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1. Centrelink - Phone Self Service Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:23
Use this line to manage your Centrelink business yourself. You can: Check payment information, such as past and future payments Update your family income estimate Complete your Rent Assistance review Apply for an advance payment Hear More Info
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2. NextSense

Alternative Names:
Royal Institute for Deaf and Blind Children (RIDBC)
Accessible Facilities:
Ramps and toilets
Referral:
Report from ENT surgeon or opthalmologist, or Australian Hearing Services Audiogram
Areas Served:
National
Last review date:
10/5/21 10:12
North Rocks, NSW 
Provides a range of services to support children living with hearing loss and impaired vision. Services include Diagnosis, Cochlear Implant Services, Early Intervention - hearing, Paediatric Audiology, Speech Pathology, Occupational Therapy, Physiotherapy More Info
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3. Centre for Incusive design

Alternative Names:
Formerly Australian Caption Centre, Media Access Australia (previous names)
Languages (other than English):
Auslan (Australian Sign language)
Transport:
Close to trains (Town Hall station), light rail and buses
Accessible Facilities:
wheelchair accessible
Areas Served:
National
Last review date:
24/3/22 15:17
Sydney, NSW 
Centre for Inclusive Design advocates for and promotes inclusive design in Australia. Networks with experts and global partners to promote innovation and global best practice Inclusive Design so everyone has the opportunity to connect and be a part of our More Info
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4. Westmead Hospital

Languages (other than English):
Interpreters can be arranged
Accessible Facilities:
parking, ramps, lifts, accessible toilets
Areas Served:
Auburn LGA; The Hills; Blacktown LGA; Blue Mountains LGA; Greater Lithgow LGA; Hawkesbury LGA; Holroyd LGA; Parramatta LGA; Penrith LGA
Last review date:
1/6/22 15:28
Westmead, NSW 
Public hospital providing inpatient and outpatient services including 24 hour emergency services, surgery, medicine, obstetrics and dental school. Individual teams and services have separate records in the database. More Info
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5. The National Public Toilet Map

Areas Served:
National
Last review date:
6/5/21 15:42
The National Public Toilet Map is an initiative under the Australian Government"s National Continence Program. The toilet map assists people with incontinence to lead independent lives by providing locations, opening times and disability access informati More Info
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6. Albury Wodonga Health Service

Alternative Names:
Albury Wodonga Health
Languages (other than English):
Interpreter services available
Accessible Facilities:
Level entry, toilet and parking
Areas Served:
Albury; Hume
Last review date:
27/3/24
Albury, NSW 
A range of services are available from our Albury Community Health facility. Services include: Community Nursing Services, Sexual Health Services, Women's Health services, Drug and Alcohol Counselling Services, NSW Community Oral Health Service More Info
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7. ACT Equipment Scheme

Alternative Names:
ACTES
Accessible Facilities:
Parking, wheelchair accessible and toilets
Areas Served:
ACT Region
Last review date:
26/3/21 10:39
Kambah, ACT 
The ACT Equipment Scheme (ACTES) helps eligible ACT residents with a long term illness or disability, live and participate in the community, using equipment, aids and appliances. The Domiciliary Oxygen and Respiratory Support Scheme (DORSS) supplies More Info
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8. Aspire Canterbury

Alternative Names:
Disability Information Service Christchurch
Languages (other than English):
English
Transport:
On low floor bus route
Accessible Facilities:
Accessible bathroom
Areas Served:
(New Zealand), (Inter)National
Last review date:
11/9/24
Christchurch, Canterbury 
Aspire Canterbury provide key services to the Canterbury disabled community. Aspire's region is the whole of Canterbury from Timaru to Kaikoura and inland to the mountains. More Info
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9. WallCann

Areas Served:
National
Last review date:
11/2/21 10:33
Brisbane, QLD 
Website selling mobility aids and a variety of aids to daily living, products can be delivered directly to your door. Website also provides information on selecting the correct support stockings and compression stockings for your needs. More Info
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10. Pambula Community Health Centre

