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1. Centrelink - Families Line

Areas Served:
National
Last review date:
14/6/23
Canberra BC, ACT 
Child Care Subsidy Assistance to help you with the cost of child care. Family Tax Benefit A 2 part payment that helps with the cost of raising children. Parental Leave Pay A payment for up to 18 weeks while you care for your new child. More Info
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2. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
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3. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
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4. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
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5. Open Arms - Veterans & Families Counselling Service

Alternative Names:
Veterans and Veterans Families Counselling Service
Accessible Facilities:
Lift and disabled toilet facilities
Referral:
See website for eligibility criteria
Areas Served:
National
Last review date:
7/1/21 14:25
Brisbane, QLD 
A national, free and confidential counselling service that specialises in helping veterans and their families 24-hours a day, 7-days a week. They can help you with a wide range of issues relating to employment, relationships, past trauma, wellbeing, trans More Info
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6. Centrelink - Australian Apprenticeships Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
If you are an Australian Apprentice, you may be eligible for payment or some extra help. An Australian Apprentice is someone who is both registered with the Australian Apprenticeship scheme doing a full time apprenticeship or traineeship More Info
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7. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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8. Centrelink - Employment Services Line

Languages (other than English):
Multilingual Service ph. 13 1202 and face to face contact by appointment. Interpreters can be requested. Professional Interpreters can be arranged for appointments if requested.
Areas Served:
National
Last review date:
14/6/23
JobSeeker Payment Financial help if you're between 22 and Age Pension age and looking for work. It's also for when you're sick or injured and can't do your usual work or study for a short time. More Info
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9. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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10. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info
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11. Centrelink - Reporting Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Use this line to report your employment income or tell us if you've met your mutual obligation requirements. Before you can use this line you'll need to create a voiceprint. Once you've done this you can: Report your employment income More Info
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12. Centrelink - Compensation Recovery

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
If you get compensation, it may affect your payments from us. More Info
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13. Centrelink - Debts and Overpayments

Languages (other than English):
Multilingual phone service 131 202
Areas Served:
National
Last review date:
14/6/23
Information to help you avoid being overpaid or to manage owing money for a Centrelink debt. Sometimes overpayments happen. When they do, we're here to help. We can help you understand why it occurred so it doesn't happen again. More Info
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14. Centrelink - Emergency Information Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
29/6/23
Use this line for help if your affected by a natural disaster and need help to claim a payment. More Info
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15. Koomarri

Alternative Names:
(formerly Koomarri Employment and Business Services)
Accessible Facilities:
Parking and toilets
Areas Served:
ACT Region
Last review date:
20/7/21 10:31
Phillip, ACT 
Provides customised employment opportunities, complex case management, support coordination, community access, residential services and skills development courses for people with disability in the Canberra district. NDIS registered. Classes, Residential a More Info
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16. Disability Employment Australia

Alternative Names:
formerly ACE National Network
Accessible Facilities:
lift and level entry
Areas Served:
National
Last review date:
18/8/20 14:06
Melbourne, VIC 
This peak industry body of organisations represents interests of members that assist people with disabilities to gain and maintain work with award-based wages (open employment). Disability Employment Australia advises, lobbies, advocates, provides trainin More Info
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17. DARE Disability Support

Alternative Names:
Formerly: Eloura Disability Services
Accessible Facilities:
Parking
Areas Served:
Blue Mountains; Hawkesbury; Penrith
Last review date:
15/2/22 14:19
Springwood, NSW 
DARE Disability Support is a local provider supporting people with a disability in the Blue Mountains, Penrith, and Hawkesbury regions. It provides support to service users throughout residential, community activities, recreation and leisure, support coor More Info
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18. Workways Australia

Alternative Names:
formerly Advance Personnel Canberra Inc
Accessible Facilities:
Parking
Referral:
Eligibility is primarily determined by Centrelink. Applicants can contact Workways directly for more information.
Areas Served:
ACT Region
Last review date:
12/3/21 13:54
Phillip, ACT 
Employment agency providing services to people with a disability and to employers of people with disability. Appointment required. DES provider. We also have a Belconnen office 6251 3388 & a Queanbeyan office 0407 594 562 More Info
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19. Catholic Care Western Sydney and the Blue Mountains

Alternative Names:
Mamre Garden Services; Catholic Care - Mamre House and Farm
Accessible Facilities:
Accessible toilets
Areas Served:
Blacktown, Blue Mountains, Penrith
Last review date:
30/7/25
Orchard Hills, NSW 
Mamre Farm and Homestead is operated by Catholic Care Western Sydney and the Blue Mountains. More Info
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20. Greenacres Disability Services

Alternative Names:
Greenacres
Accessible Facilities:
Lift at street level, parking, and toilet
Areas Served:
Illawarra
Last review date:
10/2/25
North Wollongong, New South Wales 
Disability Enterprises offers a range of supported employment possibilities. Skilled n Social run social activities as well as providing vocational and upskilling opportunities. Community, Life and Leisure offer day programs, respite More Info