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1. Centrelink - Families Line

Areas Served:
National
Last review date:
14/6/23
Canberra BC, ACT 
Child Care Subsidy Assistance to help you with the cost of child care. Family Tax Benefit A 2 part payment that helps with the cost of raising children. Parental Leave Pay A payment for up to 18 weeks while you care for your new child. More Info
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2. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
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3. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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4. Qantas Carer Concession Card

Accessible Facilities:
office, toilet
Areas Served:
National
Last review date:
29/09/22
Mitchell, ACT 
Valid for domestic Qantas flights only no international flights: for people with disabilities who need full-time assistance from their carer while in the aircraft e.g. transfer to bathroom, communicating, help with meal/drinks. More Info
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5. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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6. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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7. Centrelink - Australian Apprenticeships Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
If you are an Australian Apprentice, you may be eligible for payment or some extra help. An Australian Apprentice is someone who is both registered with the Australian Apprenticeship scheme doing a full time apprenticeship or traineeship More Info
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8. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
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9. Centrelink - Employment Services Line

Languages (other than English):
Multilingual Service ph. 13 1202 and face to face contact by appointment. Interpreters can be requested. Professional Interpreters can be arranged for appointments if requested.
Areas Served:
National
Last review date:
14/6/23
JobSeeker Payment Financial help if you're between 22 and Age Pension age and looking for work. It's also for when you're sick or injured and can't do your usual work or study for a short time. More Info
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10. Centrelink - Disability, Sickness and Carers Line

Languages (other than English):
Multilingual phone service: 13 12 02
Areas Served:
National
Last review date:
14/6/23
Use this line if you need help with your Disability Support Pension, Mobility Allowance, Carer Payment or Carer Allowance. More Info
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11. Aspire Canterbury

Alternative Names:
Disability Information Service Christchurch
Languages (other than English):
English
Transport:
On low floor bus route
Accessible Facilities:
Accessible bathroom
Areas Served:
(New Zealand), (Inter)National
Last review date:
11/9/24
Christchurch, Canterbury 
Aspire Canterbury provide key services to the Canterbury disabled community. Aspire's region is the whole of Canterbury from Timaru to Kaikoura and inland to the mountains. More Info
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12. Centrelink - Emergency Information Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
29/6/23
Use this line for help if your affected by a natural disaster and need help to claim a payment. More Info
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13. Your Way | Kia Roha

Alternative Names:
Life Unlimited, Disabled Living Centre Trust Inc - Waikato
Accessible Facilities:
Shower and toilet
Areas Served:
(New Zealand); (Inter)National
Last review date:
22/5/24
Hamilton, Waikato 
Our services include: -Connections and Funding services, previously known as LAC and NASC. -Free and independent national Hearing Therapy services. -Disability and autism information, advice and workshops. More Info
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14. InvolvedCBR

Alternative Names:
ACT Disability Expert Panel, ACT Disability Reference Group
Areas Served:
ACT
Last review date:
18/10/21 0:00
Canberra, ACT 
The INVOLVED website puts you in touch with activities happening to create a more inclusive Canberra community for all people. On this website you can find out more about Inclusive and accessible communities; Rights protection, justice and legislation; Ho More Info
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15. GoCo Community Transport

Accessible Facilities:
wheelchair accessible
Areas Served:
Gunnedah
Last review date:
19/1/23
Gunnedah, NSW 
Provides transport services for the residents of the Gunnedah Shire. It Assists elderly people and their carers, isolated and disadvantaged people. We provide affordable transport for all types of medical appointments locally and in Tamworth More Info
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16. NSW Mobility Parking Scheme Hotline

Areas Served:
NSW
Last review date:
11/4/24
Milsons Point, NSW 
In NSW the Mobility Parking Scheme (MPS) application form from Service NSW Centre or online. The MPS provides parking concessions to people with mobility disabilities. More Info
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17. ACT Taxi Subsidy Scheme

Alternative Names:
TSS
Languages (other than English):
TIS 13 14 50
Accessible Facilities:
Parking, toilets and lift
Referral:
Application forms must be completed by a qualified Medical Practitioner/Occupational Therapist
Areas Served:
ACT Region
Last review date:
25/3/21 11:20
Canberra, ACT 
Assists people who have a severe or profound activity limitation that prevents them using public transport. Provides a subsidy towards the cost of taxi transport, either regular or wheelchair accessible. More Info
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18. Access Canberra

Alternative Names:
(ACT Government Shopfronts; Act Housing)
Accessible Facilities:
parking, ramps and hearing loops
Areas Served:
ACT Region
Last review date:
7/1/21 15:58
Canberra, ACT 
ACT Government payments received include ACT Housing, motor vehicle registration, rates and land tax, speeding, parking fines and pet registration. Access Canberra has Service Centres throughout the ACT. More Info
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19. Victorian Companion Card

Alternative Names:
Companion Card
Referral:
The Companion Card is for people with significant, permanent disability who can demonstrate they need high-level support from a carer when attending most community activities or events, and that this need is life-long.
Areas Served:
VIC
Last review date:
10/2/21 11:17
The Companion Card is for people with significant, permanent disability who can demonstrate they need high-level support from a carer when attending most community activities or events, and that this need is life-long. The Companion Card allows a person' More Info
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20. Flexible Care Services Inc

Accessible Facilities:
ramp and parking
Referral:
Via My Aged Care 1800 200 422
Areas Served:
Harden
Last review date:
7/10/20 11:54
Harden, NSW 
Community Transport service for frail, aged and transport disadvantaged. Provide in home respite, meals on wheels 6 days per week, yard maintenance, personal care and social support. Services Galong More Info