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3. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
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4. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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5. Continence Foundation of Australia Ltd (CFA)

Accessible Facilities:
Phone based service
Areas Served:
National
Last review date:
23/4/21 9:46
Surrey Hills, VIC 
Continence Foundation of Australia provides information around bladder and bowel health. The continence foundation of Australia provides free information on funding, referral and products. Also provided resources for individuals, careers and professional More Info
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6. Centrelink - Reporting Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Use this line to report your employment income or tell us if you've met your mutual obligation requirements. Before you can use this line you'll need to create a voiceprint. Once you've done this you can: Report your employment income More Info
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7. Qantas Carer Concession Card

Accessible Facilities:
office, toilet
Areas Served:
National
Last review date:
29/09/22
Mitchell, ACT 
Valid for domestic Qantas flights only no international flights: for people with disabilities who need full-time assistance from their carer while in the aircraft e.g. transfer to bathroom, communicating, help with meal/drinks. More Info
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8. Dementia Australia

Alternative Names:
(Dementia Australia Ltd; Dementia Australia Act Inc; Dementia Australia Ltd)
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Elevator and toilet
Referral:
Required for some services
Areas Served:
National
Last review date:
26/6/24
Griffith, ACT 
Dementia Australia is the source of trusted information, education and services for the estimated 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. More Info
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9. Casuarina Lodge

Transport:
Close to trains (Westmead station) and buses
Accessible Facilities:
Ramp and bathrooms
Referral:
Referral required, contact for further details.
Areas Served:
NSW
Last review date:
15/11/23
Westmead, NSW 
Provides short term accommodation for patients who are receiving treatment from Westmead Hospital, Westmead Children Hospital or Westmead Private Hospital, and their families. More Info
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10. Programmed Care

Alternative Names:
formerly Programmed Health Professionals, Home Care
Areas Served:
National
Last review date:
18/1/21 0:00
Sydney, NSW 
Provides supports at home and in the community. Services provided are: personal care, shopping, meal preparation, domestic assistance, garden maintenance, nursing and respite care. NDIS Provider. More Info
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11. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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12. ARMIA Healing the Incurables Pty Ltd

ARMIA House - "A tree welcoming any birds with any needs at any time" "Never see a need without doing something about" - St Mary MacKillop

Alternative Names:
Active Refugee And Migrant Integration In Australia Pty Ltd
Accessible Facilities:
The ARMIA House is wheelchair accessible.
Referral:
Accepted - please refer any clients at any time, we are here to help as much as we can. We see ourselves as a "Tree welcoming any birds with any needs
Areas Served:
Brisbane
Last review date:
23/01/2024
Sunnybank, Queensland 
A community-based non-profit organisation of highly qualified, experienced and truly multicultural staff and volunteers who are passionate about providing time, support, encouragement and expertise to Australians of any cultural background. More Info
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13. Australian Institute of Health and Welfare (AIHW)

Accessible Facilities:
Parking, ramp, lifts and toilets
Areas Served:
National
Last review date:
25/3/21 11:18
Bruce, ACT 
National agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare. The aim is to improve the health and wellb More Info
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14. Young People In Nursing Homes National Alliance

Alternative Names:
Young People In Nursing Homes National Alliance (YPINHna)
Accessible Facilities:
Wheelchair Accessible
Areas Served:
National
Last review date:
30/3/23
Melbourne, Victoria 
Peak body for young Australians living in aged care facilities (or at risk of placement there), who also have high and complex support needs. It works with young people living in aged care facilities, their families, friends and other stakeholders More Info
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15. Senior Citizens' Club - Ballina

Accessible Facilities:
Wheelchair accessible
Areas Served:
Ballina
Last review date:
14/3/24
Ballina, NSW 
Provides social and recreational activities for senior citizens. New members are welcome and lessons are provided for beginners. Schedule: -Line Dancing Mon (Beginner) Tue, Thu 9:30am -Tai Chi Wed 8:30am -Indoor Bowls Thu 12:15pm -Bridge Wed Sat 12pm More Info
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16. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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17. Open Arms - Veterans & Families Counselling Service

Alternative Names:
Veterans and Veterans Families Counselling Service
Accessible Facilities:
Lift and disabled toilet facilities
Referral:
See website for eligibility criteria
Areas Served:
National
Last review date:
7/1/21 14:25
Brisbane, QLD 
A national, free and confidential counselling service that specialises in helping veterans and their families 24-hours a day, 7-days a week. They can help you with a wide range of issues relating to employment, relationships, past trauma, wellbeing, trans More Info
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18. Australian Red Cross - Social Inclusion Programs

Alternative Names:
Community Visitors Scheme
Accessible Facilities:
Parking, Toilets, Lift
Referral:
NDIS and My Aged Care referrals accepted
Areas Served:
National
Last review date:
19/1/22 0:00
Garran, ACT 
Social Inclusion Programs and Meals on Wheels. This service provides nutritious meals (fresh or frozen) all year round, as well as checking on how a person is going. Telecross provides a free, daily phone call by volunteers to people who live alone, are s More Info
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19. Aged Care Linen Specialists

Accessible Facilities:
warehouse is accessible (office is up the stairs)
Areas Served:
National
Last review date:
10/3/21 11:41
Seven Hills, NSW 
Phone, fax or email for all linen requirements, be it for bedding, bathroom or table linen. Also stock a large range of protective equipment and continence products and are a NSW agent for the Pelican Manufacturing range of Health Care products. Products More Info
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20. Living Skills Training Pty Ltd

Alternative Names:
Easylink Community Services Ltd
Languages (other than English):
Interpreters available
Areas Served:
Northern Sydney
Last review date:
28/4/25
Asquith, New South Wales 
Public transport travel training for teenagers and adults with all types of abilities, delivered by an experienced Social Worker. I specialise in assisting people with intellectual disability, autism, anxiety, learning delays, mental health issues More Info