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1. Centrelink - Families Line

Areas Served:
National
Last review date:
14/6/23
Canberra BC, ACT 
Child Care Subsidy Assistance to help you with the cost of child care. Family Tax Benefit A 2 part payment that helps with the cost of raising children. Parental Leave Pay A payment for up to 18 weeks while you care for your new child. More Info
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2. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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3. Young People In Nursing Homes National Alliance

Alternative Names:
Young People In Nursing Homes National Alliance (YPINHna)
Accessible Facilities:
Wheelchair Accessible
Areas Served:
National
Last review date:
30/3/23
Melbourne, Victoria 
Peak body for young Australians living in aged care facilities (or at risk of placement there), who also have high and complex support needs. It works with young people living in aged care facilities, their families, friends and other stakeholders More Info
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4. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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5. Children and Young People Equipment Loan Service (CAYPELS)

Alternative Names:
CAYPELS; scypels
Accessible Facilities:
Parking, ramps, and toilets
Referral:
Clinicians who wish to use CAYPELS must register with the service. Contact CAYPELS for more details. Clients who wish to use the service must be referred by a clinician.
Areas Served:
ACT
Last review date:
5/2/25
Holder, Australian Capital Territory 
Provides specialised equipment for loan to ACT residents up to and including the age of 16 years. Specialised equipment include wheelchairs, seating systems, hoists, standing frames, walking frames, personal care items, shower commodes More Info
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6. Marie Stopes Australia

Alternative Names:
(formerly) WestMed Day Services, Dr Marie
Languages (other than English):
Free phone based interpreters available through TIS national.
Accessible Facilities:
Wheelchair Accessible
Referral:
Only for patients seeking an abortion in Western Australia need a formal referral.
Areas Served:
National
Last review date:
2/11/21 0:00
Melbourne, VIC 
Marie Stopes Australia is a provider of safe abortion, vasectomy and contraception provider helping women and men take full control of their reproductive lives. Patients are fully supported by a specialised team of practitioners providing, at no added cos More Info
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7. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
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8. Indigo House - Integrated Prevention and Response to Violence and Neglect Services

Alternative Names:
Richmond Sexual Assault Service
Languages (other than English):
Interpretors available
Accessible Facilities:
Access ramp and toilet
Areas Served:
Northern NSW LHD
Last review date:
18/5/23
Lismore, NSW 
Health Service for people who have been affected by sexual assault, domestic and family violence and child abuse and neglect. Can assist children, young people, adults, families and carers. Provide medical, counselling and support services. More Info
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9. Disabled Surfers Association of Australia Inc - Sydney (DSAA)

Accessible Facilities:
Onsite facilities
Referral:
Must have Doctor's Certificate if disability is not apparent
Areas Served:
National
Last review date:
14/6/23
Sydney, NSW 
Support, coaching and friendship for any persons with a disability, ranging from asthma or joint injuries to paraplegia, for former surfers or beginners. Special events, 'Hands On Day' for the public. More Info
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10. Westmead Hospital - Audiology Clinic

Accessible Facilities:
Parking, lifts and toilets
Referral:
Required from Doctor or Specialist, contact for further details
Areas Served:
Auburn; The Hills; Blue Mountains; Greater Lithgow; Hawkesbury; Holroyd; Parramatta; Penrith
Last review date:
26/5/22 0:00
Westmead, NSW 
Provides audiology services for adolescents and adults including full audiological evaluation, vestibular function assessments and a range of diagnostic audiological testing procedures. Provides a service for 14yrs and over. More Info
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11. Sydney Beachouse YHA

Alternative Names:
YHA
Transport:
$5 secure carpark for guests
Areas Served:
National
Last review date:
22/12/20 0:00
Collaroy Beach, NSW 
Beachside hostel that offers affordable accommodation for travellers, groups and workers. Includes twin, double & family rooms as well as dormitories. 3 family rooms with ensuites are accessible for people with disabilities, as well as accessible kitchen More Info
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12. Marymead- ACT

