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1. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
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2. Australian Institute of Health and Welfare (AIHW)

Accessible Facilities:
Parking, ramp, lifts and toilets
Areas Served:
National
Last review date:
25/3/21 11:18
Bruce, ACT 
National agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare. The aim is to improve the health and wellb More Info
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3. Flourish Australia - Buckingham House

Alternative Names:
formerly Richmond PRA
Referral:
No referral required. Members must identify as having a mental health issue and be in contact with a health professional who provides support around this issue.
Areas Served:
National
Last review date:
14/4/21 11:24
Surry Hills, NSW 
A recovery-based activity program for adults with mental health issues, providing opportunities to learn and develop skills, form social networks, participate in community activities, develop confidence and accomplish goals. Buckingham House Palace Cafe s More Info
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4. Open Arms - Veterans & Families Counselling Service

Alternative Names:
Veterans and Veterans Families Counselling Service
Accessible Facilities:
Lift and disabled toilet facilities
Referral:
See website for eligibility criteria
Areas Served:
National
Last review date:
7/1/21 14:25
Brisbane, QLD 
A national, free and confidential counselling service that specialises in helping veterans and their families 24-hours a day, 7-days a week. They can help you with a wide range of issues relating to employment, relationships, past trauma, wellbeing, trans More Info
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5. Marie Stopes Australia

Alternative Names:
(formerly) WestMed Day Services, Dr Marie
Languages (other than English):
Free phone based interpreters available through TIS national.
Accessible Facilities:
Wheelchair Accessible
Referral:
Only for patients seeking an abortion in Western Australia need a formal referral.
Areas Served:
National
Last review date:
2/11/21 0:00
Melbourne, VIC 
Marie Stopes Australia is a provider of safe abortion, vasectomy and contraception provider helping women and men take full control of their reproductive lives. Patients are fully supported by a specialised team of practitioners providing, at no added cos More Info
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6. Australian Red Cross - Social Inclusion Programs

Alternative Names:
Community Visitors Scheme
Accessible Facilities:
Parking, Toilets, Lift
Referral:
NDIS and My Aged Care referrals accepted
Areas Served:
National
Last review date:
19/1/22 0:00
Garran, ACT 
Social Inclusion Programs and Meals on Wheels. This service provides nutritious meals (fresh or frozen) all year round, as well as checking on how a person is going. Telecross provides a free, daily phone call by volunteers to people who live alone, are s More Info
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7. Parramatta Chest Clinic

Alternative Names:
TB Clinic
Languages (other than English):
Hindi, Mandarin, Arabic, Nepalese, Dari, Persian, Malayalam
Accessible Facilities:
Yes (parking, ramp, lift and toilet, signage in braille) Onsite parking for disability card holders
Referral:
Referral required from GP for BCG vaccination or TST for overseas travel. Students and pre employment screening (please see website for procedure)
Areas Served:
Western Sydney
Last review date:
1/3/21 11:35
Parramatta, NSW 
Provides free tuberculosis screening, treatment and management to tuberculosis patients and contacts within Western Sydney Local Health District. Provides screening for pre-employment and clinical placement - bookings essential. Also provides BCG vaccinat More Info
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8. Westmead Hospital

Languages (other than English):
Interpreters can be arranged
Accessible Facilities:
parking, ramps, lifts, accessible toilets
Areas Served:
Auburn LGA; The Hills; Blacktown LGA; Blue Mountains LGA; Greater Lithgow LGA; Hawkesbury LGA; Holroyd LGA; Parramatta LGA; Penrith LGA
Last review date:
1/6/22 15:28
Westmead, NSW 
Public hospital providing inpatient and outpatient services including 24 hour emergency services, surgery, medicine, obstetrics and dental school. Individual teams and services have separate records in the database. More Info
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9. Bill McKenzie Gardens

Languages (other than English):
Chinese
Accessible Facilities:
Parking, ramps and toilets
Areas Served:
ACT Region
Last review date:
25/6/25
Page, Australian Capital Territory 
A community for 137 seniors that provides residential care or nursing home services. It is designed for people who need medical/rehabilitative care, restorative care, dementia care as well as those living with mental health issues. More Info
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10. Albury Wodonga Health Service

Alternative Names:
Albury Wodonga Health
Languages (other than English):
Interpreter services available
Accessible Facilities:
Level entry, toilet and parking
Areas Served:
Albury; Hume
Last review date:
27/3/24
Albury, NSW 
A range of services are available from our Albury Community Health facility. Services include: Community Nursing Services, Sexual Health Services, Women's Health services, Drug and Alcohol Counselling Services, NSW Community Oral Health Service More Info
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11. Griffith Base Hospital

