enquiries. Also deals with complaints from health insurers, private hospitals or medical practitioners. Complaints must be about a health insurance arrangement. More Info
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9. Australian Institute of Health and Welfare (AIHW)

Accessible Facilities:
Parking, ramp, lifts and toilets
Areas Served:
National
Last review date:
25/3/21 11:18
Bruce, ACT 
National agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare. The aim is to improve the health and wellb More Info
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10. Open Arms - Veterans & Families Counselling Service

Alternative Names:
Veterans and Veterans Families Counselling Service
Accessible Facilities:
Lift and disabled toilet facilities
Referral:
See website for eligibility criteria
Areas Served:
National
Last review date:
7/1/21 14:25
Brisbane, QLD 
A national, free and confidential counselling service that specialises in helping veterans and their families 24-hours a day, 7-days a week. They can help you with a wide range of issues relating to employment, relationships, past trauma, wellbeing, trans More Info
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11. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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12. Diabetes Australia - National Office

Accessible Facilities:
Off street parking
Areas Served:
National
Last review date:
23/2/21 12:10
Turner, ACT 
Diabetes Australia is a national peak body for diabetes in Australia. Diabetes Australia works in partnership with health professionals, educators and researchers to minimise the impact of diabetes in the Australian community. Diabetes Australia is commit More Info
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13. Leukaemia Foundation

Areas Served:
National
Last review date:
21/1/21 15:47
FORTITUDE VALLEY, QLD 
Helping to cure blood cancer. Assisting to help people diagnosed with blood cancer get access to the best care. Support acceleration of research that?s delivering rapid advancements in blood cancer diagnosis and treatments. Provide services and support th More Info
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14. Laryngectomee Association of Victoria Inc

Areas Served:
National
Last review date:
22/12/21 15:07
South Yarra, VIC 
Provides information and support to laryngectomees and those with similar vocal conditions. Social Gatherings via 'zoom' fortnightly on Thursday at 2pm. More Info
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15. Acoustic Neuroma Association of Australia Inc

Alternative Names:
ANAA
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
25/10/23
Non-profit organisation providing support and information for people affected by acoustic neuroma or other tumours which affect the cranial nerves. More Info
15

16. Marymead CatholicCare - CHOICES and Aged Care Services

Alternative Names:
CatholicCare - CHOICES and Aged Care Services
Transport:
Bus
Accessible Facilities:
ramp
Referral:
Referral is dependent on program. Contact for details
Areas Served:
ACT Region
Last review date:
11/2/25
O'Connor, Australian Capital Territory 
Marymead CatholicCare offers a range of disability, mental health and aged care programs to individuals in the ACT and surrounds. More Info
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17. Genetic Alliance Australia

Alternative Names:
Formerly: Association of Genetic Support of Australasia (AGSA)
Transport:
Accessible by Bus or Train
Areas Served:
National
Last review date:
9/7/20 14:47
Darlinghurst, NSW 
Genetic Alliance Australia provids peer support and information for individuals and families affected directly or indirectly by rare genetic conditions or rare disease. More Info
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18. LifeTec Australia - Townsville

Languages (other than English):
Interpreting service is available if required
Accessible Facilities:
level access and parking
Referral:
https://lifetec.org.au/services/lifetec-referral-form
Areas Served:
Townsville; Bowen; Cardwell; Charters Towers (Ayr, Home Hill, Ingham); Brisbane Metro; Ballina; Hervey Bay; Mackay; Rockhampton; Bundaberg; Gold Coast; Ipswich; Mount Isa; Toowoomba
Last review date:
21/9/23
Townsville, QLD 
LifeTec is a social enterprise that provides dedicated assistive technology (AT) services to provide people with practical solutions to everyday life activities. More Info
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19. CICADA Australia Inc

Alternative Names:
Cochlear Implant Club and Advisory Association
Accessible Facilities:
Ramp and toilet at Gladesville
Areas Served:
National
Last review date:
1/11/23
Gladesville, NSW 
Provides support and advice for pre and post cochlear implantees and families. Also provides opportunities to meet others socially and share information. Monthly morning teas and weekend social BBQs and Guest Speaker 4 times per year. More Info
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20. Pambula Community Health Centre

Alternative Names:
Bega Community Health Centre
Languages (other than English):
Telephone Interpreter service available
Accessible Facilities:
wheelchair accessible
Referral:
Self; Family; Service Providers; Carers; GP's; Specialists; Hospitals via Bega Valley Community Health Intake Phone 1300 131 562 Fax 1300 797 331
Areas Served:
Bega Valley
Last review date:
16/2/21 16:29
Pambula, NSW 
Provides a wide range of services which aim to improve the health and wellbeing of clients and their families that include Aboriginal Health; Aged Care Assessment; Audiology; Breast Care Nurse; Cardiac Rehabilitation; Child and Family; Community Nursing; More Info