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1. Synapse Australia Limited

Alternative Names:
Synapse
Accessible Facilities:
Lift available for use.
Referral:
Please enquire.
Areas Served:
National
Last review date:
16/3/23
West End, QLD 
Provides a range of support services for people who have been impacted by brain injury and disability including Support Coordination, Advocacy, individual support and targeted research activities. More Info
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2. Dementia Australia

Alternative Names:
(Dementia Australia Ltd; Dementia Australia Act Inc; Dementia Australia Ltd)
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Elevator and toilet
Referral:
Required for some services
Areas Served:
National
Last review date:
26/6/24
Griffith, ACT 
Dementia Australia is the source of trusted information, education and services for the estimated 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. More Info
2

3. Cancer Information and Support Society

Alternative Names:
CISS
Languages (other than English):
Arabic
Transport:
Close to trains and buses
Areas Served:
National
Last review date:
10/11/21 0:00
St Leonards, NSW 
Self help group for cancer patients, their families, friends and anyone interested in the prevention of degenerative disease. Provides information on cancer biology, therapies and the efficacy of alternative approaches More Info
3

4. Audiology Australia

Alternative Names:
Audiological Society of Australia
Areas Served:
National
Last review date:
12/9/24
Audiology Australia is the peak accrediting professional member organisation for audiologists in Australia. Website provides details of where to find an audiologist to access hearing care, free resources related to hearing health and audiology More Info
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5. Flourish Australia - Buckingham House

Alternative Names:
formerly Richmond PRA
Referral:
No referral required. Members must identify as having a mental health issue and be in contact with a health professional who provides support around this issue.
Areas Served:
National
Last review date:
14/4/21 11:24
Surry Hills, NSW 
A recovery-based activity program for adults with mental health issues, providing opportunities to learn and develop skills, form social networks, participate in community activities, develop confidence and accomplish goals. Buckingham House Palace Cafe s More Info
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6. Open Arms - Veterans & Families Counselling Service

Alternative Names:
Veterans and Veterans Families Counselling Service
Accessible Facilities:
Lift and disabled toilet facilities
Referral:
See website for eligibility criteria
Areas Served:
National
Last review date:
7/1/21 14:25
Brisbane, QLD 
A national, free and confidential counselling service that specialises in helping veterans and their families 24-hours a day, 7-days a week. They can help you with a wide range of issues relating to employment, relationships, past trauma, wellbeing, trans More Info
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7. The Shepherd Centre - Telehealth all over Australia

Languages (other than English):
Interpreters available through TIS Ph: 131 450
Transport:
15min walk from Redfern train station or 1 min from Macdonaldtown Station. Parking available. Some home visiting.
Accessible Facilities:
Ramps, accessible toilets and hearing loops
Referral:
GP referral required
Areas Served:
National
Last review date:
9/2/23
Newtown, NSW 
Not-for-profit providing specialised programs for children with hearing loss and their families. More Info
7

8. The Australian Arthrogryposis Group

Alternative Names:
TAAG
Referral:
Self referral.
Areas Served:
National
Last review date:
22/8/21 0:00
Provides information and contact to those affected by arthrogryposis, including health professionals. More Info
8

9. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
9

10. Leukodystrophy Australia

Alternative Names:
Leukodystrophy Australia, Australian Leukodystrophy Support Group Inc (ALDS)
Areas Served:
National
Last review date:
27/10/22
Blackburn, VIC 
A support group for people with Leukodystrophy and their families which aims to provide; emotional, practical, financial support, Information and advocacy, Professional liaison with local services, Information via social media. It also aims to link simila More Info
10

11. Australian Red Cross - Social Inclusion Programs

Alternative Names:
Community Visitors Scheme
Accessible Facilities:
Parking, Toilets, Lift
Referral:
NDIS and My Aged Care referrals accepted
Areas Served:
National
Last review date:
19/1/22 0:00
Garran, ACT 
Social Inclusion Programs and Meals on Wheels. This service provides nutritious meals (fresh or frozen) all year round, as well as checking on how a person is going. Telecross provides a free, daily phone call by volunteers to people who live alone, are s More Info
11

12. Centre for Incusive design

Alternative Names:
Formerly Australian Caption Centre, Media Access Australia (previous names)
Languages (other than English):
Auslan (Australian Sign language)
Transport:
Close to trains (Town Hall station), light rail and buses
Accessible Facilities:
wheelchair accessible
Areas Served:
National
Last review date:
24/3/22 15:17
Sydney, NSW 
Centre for Inclusive Design advocates for and promotes inclusive design in Australia. Networks with experts and global partners to promote innovation and global best practice Inclusive Design so everyone has the opportunity to connect and be a part of our More Info
12

13. Allergy and Anaphylaxis Australia

Alternative Names:
AAI, Formerly Food Anaphylactic Children Training and Support Association Inc (FACTS)
Languages (other than English):
English only
Transport:
Near M2 Windsor Rd exit or walk or bus from Hills Showground train station
Accessible Facilities:
Accessible toilet
Areas Served:
National
Last review date:
31/10/24
Castle Hill, New South Wales 
Improved quality of life for all Australians living with allergic disease. The trusted charity for allergy support. Listen, guide and educate Australians living with allergic disease. We advocate on their behalf to ensure their voice is heard. More Info
13

14. Spinal Cord Injuries Australia (SCIA)

Alternative Names:
Spinal Cord Injuries Australia; Spinal Cord Injuries Australia (SCIA) - Central Office
Areas Served:
National
Last review date:
26/3/25
Little Bay, New South Wales 
SCIA is a national, member based organisation. We have physical locations in Sydney and regional New South Wales, Australian Capital Territory, Victoria, Queensland, South Australia and Western Australia, and we support people nationwide. More Info
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15. Laryngectomee Association of Victoria Inc

Areas Served:
National
Last review date:
22/12/21 15:07
South Yarra, VIC 
Provides information and support to laryngectomees and those with similar vocal conditions. Social Gatherings via 'zoom' fortnightly on Thursday at 2pm. More Info
15

16. Kincare Community Services ACT

Alternative Names:
Kincare Health Services Pty Ltd - Act
Accessible Facilities:
Wheelchair accessible
Referral:
Assessment required through My Aged Care 1800 200 422 for aged care services
Areas Served:
National
Last review date:
3/5/21 12:23
Barton, ACT 
In home support for seniors, carers and people with disabilities. Services include personal care, nursing care, respite care, allied health and domestic assistance. Overnight and 24hrs as required. More Info
16

17. Acoustic Neuroma Association of Australia Inc

Alternative Names:
ANAA
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
25/10/23
Non-profit organisation providing support and information for people affected by acoustic neuroma or other tumours which affect the cranial nerves. More Info
17

18. Genetic Alliance Australia

Alternative Names:
Formerly: Association of Genetic Support of Australasia (AGSA)
Transport:
Accessible by Bus or Train
Areas Served:
National
Last review date:
9/7/20 14:47
Darlinghurst, NSW 
Genetic Alliance Australia provids peer support and information for individuals and families affected directly or indirectly by rare genetic conditions or rare disease. More Info
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19. Marymead CatholicCare - CHOICES and Aged Care Services

Alternative Names:
CatholicCare - CHOICES and Aged Care Services
Transport:
Bus
Accessible Facilities:
ramp
Referral:
Referral is dependent on program. Contact for details
Areas Served:
ACT Region
Last review date:
11/2/25
O'Connor, Australian Capital Territory 
Marymead CatholicCare offers a range of disability, mental health and aged care programs to individuals in the ACT and surrounds. More Info
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20. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info