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1. Centrelink - Families Line

Areas Served:
National
Last review date:
14/6/23
Canberra BC, ACT 
Child Care Subsidy Assistance to help you with the cost of child care. Family Tax Benefit A 2 part payment that helps with the cost of raising children. Parental Leave Pay A payment for up to 18 weeks while you care for your new child. More Info
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2. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
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3. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
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4. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
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5. Centrelink - Disability, Sickness and Carers Line

Languages (other than English):
Multilingual phone service: 13 12 02
Areas Served:
National
Last review date:
14/6/23
Use this line if you need help with your Disability Support Pension, Mobility Allowance, Carer Payment or Carer Allowance. More Info
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6. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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7. Centrelink - Employment Services Line

Languages (other than English):
Multilingual Service ph. 13 1202 and face to face contact by appointment. Interpreters can be requested. Professional Interpreters can be arranged for appointments if requested.
Areas Served:
National
Last review date:
14/6/23
JobSeeker Payment Financial help if you're between 22 and Age Pension age and looking for work. It's also for when you're sick or injured and can't do your usual work or study for a short time. More Info
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8. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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9. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info
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10. Australian Taxation Office (National)

Areas Served:
National
Last review date:
13/5/21 13:29
Individual enquiries 132 861, Business enquires 132 866, Superannuation 131 020, Indigenous Helpline 131 030, Complaints, compliments, feedback or suggestions 1800 199 010. Special needs: If you do not speak English well and want to talk to a tax officer, More Info
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11. Centrelink - Compensation Recovery

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
If you get compensation, it may affect your payments from us. More Info
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12. Centrelink - BasicsCard Balance Enquiry Line

Areas Served:
National
Last review date:
29/6/23
Use this line to check your BasicsCard balance at any time. Calls to this line are free from a Telstra mobile. More Info
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13. Centrelink - Social Work Services

Areas Served:
National
Last review date:
13/7/23
If you're going through a difficult time, our social workers can help you. We can help you with: short term counselling information referrals to support services. More Info
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14. ACT Spectacles Subsidy Scheme

Alternative Names:
ACT Concessions Program
Accessible Facilities:
Parking, toliet and level entry
Areas Served:
ACT Region
Last review date:
25/3/21 12:02
Canberra, ACT 
Provides subsidised spectacles through approved providers once every 2 years to eligible pensioners, people with pension concession card or health care card and seniors card holders. Application is to be made directly with approved provider. More Info
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15. Centrelink - Debts and Overpayments

Languages (other than English):
Multilingual phone service 131 202
Areas Served:
National
Last review date:
14/6/23
Information to help you avoid being overpaid or to manage owing money for a Centrelink debt. Sometimes overpayments happen. When they do, we're here to help. We can help you understand why it occurred so it doesn't happen again. More Info
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16. Armidale Neighbourhood Centre

Accessible Facilities:
Ramps
Areas Served:
Armidale Regional
Last review date:
14/8/24
Armidale, New South Wales 
Non-for-profit community organization an information referral and advocacy service for the community including those who are vulnerable or disadvantaged. More Info
16

17. Victorian Companion Card

Alternative Names:
Companion Card
Referral:
The Companion Card is for people with significant, permanent disability who can demonstrate they need high-level support from a carer when attending most community activities or events, and that this need is life-long.
Areas Served:
VIC
Last review date:
10/2/21 11:17
The Companion Card is for people with significant, permanent disability who can demonstrate they need high-level support from a carer when attending most community activities or events, and that this need is life-long. The Companion Card allows a person' More Info
17

18. Centrelink - Farmer Assistance Hotline

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
29/6/23
A payment for farming families in financial hardship. More Info
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19. Centrelink - BasicsCard General Enquiry Line

Areas Served:
National
Last review date:
14/6/23
A reusable card that gives you access to your income managed money through EFTPOS facilities at approved stores and businesses. To get a BasicsCard you must first start Income Management. More Info
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20. Access Canberra

Alternative Names:
(ACT Government Shopfronts; Act Housing)
Accessible Facilities:
parking, ramps and hearing loops
Areas Served:
ACT Region
Last review date:
7/1/21 15:58
Canberra, ACT 
ACT Government payments received include ACT Housing, motor vehicle registration, rates and land tax, speeding, parking fines and pet registration. Access Canberra has Service Centres throughout the ACT. More Info