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1. Information on Disability, Education and Awareness Services (IDEAS)

IDEAS provides disability information that is free, accurate and independent.

Referral:
None required
Areas Served:
National
Last review date:
22/1/25
Tumut, New South Wales 
IDEAS' is a national organisation whose purpose is to provide access to independent information and opportunities for people with disabilities, their supporters and the community to reach their full potential. More Info
Closed
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Featured

2. IgniteAbility

Areas Served:
Head office Marrickville, NSW, hubs operating across Greater Sydney, and Greater Melbourne.
Last review date:
21/1/24
Marrickville, New South Wales 
Ignite facilitates small business creation for people who experience barriers to accessing mainstream support. The IgniteAbility program offers one-on-one, free business mentoring support for people living with disability. More Info
Closed
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3. Centrelink - Families Line

Areas Served:
National
Last review date:
14/6/23
Canberra BC, ACT 
Child Care Subsidy Assistance to help you with the cost of child care. Family Tax Benefit A 2 part payment that helps with the cost of raising children. Parental Leave Pay A payment for up to 18 weeks while you care for your new child. More Info
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4. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
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5. ARMIA Healing the Incurables Pty Ltd

ARMIA House - "A tree welcoming any birds with any needs at any time" "Never see a need without doing something about" - St Mary MacKillop

Alternative Names:
Active Refugee And Migrant Integration In Australia Pty Ltd
Accessible Facilities:
The ARMIA House is wheelchair accessible.
Referral:
Accepted - please refer any clients at any time, we are here to help as much as we can. We see ourselves as a "Tree welcoming any birds with any needs
Areas Served:
Brisbane
Last review date:
23/01/2024
Sunnybank, Queensland 
A community-based non-profit organisation of highly qualified, experienced and truly multicultural staff and volunteers who are passionate about providing time, support, encouragement and expertise to Australians of any cultural background. More Info
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6. BaptistCare - Head Office

Alternative Names:
Baptist Care
Areas Served:
NSW; ACT
Last review date:
28/12/22
Baulkham Hills, NSW 
Providing Home care, aged care homes, retirement living communities for over 55's, community housing, counselling and family services. Registered NDIS provider. More Info
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7. The Shepherd Centre - Telehealth all over Australia

Languages (other than English):
Interpreters available through TIS Ph: 131 450
Transport:
15min walk from Redfern train station or 1 min from Macdonaldtown Station. Parking available. Some home visiting.
Accessible Facilities:
Ramps, accessible toilets and hearing loops
Referral:
GP referral required
Areas Served:
National
Last review date:
9/2/23
Newtown, NSW 
Not-for-profit providing specialised programs for children with hearing loss and their families. More Info
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8. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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9. Centrelink - Disability, Sickness and Carers Line

Languages (other than English):
Multilingual phone service: 13 12 02
Areas Served:
National
Last review date:
14/6/23
Use this line if you need help with your Disability Support Pension, Mobility Allowance, Carer Payment or Carer Allowance. More Info
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10. Flourish Australia - Buckingham House

Alternative Names:
formerly Richmond PRA
Referral:
No referral required. Members must identify as having a mental health issue and be in contact with a health professional who provides support around this issue.
Areas Served:
National
Last review date:
14/4/21 11:24
Surry Hills, NSW 
A recovery-based activity program for adults with mental health issues, providing opportunities to learn and develop skills, form social networks, participate in community activities, develop confidence and accomplish goals. Buckingham House Palace Cafe s More Info
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11. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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12. Australian Red Cross - Social Inclusion Programs

Alternative Names:
Community Visitors Scheme
Accessible Facilities:
Parking, Toilets, Lift
Referral:
NDIS and My Aged Care referrals accepted
Areas Served:
National
Last review date:
19/1/22 0:00
Garran, ACT 
Social Inclusion Programs and Meals on Wheels. This service provides nutritious meals (fresh or frozen) all year round, as well as checking on how a person is going. Telecross provides a free, daily phone call by volunteers to people who live alone, are s More Info
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13. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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14. Centrelink - Employment Services Line

Languages (other than English):
Multilingual Service ph. 13 1202 and face to face contact by appointment. Interpreters can be requested. Professional Interpreters can be arranged for appointments if requested.
Areas Served:
National
Last review date:
14/6/23
JobSeeker Payment Financial help if you're between 22 and Age Pension age and looking for work. It's also for when you're sick or injured and can't do your usual work or study for a short time. More Info
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15. Calvary Community Care

Accessible Facilities:
Ramp, toilet and parking
Areas Served:
ACT
Last review date:
25/3/21 12:57
Bruce, ACT 
Provides services to support people to live independently at home and actively participate in community life. Services are available 24 hours a day, seven days a week. Services include; Personal Care, Social Support and Community Access, Transport, 24 Hou More Info
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16. LifeTec Australia - Townsville

Languages (other than English):
Interpreting service is available if required
Accessible Facilities:
Level access and parking.
Referral:
https://lifetec.org.au/services/lifetec-referral-form
Areas Served:
Townsville; Bowen; Cardwell; Charters Towers (Ayr, Home Hill, Ingham); Brisbane Metro; Ballina; Hervey Bay; Mackay; Rockhampton; Bundaberg; Gold Coast; Ipswich; Mount Isa; Toowoomba
Last review date:
28/8/25
Garbutt, Queensland 
LifeTec is a social enterprise that provides dedicated assistive technology (AT) services to provide people with practical solutions to everyday life activities. More Info
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17. Drake Medox - Home Care

Areas Served:
National
Last review date:
20/1/24
Sydney, NSW 
Drake Medox provides qualified nursing and support staff to assist people with disabilities to live in their own homes through: In-home nursing care, In-home respite care, Personal care, Domestic assistance, socialisation and companionship More Info
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18. Laryngectomee Association of Victoria Inc

Areas Served:
National
Last review date:
22/12/21 15:07
South Yarra, VIC 
Provides information and support to laryngectomees and those with similar vocal conditions. Social Gatherings via 'zoom' fortnightly on Thursday at 2pm. More Info
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19. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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20. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info