Alternative Names:
Bega Community Health Centre
Languages (other than English):
Telephone Interpreter service available
Accessible Facilities:
wheelchair accessible
Referral:
Self; Family; Service Providers; Carers; GP's; Specialists; Hospitals via Bega Valley Community Health Intake Phone 1300 131 562 Fax 1300 797 331
Areas Served:
Bega Valley
Last review date:
16/2/21 16:29
Pambula, NSW 
Provides a wide range of services which aim to improve the health and wellbeing of clients and their families that include Aboriginal Health; Aged Care Assessment; Audiology; Breast Care Nurse; Cardiac Rehabilitation; Child and Family; Community Nursing; More Info
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11. Guide Dogs NSW/ACT

Alternative Names:
(Guide Dogs Nsw)
Accessible Facilities:
Lift and toilet
Areas Served:
Nepean Blue Mountains LHD; Western Sydney LHD
Last review date:
23/3/21 12:05
Parramatta, New South Wales 
Registered NDIS and MAC provider specialising in low vision rehabilitation services such as Low vision orthoptic services, Occupational therapy, Assistive technology and Orientation and Mobilty training. More Info
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12. Key Word Sign Australia (a service of Scope)

Alternative Names:
Keyword Signing
Accessible Facilities:
is wheelchair accessible
Areas Served:
National
Last review date:
17/6/21 14:55
Hawthorn, VIC 
Key Word Sign (KWS) is the use of signs and natural gestures to support the communication and language development of children and adults with communication difficulties. KWS incorporates signs from the local deaf sign language (Auslan in Australia), but More Info
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13. BaptistCare - Low Interest Loans

Alternative Names:
BaptistCare Community Services (BCS), Baptist Care, StepUp
Accessible Facilities:
Accessible toilets and parking
Areas Served:
ACT
Last review date:
7/8/23
ACT 
Support low-income earners by providing small loans with absolutely no interest, fees, charges or penalties, and engage in practical conversations to increase our clients' financial awareness. More Info
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14. Blacktown Community Health Centre

Accessible Facilities:
toilet, level entry, automatic entry door and parking
Referral:
1800 600 681 (Central Referral Service) Mon-Fri 8.30am-4.30pm
Areas Served:
Blacktown
Last review date:
13/5/21 15:24
Blacktown, NSW 
Provides a range of community health services. Individual teams and services have separate records in the database. Clients must live, work or attend school/preschool in the Blacktown Local Government Area. More Info
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15. Centrelink - Social Work Services

Areas Served:
National
Last review date:
13/7/23
If you're going through a difficult time, our social workers can help you. We can help you with: short term counselling information referrals to support services. More Info
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16. Centrelink - Emergency Information Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
29/6/23
Use this line for help if your affected by a natural disaster and need help to claim a payment. More Info
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17. No Interest Loan Scheme (NILS)

Areas Served:
National
Last review date:
30/11/22
No Interest Loans (NILs) are a smart choice loan option to help you manage your money. Borrow up to $2000 for essential goods and services with no fees, no interest, ever. You pay back only what you borrow and nothing more. More Info
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18. Greek Orthodox Community and Church of Canberra and District Inc

Languages (other than English):
Greek
Accessible Facilities:
Disability friendly parking
Areas Served:
ACT; Queanbeyan
Last review date:
31/10/24
Kingston, Australian Capital Territory 
Religious, welfare and educational services within the Canberra and surrounding region. More Info
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19. Montrose Therapy and Respite Services

Alternative Names:
Montrose Access; Montrose Therapy & Respite Services
Accessible Facilities:
Accessible buildings
Referral:
Referrals not required, contact for more details.
Areas Served:
QLD; Northern NSW LHD
Last review date:
7/12/21 12:33
Darra, QLD 
Montrose provides physiotherapy, occupational therapy and speech therapy as well as Short Stay respite and a Lifestyle and Leisure service. Based in Brisbane with Service Centres at Brisbane South, Brisbane North, Slacks Creek, Gold Coast, Sunshine Coast, More Info
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20. ACT Deafness Resource Centre Inc

Languages (other than English):
Auslan
Accessible Facilities:
parking, toilets and lift
Areas Served:
ACT Region
Last review date:
31/10/24
Holder, Australian Capital Territory 
Resource and referral agency for people who are deaf, hearing impaired and/or have a disorder of the ear. Drop-in opportunity for assistance on hearing aids, cochlear implants, assistive listening devices for loan and purchase, battery sales More Info