Accessible Facilities:
Wheelchair accessible
Areas Served:
Greater Southern AHS; Murrumbidgee LHD
Last review date:
18/1/24
Griffith, NSW 
Offers services for the general public, in inpatient and outpatient services. Services include Occupational Therapist, Physiotherapist, Dietitian, District nurse, discharge planning nurse, Aboriginal liaison officer, pharmacist More Info
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12. Pambula Community Health Centre

Alternative Names:
Bega Community Health Centre
Languages (other than English):
Telephone Interpreter service available
Accessible Facilities:
wheelchair accessible
Referral:
Self; Family; Service Providers; Carers; GP's; Specialists; Hospitals via Bega Valley Community Health Intake Phone 1300 131 562 Fax 1300 797 331
Areas Served:
Bega Valley
Last review date:
16/2/21 16:29
Pambula, NSW 
Provides a wide range of services which aim to improve the health and wellbeing of clients and their families that include Aboriginal Health; Aged Care Assessment; Audiology; Breast Care Nurse; Cardiac Rehabilitation; Child and Family; Community Nursing; More Info
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13. The Children's Hospital at Westmead

Languages (other than English):
Interpreters available upon request
Areas Served:
National
Last review date:
1/6/22 15:30
Westmead, NSW 
Public hospital dedicated to paediatric health services, it provides specialist care for children from around Australia and across the Pacific Rim as well as community education, advocacy for improved child health and ground-breaking research into childho More Info
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14. HammondCare - Braeside Hospital

Languages (other than English):
Health care interpreter Service available. Multi-lingual staff of various languages
Accessible Facilities:
Access and parking
Referral:
Referrals from other health facilities General practitioners and Community Health Services
Areas Served:
Fairfield; Liverpool
Last review date:
7/8/23
Prairiewood, NSW 
72 bed public hospital that is committed to quality and safety who provides Rehabilitation, Palliative Care, Older Person's Mental Health, inpatient and outpatient services as well as community health services. More Info
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15. Brindabella Rehabilitation Service

Accessible Facilities:
parking, lift, and accessible toilets
Referral:
GP, self, carers or family members or other health professionals
Areas Served:
ACT Region
Last review date:
13/1/21 17:35
Bruce, ACT 
Provides rehabilitation services to adults over 16 years of age following a recent illness, accident or functional deterioration. Rehabilitation aims to improve a persons functional ability, retraining lost or impaired skills, supporting psychosocial heal More Info
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16. Mental Health Service Queanbeyan

Alternative Names:
CAMHS
Languages (other than English):
All languages via health interpreter (24 hours notice)
Accessible Facilities:
Wheelchair accessible, parking and toilets
Referral:
Required via Access Line 1800 011 511
Areas Served:
ACT
Last review date:
13/5/21 14:57
Queanbeyan, NSW 
Three services operate - Child and Adolescent Mental Health, Adult Mental Health and Older Persons Mental Health. Provides assessment, case management, referral, counselling and support for people with a mental illness and their family. Operates with a mu More Info
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17. Adult/Youth Step Up Step Down Program - Wellways

Languages (other than English):
Tibetan, Dutch, Kanada, Malayalam, Hindi, Rajastani, Marathi, Twi, Urdu, Nepali, Bengali, German
Accessible Facilities:
Wheelchair accessible
Referral:
Referral required from Clinical Manager.
Areas Served:
ACT Region
Last review date:
26/3/21 10:14
Phillip, ACT 
Recovery-focused residential mental health program for adults and youth with a mental illness. Supports up to 6 people at any time and is suitable for people for whom a short stay may prevent the need for a hospital admission, or people who have experienc More Info
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18. Mercy Connect

Alternative Names:
Mercy Connect Limited
Accessible Facilities:
Wheelchair accessible
Referral:
Assessment procedure, contact for details
Areas Served:
Albury; Wodonga; Orange; Narrabri
Last review date:
14/2/24
Thurgoona, NSW 
Provides a range of services: Supported Accommodation in group homes; Drop in accommodation support in clients' residence in the community; Day programmes through Community Participation; SLES; Transition To Work programmes More Info
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19. Tuggeranong Community Health Centre

Accessible Facilities:
Parking, Toilets
Referral:
Referral required for some services, call for details.
Areas Served:
ACT Region
Last review date:
7/5/21 14:46
Greenway, ACT 
Offers a range of services including aged day care, child health medical officer, community nursing, dental clinic, immunisation, child health clinic, private medical practitioners, nurse practitioner, nutritionist, physiotherapy, podiatry, social worker, More Info
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20. Wesley LifeForce Suicide Prevention Program

Areas Served:
National
Last review date:
22/3/21 11:39
Carlingford, NSW 
Wesley LifeForce is dedicated to helping reduce the significant rate of suicide in Australia. We work to improve mental health in the community by offering free training workshops in suicide prevention. We promote individual and community well-being by es More Info