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1. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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2. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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3. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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4. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
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5. Centrelink - Employment Services Line

Languages (other than English):
Multilingual Service ph. 13 1202 and face to face contact by appointment. Interpreters can be requested. Professional Interpreters can be arranged for appointments if requested.
Areas Served:
National
Last review date:
14/6/23
JobSeeker Payment Financial help if you're between 22 and Age Pension age and looking for work. It's also for when you're sick or injured and can't do your usual work or study for a short time. More Info
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6. BaptistCare - Head Office

Alternative Names:
Baptist Care
Areas Served:
NSW; ACT
Last review date:
28/12/22
Baulkham Hills, NSW 
Providing Home care, aged care homes, retirement living communities for over 55's, community housing, counselling and family services. Registered NDIS provider. More Info
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7. Aspire Canterbury

Alternative Names:
Disability Information Service Christchurch
Languages (other than English):
English
Transport:
On low floor bus route
Accessible Facilities:
Accessible bathroom
Areas Served:
(New Zealand), (Inter)National
Last review date:
11/9/24
Christchurch, Canterbury 
Aspire Canterbury provide key services to the Canterbury disabled community. Aspire's region is the whole of Canterbury from Timaru to Kaikoura and inland to the mountains. More Info
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8. Southern Cross Care (NSW & ACT) - Head Office

Areas Served:
ACT Region, NSW
Last review date:
27/02/2023
Epping, New South Wales 
Provide a range of personalised, flexible services to support and enable you to live life to the full. Whether discovering a retirement community lifestyle, tapping into help at home, or selecting supportive care in a Residential Aged Care home. More Info
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9. Centrelink - Debts and Overpayments

Languages (other than English):
Multilingual phone service 131 202
Areas Served:
National
Last review date:
14/6/23
Information to help you avoid being overpaid or to manage owing money for a Centrelink debt. Sometimes overpayments happen. When they do, we're here to help. We can help you understand why it occurred so it doesn't happen again. More Info
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10. El Alamein Village - Sir Leslie Morshead Manor

Alternative Names:
Morshead Home for Veterans and other aged persons Inc
Languages (other than English):
Interpreter services available
Accessible Facilities:
parking, toilets and level entry
Referral:
Required - Aged Care Assessment Team
Areas Served:
ACT Region
Last review date:
3/5/22 0:00
Lyneham, ACT 
El Alamein Village is a 55 home, pet friendly Retirement Village. Each home is equipped with emergency call buttons that alerts a 24hour nurse service. RSL LifeCare at Home is available to residents in need of additional help. Co located on site is the More Info
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11. Crowley Retirement Village

Alternative Names:
Crowley Care
Transport:
Bust stop on site (Route 669)
Referral:
Via Aged Care Assessment Team (ACAT)
Areas Served:
Ballina
Last review date:
2/3/23
Ballina, NSW 
Provider of Residential Care, Home Care and Independent Living Services. More Info
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12. Community Accommodation and Respite Agency (CARA) Inc

Areas Served:
Adelaide Metro; Central Yorke Peninsula; Northern Yorke Peninsula; Mount Gambier; Murray Bridge; Port Pirie; Port Lincoln; Port Augusta; Gumeracha; Onkaparinga;
Last review date:
5/5/21 16:26
Hindmarsh, SA 
Works with customers to build confidence and skills in NDIS Capacity Building, i.e. Coordination of Supports, Improved Daily Living Skills, Improved relationships. Provides resources such as social stories; menu planners, day planners and goal-sett More Info
12

13. Youth and Family Case Management Services

Languages (other than English):
Vietnamese
Accessible Facilities:
Parking, toilets, lift and ramp
Referral:
Youth and Family Connect Line 02 6287 3833
Areas Served:
ACT Region
Last review date:
25/3/21 11:43
Red Hill, ACT 
Outreach program that supports children, young people and families in the ACT with circumstances preventing a stable and healthy family life. This could include housing issues, family and relationship conflict, mental illness and substance use, or difficu More Info
13

14. Vinnies Paddington

Alternative Names:
St Vincent de Paul - Paddington
Accessible Facilities:
Flat entrance from street (no steps), lift to mezzanine level
Areas Served:
City of Sydney, Woollahra
Last review date:
26/4/21 10:07
Paddington, NSW 
Shop selling secondhand clothing, furniture and other household goods only at this branch. The profit from the sale of goods from the Centre goes directly towards providing resources and support to people in need. More Info
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15. Dr Parry Memorial Homes - Temora

Transport:
Community Bus and Taxi
Accessible Facilities:
Minimum steps and wide pathways
Referral:
Two references on application form
Areas Served:
Greater Southern AHS
Last review date:
5/6/25
Temora, New South Wales 
Accommodation: independent 24 self contained units. Units are single only, no double units. More Info
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16. Services Australia Customer Compliance Line

Areas Served:
National
Last review date:
10/3/21 10:37
Our compliance program helps protect Australia?s welfare system. It helps our customers avoid getting a debt or committing fraud. More Info
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17. Angus Bristow Village

Languages (other than English):
English
Areas Served:
Camden LGA
Last review date:
25/6/25
Elderslie, New South Wales 
The village consists of a range of stylish 2 and 3-bedroom villas. Narellan Town Centre and Camden Civic Centre are just minutes away, while Camden Golf Club is across the street. More Info
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18. Kalparrin Aged Care Facility, RSBI Hope Mosonic Village

Alternative Names:
Canberra Masonic Homes
Accessible Facilities:
Parking, Ramps, Wheelchair Access, Toilets
Areas Served:
ACT Region
Last review date:
17/1/22 0:00
Holt, ACT 
High and low care nursing home facility for the aged. Also provides one respite room. Commonwealth Home Support Packages available. More Info
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19. Centrelink - Farmer Assistance Hotline

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
29/6/23
A payment for farming families in financial hardship. More Info
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20. Aloysius Morgan Villas

Alternative Names:
CatholicCare
Accessible Facilities:
Step
Areas Served:
ACT Region
Last review date:
25/3/21 9:58
Campbell, ACT 
Self care facilities for the aged from 65yrs. Provides domestic assistance, social support and transport to eligible residents under our Seniors in Networked Communities Program. More Info