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3. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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4. Continence Foundation of Australia Ltd (CFA)

Accessible Facilities:
Phone based service
Areas Served:
National
Last review date:
23/4/21 9:46
Surrey Hills, VIC 
Continence Foundation of Australia provides information around bladder and bowel health. The continence foundation of Australia provides free information on funding, referral and products. Also provided resources for individuals, careers and professional More Info
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5. Dementia Australia

Alternative Names:
(Dementia Australia Ltd; Dementia Australia Act Inc; Dementia Australia Ltd)
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Elevator and toilet
Referral:
Required for some services
Areas Served:
National
Last review date:
26/6/24
Griffith, ACT 
Dementia Australia is the source of trusted information, education and services for the estimated 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. More Info
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6. Casuarina Lodge

Transport:
Close to trains (Westmead station) and buses
Accessible Facilities:
Ramp and bathrooms
Referral:
Referral required, contact for further details.
Areas Served:
NSW
Last review date:
15/11/23
Westmead, NSW 
Provides short term accommodation for patients who are receiving treatment from Westmead Hospital, Westmead Children Hospital or Westmead Private Hospital, and their families. More Info
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7. Programmed Care

Alternative Names:
formerly Programmed Health Professionals, Home Care
Areas Served:
National
Last review date:
18/1/21 0:00
Sydney, NSW 
Provides supports at home and in the community. Services provided are: personal care, shopping, meal preparation, domestic assistance, garden maintenance, nursing and respite care. NDIS Provider. More Info
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8. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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9. Australian Institute of Health and Welfare (AIHW)

Accessible Facilities:
Parking, ramp, lifts and toilets
Areas Served:
National
Last review date:
25/3/21 11:18
Bruce, ACT 
National agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare. The aim is to improve the health and wellb More Info
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10. Senior Citizens' Club - Ballina

Accessible Facilities:
Wheelchair accessible
Areas Served:
Ballina
Last review date:
14/3/24
Ballina, NSW 
Provides social and recreational activities for senior citizens. New members are welcome and lessons are provided for beginners. Schedule: -Line Dancing Mon (Beginner) Tue, Thu 9:30am -Tai Chi Wed 8:30am -Indoor Bowls Thu 12:15pm -Bridge Wed Sat 12pm More Info
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11. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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12. Open Arms - Veterans & Families Counselling Service

Alternative Names:
Veterans and Veterans Families Counselling Service
Accessible Facilities:
Lift and disabled toilet facilities
Referral:
See website for eligibility criteria
Areas Served:
National
Last review date:
7/1/21 14:25
Brisbane, QLD 
A national, free and confidential counselling service that specialises in helping veterans and their families 24-hours a day, 7-days a week. They can help you with a wide range of issues relating to employment, relationships, past trauma, wellbeing, trans More Info
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13. Australian Red Cross - Social Inclusion Programs

Alternative Names:
Community Visitors Scheme
Accessible Facilities:
Parking, Toilets, Lift
Referral:
NDIS and My Aged Care referrals accepted
Areas Served:
National
Last review date:
19/1/22 0:00
Garran, ACT 
Social Inclusion Programs and Meals on Wheels. This service provides nutritious meals (fresh or frozen) all year round, as well as checking on how a person is going. Telecross provides a free, daily phone call by volunteers to people who live alone, are s More Info
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14. Aged Care Linen Specialists

Accessible Facilities:
warehouse is accessible (office is up the stairs)
Areas Served:
National
Last review date:
10/3/21 11:41
Seven Hills, NSW 
Phone, fax or email for all linen requirements, be it for bedding, bathroom or table linen. Also stock a large range of protective equipment and continence products and are a NSW agent for the Pelican Manufacturing range of Health Care products. Products More Info
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15. Living Skills Training Pty Ltd

Alternative Names:
Easylink Community Services Ltd
Languages (other than English):
Interpreters available
Areas Served:
Northern Sydney
Last review date:
28/4/25
Asquith, New South Wales 
Public transport travel training for teenagers and adults with all types of abilities, delivered by an experienced Social Worker. I specialise in assisting people with intellectual disability, autism, anxiety, learning delays, mental health issues More Info
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16. Drake Medox - Home Care

Areas Served:
National
Last review date:
20/1/24
Sydney, NSW 
Drake Medox provides qualified nursing and support staff to assist people with disabilities to live in their own homes through: In-home nursing care, In-home respite care, Personal care, Domestic assistance, socialisation and companionship More Info
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17. BaptistCare - Head Office

Alternative Names:
Baptist Care
Areas Served:
NSW; ACT
Last review date:
28/12/22
Baulkham Hills, NSW 
Providing Home care, aged care homes, retirement living communities for over 55's, community housing, counselling and family services. Registered NDIS provider. More Info
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18. Centrelink - Disability, Sickness and Carers Line

Languages (other than English):
Multilingual phone service: 13 12 02
Areas Served:
National
Last review date:
14/6/23
Use this line if you need help with your Disability Support Pension, Mobility Allowance, Carer Payment or Carer Allowance. More Info
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19. Kincare Community Services ACT

Alternative Names:
Kincare Health Services Pty Ltd - Act
Accessible Facilities:
Wheelchair accessible
Referral:
Assessment required through My Aged Care 1800 200 422 for aged care services
Areas Served:
National
Last review date:
3/5/21 12:23
Barton, ACT 
In home support for seniors, carers and people with disabilities. Services include personal care, nursing care, respite care, allied health and domestic assistance. Overnight and 24hrs as required. More Info
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20. Marymead CatholicCare - CHOICES and Aged Care Services

Alternative Names:
CatholicCare - CHOICES and Aged Care Services
Transport:
Bus
Accessible Facilities:
ramp
Referral:
Referral is dependent on program. Contact for details
Areas Served:
ACT Region
Last review date:
11/2/25
O'Connor, Australian Capital Territory 
Marymead CatholicCare offers a range of disability, mental health and aged care programs to individuals in the ACT and surrounds. More Info