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3. Centrelink - Families Line

Areas Served:
National
Last review date:
14/6/23
Canberra BC, ACT 
Child Care Subsidy Assistance to help you with the cost of child care. Family Tax Benefit A 2 part payment that helps with the cost of raising children. Parental Leave Pay A payment for up to 18 weeks while you care for your new child. More Info
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4. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
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5. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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6. Centrelink - Reporting Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Use this line to report your employment income or tell us if you've met your mutual obligation requirements. Before you can use this line you'll need to create a voiceprint. Once you've done this you can: Report your employment income More Info
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7. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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8. ARMIA Healing the Incurables Pty Ltd

ARMIA House - "A tree welcoming any birds with any needs at any time" "Never see a need without doing something about" - St Mary MacKillop

Alternative Names:
Active Refugee And Migrant Integration In Australia Pty Ltd
Accessible Facilities:
The ARMIA House is wheelchair accessible.
Referral:
Accepted - please refer any clients at any time, we are here to help as much as we can. We see ourselves as a "Tree welcoming any birds with any needs
Areas Served:
Brisbane
Last review date:
23/01/2024
Sunnybank, Queensland 
A community-based non-profit organisation of highly qualified, experienced and truly multicultural staff and volunteers who are passionate about providing time, support, encouragement and expertise to Australians of any cultural background. More Info
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9. Flourish Australia - Buckingham House

Alternative Names:
formerly Richmond PRA
Referral:
No referral required. Members must identify as having a mental health issue and be in contact with a health professional who provides support around this issue.
Areas Served:
National
Last review date:
14/4/21 11:24
Surry Hills, NSW 
A recovery-based activity program for adults with mental health issues, providing opportunities to learn and develop skills, form social networks, participate in community activities, develop confidence and accomplish goals. Buckingham House Palace Cafe s More Info
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10. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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11. The Shepherd Centre - Telehealth all over Australia

Languages (other than English):
Interpreters available through TIS Ph: 131 450
Transport:
15min walk from Redfern train station or 1 min from Macdonaldtown Station. Parking available. Some home visiting.
Accessible Facilities:
Ramps, accessible toilets and hearing loops
Referral:
GP referral required
Areas Served:
National
Last review date:
9/2/23
Newtown, NSW 
Not-for-profit providing specialised programs for children with hearing loss and their families. More Info
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12. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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13. Leukodystrophy Australia

Alternative Names:
Leukodystrophy Australia, Australian Leukodystrophy Support Group Inc (ALDS)
Areas Served:
National
Last review date:
27/10/22
Blackburn, VIC 
A support group for people with Leukodystrophy and their families which aims to provide; emotional, practical, financial support, Information and advocacy, Professional liaison with local services, Information via social media. It also aims to link simila More Info
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14. Australian Red Cross - Social Inclusion Programs

Alternative Names:
Community Visitors Scheme
Accessible Facilities:
Parking, Toilets, Lift
Referral:
NDIS and My Aged Care referrals accepted
Areas Served:
National
Last review date:
19/1/22 0:00
Garran, ACT 
Social Inclusion Programs and Meals on Wheels. This service provides nutritious meals (fresh or frozen) all year round, as well as checking on how a person is going. Telecross provides a free, daily phone call by volunteers to people who live alone, are s More Info
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15. Centrelink - Employment Services Line

Languages (other than English):
Multilingual Service ph. 13 1202 and face to face contact by appointment. Interpreters can be requested. Professional Interpreters can be arranged for appointments if requested.
Areas Served:
National
Last review date:
14/6/23
JobSeeker Payment Financial help if you're between 22 and Age Pension age and looking for work. It's also for when you're sick or injured and can't do your usual work or study for a short time. More Info
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16. Drake Medox - Home Care

Areas Served:
National
Last review date:
20/1/24
Sydney, NSW 
Drake Medox provides qualified nursing and support staff to assist people with disabilities to live in their own homes through: In-home nursing care, In-home respite care, Personal care, Domestic assistance, socialisation and companionship More Info
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17. BaptistCare - Head Office

Alternative Names:
Baptist Care
Areas Served:
NSW; ACT
Last review date:
28/12/22
Baulkham Hills, NSW 
Providing Home care, aged care homes, retirement living communities for over 55's, community housing, counselling and family services. Registered NDIS provider. More Info
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18. Centrelink - Disability, Sickness and Carers Line

Languages (other than English):
Multilingual phone service: 13 12 02
Areas Served:
National
Last review date:
14/6/23
Use this line if you need help with your Disability Support Pension, Mobility Allowance, Carer Payment or Carer Allowance. More Info
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19. Laryngectomee Association of Victoria Inc

Areas Served:
National
Last review date:
22/12/21 15:07
South Yarra, VIC 
Provides information and support to laryngectomees and those with similar vocal conditions. Social Gatherings via 'zoom' fortnightly on Thursday at 2pm. More Info
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20. Kincare Community Services ACT

Alternative Names:
Kincare Health Services Pty Ltd - Act
Accessible Facilities:
Wheelchair accessible
Referral:
Assessment required through My Aged Care 1800 200 422 for aged care services
Areas Served:
National
Last review date:
3/5/21 12:23
Barton, ACT 
In home support for seniors, carers and people with disabilities. Services include personal care, nursing care, respite care, allied health and domestic assistance. Overnight and 24hrs as required. More Info