Alternative Names:
Marymead Autism Centre; Marymead
Languages (other than English):
Spanish
Accessible Facilities:
parking, ramps and toilets
Areas Served:
ACT Region
Last review date:
20/1/22 0:00
Narrabundah, ACT 
Have offices in Canberra and in NSW at Goulburn, Moruya, Young and Wagga Wagga, programs and services include child and family counselling, early intervention programs, Permanency Program (out of home care), post separation support, Autism Centre, parent More Info
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13. Westmead Centre for Oral Health

Alternative Names:
Westmead Dental, Westmead Hospital Dental Clinical School
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Parking, lifts, accessible toilets, buggy service available
Referral:
Contact for details
Areas Served:
NSW
Last review date:
22/5/24
Westmead, NSW 
Provides general dental services for the eligible population groups of Western Sydney, including people with an intellectual disability, children and pensioners. Some services have strict criteria for access. More Info
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14. The Children's Hospital at Westmead

Languages (other than English):
Interpreters available upon request
Areas Served:
National
Last review date:
1/6/22 15:30
Westmead, NSW 
Public hospital dedicated to paediatric health services, it provides specialist care for children from around Australia and across the Pacific Rim as well as community education, advocacy for improved child health and ground-breaking research into childho More Info
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15. Deaf Children Australia

Alternative Names:
(Deaf Children Australia - Act, Deaf Children Australia - Sa, Deaf Children Australia - Tas, Deaf Children Australia - Wa, Deaf Children Australia - Nt)
Languages (other than English):
English, Auslan
Referral:
Self-referral or professionals from schools, early intervention centres etc
Areas Served:
National
Last review date:
7/3/25
Melbourne, Victoria 
DCA provides support and information services for deaf and hard of hearing children, young people, and their families, to maximise personal development and social inclusion. More Info
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16. Canteen Australia (NSW and ACT)

Alternative Names:
The Australian Organisation for Young People Living With Cancer; Canteen Australia - Sydney and Central NSW
Accessible Facilities:
Wheelchair accessible
Referral:
Application forms are available from our office or people can request contact at our website
Areas Served:
National
Last review date:
19/8/24
Newtown, NSW 
Not-for-profit that provides free and tailored support to young people aged 12-25 who are impacted by cancer. Whether they are dealing with their own diagnosis, a close family member's cancer or the death of a loved one. More Info
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17. Guide Dogs NSW/ACT - Dubbo

Accessible Facilities:
Toilets and parking
Areas Served:
Dubbo; Mudgee; Orange; Forbes; Parkes; Bathurst
Last review date:
8/12/20 0:00
Dubbo, NSW 
Guide Dogs NSW/ACT offers mobility aids such as canes, electronic travel aids, GPS and Guide Dogs to assist individuals with vision loss or blindness to safely navigate their environments. They provide training in the use of these aids and a wide variety More Info
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18. Make-A-Wish Australia - National Office

Transport:
Close to trains (Burnley Station)
Accessible Facilities:
Accessible toilet and lifts
Referral:
Contact for details
Areas Served:
National
Last review date:
8/11/24
Richmond, Victoria 
Non-profit organisation that makes life-changing wishes come true for children and teenagers with a life-threatening medical condition. More Info
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19. Northcott - Wagga Wagga

Languages (other than English):
Interpereter services if required
Accessible Facilities:
Wheelchair accessible
Areas Served:
Murrumbidgee
Last review date:
16/4/25
Wagga Wagga, New South Wales 
Services include: Coordination of Supports (remote services only) Everyday life skills training Supported Independent Living (SIL) In home and community supports Person centred behaviour support Short breaks and outings More Info
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20. YMCA Canberra

Alternative Names:
Ymca Canberra
Accessible Facilities:
Ramps and toilets
Areas Served:
ACT Region
Last review date:
25/3/21 16:10
Deakin, ACT 
Offers a wide range of community services including programs for people with a disability. Seniors sports carnival. Early Learning, paddle Hub, The runners club, the sailing club, outside school hours and active Y Canberra. More Info