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1. Centrelink - Families Line

Areas Served:
National
Last review date:
14/6/23
Canberra BC, ACT 
Child Care Subsidy Assistance to help you with the cost of child care. Family Tax Benefit A 2 part payment that helps with the cost of raising children. Parental Leave Pay A payment for up to 18 weeks while you care for your new child. More Info
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2. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
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3. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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4. Centrelink - Reporting Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Use this line to report your employment income or tell us if you've met your mutual obligation requirements. Before you can use this line you'll need to create a voiceprint. Once you've done this you can: Report your employment income More Info
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5. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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6. Flourish Australia - Buckingham House

Alternative Names:
formerly Richmond PRA
Referral:
No referral required. Members must identify as having a mental health issue and be in contact with a health professional who provides support around this issue.
Areas Served:
National
Last review date:
14/4/21 11:24
Surry Hills, NSW 
A recovery-based activity program for adults with mental health issues, providing opportunities to learn and develop skills, form social networks, participate in community activities, develop confidence and accomplish goals. Buckingham House Palace Cafe s More Info
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7. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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8. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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9. Leukodystrophy Australia

Alternative Names:
Leukodystrophy Australia, Australian Leukodystrophy Support Group Inc (ALDS)
Areas Served:
National
Last review date:
27/10/22
Blackburn, VIC 
A support group for people with Leukodystrophy and their families which aims to provide; emotional, practical, financial support, Information and advocacy, Professional liaison with local services, Information via social media. It also aims to link simila More Info
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10. Australian Red Cross - Social Inclusion Programs

Alternative Names:
Community Visitors Scheme
Accessible Facilities:
Parking, Toilets, Lift
Referral:
NDIS and My Aged Care referrals accepted
Areas Served:
National
Last review date:
19/1/22 0:00
Garran, ACT 
Social Inclusion Programs and Meals on Wheels. This service provides nutritious meals (fresh or frozen) all year round, as well as checking on how a person is going. Telecross provides a free, daily phone call by volunteers to people who live alone, are s More Info
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11. Centrelink - Employment Services Line

Languages (other than English):
Multilingual Service ph. 13 1202 and face to face contact by appointment. Interpreters can be requested. Professional Interpreters can be arranged for appointments if requested.
Areas Served:
National
Last review date:
14/6/23
JobSeeker Payment Financial help if you're between 22 and Age Pension age and looking for work. It's also for when you're sick or injured and can't do your usual work or study for a short time. More Info
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12. Drake Medox - Home Care

Areas Served:
National
Last review date:
20/1/24
Sydney, NSW 
Drake Medox provides qualified nursing and support staff to assist people with disabilities to live in their own homes through: In-home nursing care, In-home respite care, Personal care, Domestic assistance, socialisation and companionship More Info
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13. BaptistCare - Head Office

Alternative Names:
Baptist Care
Areas Served:
NSW; ACT
Last review date:
28/12/22
Baulkham Hills, NSW 
Providing Home care, aged care homes, retirement living communities for over 55's, community housing, counselling and family services. Registered NDIS provider. More Info
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14. Kincare Community Services ACT

Alternative Names:
Kincare Health Services Pty Ltd - Act
Accessible Facilities:
Wheelchair accessible
Referral:
Assessment required through My Aged Care 1800 200 422 for aged care services
Areas Served:
National
Last review date:
3/5/21 12:23
Barton, ACT 
In home support for seniors, carers and people with disabilities. Services include personal care, nursing care, respite care, allied health and domestic assistance. Overnight and 24hrs as required. More Info
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15. LifeTec Australia - Townsville

Languages (other than English):
Interpreting service is available if required
Accessible Facilities:
level access and parking
Referral:
https://lifetec.org.au/services/lifetec-referral-form
Areas Served:
Townsville; Bowen; Cardwell; Charters Towers (Ayr, Home Hill, Ingham); Brisbane Metro; Ballina; Hervey Bay; Mackay; Rockhampton; Bundaberg; Gold Coast; Ipswich; Mount Isa; Toowoomba
Last review date:
21/9/23
Townsville, QLD 
LifeTec is a social enterprise that provides dedicated assistive technology (AT) services to provide people with practical solutions to everyday life activities. More Info
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16. Calvary Community Care

Accessible Facilities:
Ramp, toilet and parking
Areas Served:
ACT
Last review date:
25/3/21 12:57
Bruce, ACT 
Provides services to support people to live independently at home and actively participate in community life. Services are available 24 hours a day, seven days a week. Services include; Personal Care, Social Support and Community Access, Transport, 24 Hou More Info
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17. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info
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18. Centrelink - Compensation Recovery

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
If you get compensation, it may affect your payments from us. More Info
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19. CICADA Australia Inc

Alternative Names:
Cochlear Implant Club and Advisory Association
Accessible Facilities:
Ramp and toilet at Gladesville
Areas Served:
National
Last review date:
1/11/23
Gladesville, NSW 
Provides support and advice for pre and post cochlear implantees and families. Also provides opportunities to meet others socially and share information. Monthly morning teas and weekend social BBQs and Guest Speaker 4 times per year. More Info
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20. Centrelink - Debts and Overpayments

Languages (other than English):
Multilingual phone service 131 202
Areas Served:
National
Last review date:
14/6/23
Information to help you avoid being overpaid or to manage owing money for a Centrelink debt. Sometimes overpayments happen. When they do, we're here to help. We can help you understand why it occurred so it doesn't happen again. More Info