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1. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
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2. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
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3. Cancer Information and Support Society

Alternative Names:
CISS
Languages (other than English):
Arabic
Transport:
Close to trains and buses
Areas Served:
National
Last review date:
10/11/21 0:00
St Leonards, NSW 
Self help group for cancer patients, their families, friends and anyone interested in the prevention of degenerative disease. Provides information on cancer biology, therapies and the efficacy of alternative approaches More Info
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4. Nutrition Australia

Alternative Names:
Formerly Australian Nutrition Foundation (ANF)-South Australian Division
Accessible Facilities:
Elevator
Areas Served:
National
Last review date:
23/3/23
Docklands, Victoria 
Nutrition information service which aims to promote fitness and better health by encouraging healthy eating. More Info
4

5. Private Health Insurance Ombudsman

Areas Served:
National
Last review date:
9/7/25
Provides an independent service to help consumers with health insurance problems and enquiries. Also deals with complaints from health insurers, private hospitals or medical practitioners. Complaints must be about a health insurance arrangement. More Info
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6. Outpatient Clinics (Gosford Hospital)

Areas Served:
Central Coast
Last review date:
30/7/20 8:36
Gosford, NSW 
Outpatient Clinics operate on referral and appointment basis only. Services include : gynaecology clinic; orthopaedic clinic;. ear, nose and throat clinic; cystic fibrosis; urology; post surgery clinic; liver clinic; nutrition; geriatrician clinic, brai More Info
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7. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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8. Centrelink - Australian Apprenticeships Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
If you are an Australian Apprentice, you may be eligible for payment or some extra help. An Australian Apprentice is someone who is both registered with the Australian Apprenticeship scheme doing a full time apprenticeship or traineeship More Info
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9. Conflict Resolution Network

Areas Served:
National
Last review date:
4/3/22 11:45
Provides skills training in resolving conflict. Their podcast series 'Resolve conflict: Everyone can win' is a free download, available on most podcast apps. CRN supports individuals, trainers and students. There is a free 500 page trainers manual availab More Info
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10. Ronald McDonald House - Parkville

Accessible Facilities:
Level entry, toilets and parking
Referral:
Referral is required from the Royal Children's Hospital in Parkville
Areas Served:
National
Last review date:
11/7/24
Parkville, VIC 
Ronald McDonald House is an affordable home-away-from-home for the families of seriously ill children being treated at the Royal Children's Hospital. More Info
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11. Open Universities Australia

Alternative Names:
OLA, Open Learning Australia
Accessible Facilities:
Alternative arrangements made for exams etc.
Referral:
Registration form available on-line
Areas Served:
National
Last review date:
2/2/21 16:51
Melbourne, VIC 
Website of universities and TAFE colleges. Assistance to find courses and enrollment. More Info
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12. Westmead Hospital

Languages (other than English):
Interpreters can be arranged
Accessible Facilities:
parking, ramps, lifts, accessible toilets
Areas Served:
Auburn LGA; The Hills; Blacktown LGA; Blue Mountains LGA; Greater Lithgow LGA; Hawkesbury LGA; Holroyd LGA; Parramatta LGA; Penrith LGA
Last review date:
1/6/22 15:28
Westmead, NSW 
Public hospital providing inpatient and outpatient services including 24 hour emergency services, surgery, medicine, obstetrics and dental school. Individual teams and services have separate records in the database. More Info
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13. Swimming Australia Ltd

Alternative Names:
(SAL)
Accessible Facilities:
Access and toilets
Areas Served:
National
Last review date:
3/4/25
Albert Park, Victoria 
Supplying information to people with a disability on swimming, including information on participation, competition and rules. Information also available on swimming to disability organisations, coaches and teachers and swimming clubs. More Info
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14. The National Public Toilet Map

Areas Served:
National
Last review date:
6/5/21 15:42
The National Public Toilet Map is an initiative under the Australian Government"s National Continence Program. The toilet map assists people with incontinence to lead independent lives by providing locations, opening times and disability access informati More Info
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15. Westmead Centre for Oral Health

Alternative Names:
Westmead Dental, Westmead Hospital Dental Clinical School
Languages (other than English):
Interpreter services can be arranged
Accessible Facilities:
Parking, lifts, accessible toilets, buggy service available
Referral:
Contact for details
Areas Served:
NSW
Last review date:
22/5/24
Westmead, NSW 
Provides general dental services for the eligible population groups of Western Sydney, including people with an intellectual disability, children and pensioners. Some services have strict criteria for access. More Info
15

16. Disabled Surfers Association of Australia Inc - Sydney (DSAA)

Accessible Facilities:
Onsite facilities
Referral:
Must have Doctor's Certificate if disability is not apparent
Areas Served:
National
Last review date:
14/6/23
Sydney, NSW 
Support, coaching and friendship for any persons with a disability, ranging from asthma or joint injuries to paraplegia, for former surfers or beginners. Special events, 'Hands On Day' for the public. More Info
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17. Albury Wodonga Health Service

Alternative Names:
Albury Wodonga Health
Languages (other than English):
Interpreter services available
Accessible Facilities:
Level entry, toilet and parking
Areas Served:
Albury; Hume
Last review date:
27/3/24
Albury, NSW 
A range of services are available from our Albury Community Health facility. Services include: Community Nursing Services, Sexual Health Services, Women's Health services, Drug and Alcohol Counselling Services, NSW Community Oral Health Service More Info
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18. Griffith Base Hospital

Accessible Facilities:
Wheelchair accessible
Areas Served:
Greater Southern AHS; Murrumbidgee LHD
Last review date:
18/1/24
Griffith, NSW 
Offers services for the general public, in inpatient and outpatient services. Services include Occupational Therapist, Physiotherapist, Dietitian, District nurse, discharge planning nurse, Aboriginal liaison officer, pharmacist More Info
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19. Sydney Beachouse YHA

Alternative Names:
YHA
Transport:
$5 secure carpark for guests
Areas Served:
National
Last review date:
22/12/20 0:00
Collaroy Beach, NSW 
Beachside hostel that offers affordable accommodation for travellers, groups and workers. Includes twin, double & family rooms as well as dormitories. 3 family rooms with ensuites are accessible for people with disabilities, as well as accessible kitchen More Info
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20. Cootamundra Library

Alternative Names:
Cootamundra Public Library
Accessible Facilities:
Wheelchair accessible
Areas Served:
Cootamundra
Last review date:
16/4/25
Cootamundra, New South Wales 
Large print books and talking books, housebound visiting service in Cootamundra. Large print books for sight impaired people who cannot read standard print, talking books - Books on cassette and CD. More Info