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1. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
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2. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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3. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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4. Centrelink - Reporting Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Use this line to report your employment income or tell us if you've met your mutual obligation requirements. Before you can use this line you'll need to create a voiceprint. Once you've done this you can: Report your employment income More Info
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5. Redkite

Alternative Names:
Malcolm Sargent Cancer Fund for Children in Australia
Accessible Facilities:
Wheelchair accessible
Areas Served:
National
Last review date:
19/4/21 15:30
Surry Hills, NSW 
Assists with practical, financial and mental health support for families who have a child with cancer aged 18 or under. Counselling and Social Work. Support with grief and bereavement. More Info
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6. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info
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7. Australian Taxation Office (National)

Areas Served:
National
Last review date:
13/5/21 13:29
Individual enquiries 132 861, Business enquires 132 866, Superannuation 131 020, Indigenous Helpline 131 030, Complaints, compliments, feedback or suggestions 1800 199 010. Special needs: If you do not speak English well and want to talk to a tax officer, More Info
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8. Vinnies Paddington

Alternative Names:
St Vincent de Paul - Paddington
Accessible Facilities:
Flat entrance from street (no steps), lift to mezzanine level
Areas Served:
City of Sydney, Woollahra
Last review date:
26/4/21 10:07
Paddington, NSW 
Shop selling secondhand clothing, furniture and other household goods only at this branch. The profit from the sale of goods from the Centre goes directly towards providing resources and support to people in need. More Info
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9. Centrelink - Emergency Information Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
29/6/23
Use this line for help if your affected by a natural disaster and need help to claim a payment. More Info
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10. Kempsey Neighbourhood Centre Inc

Accessible Facilities:
Parking, bathroom and hire of meeting room
Areas Served:
Kempsey
Last review date:
26/3/25
Kempsey, New South Wales 
This service provides drop in support, information, referral and advocacy for individuals, groups, families and communities. The Centre also offers: Gambling and financial counselling Legal Aid Tax Help More Info
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11. Community Accommodation and Respite Agency (CARA) Inc

Areas Served:
Adelaide Metro; Central Yorke Peninsula; Northern Yorke Peninsula; Mount Gambier; Murray Bridge; Port Pirie; Port Lincoln; Port Augusta; Gumeracha; Onkaparinga;
Last review date:
12/3/26
Hindmarsh, South Australia 
Works with clients to build confidence and skills in NDIS Capacity Building, i.e. Coordination of Supports, Improved Daily Living Skills, Improved relationships. Provides resources such as social stories; menu planners, day planners and goal-sett More Info
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12. Byron Community Centre

Alternative Names:
Byron Community and Cultural Centre
Languages (other than English):
English
Accessible Facilities:
Ramp, Toilet, Hearing Loops in Theatre, Lift Access to First Floor.
Areas Served:
Byron LGA
Last review date:
15/11/21 13:12
Byron Bay, NSW 
The Byron Community Centre is an independent not for profit organisation that provides support to the community?s most vulnerable through essential services including meals, advocacy and counselling, as well as arts and social programs including two socia More Info
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13. Tumut and District Neighbourhood Centre Inc

Accessible Facilities:
Wheelchair accessible
Areas Served:
Tumut
Last review date:
26/3/23
Tumut, NSW 
The centre offers Information, Referral and Advocacy. Use of facilities: Internet and meeting rooms. Emergency Support programs for people in a financial crisis: Food vouchers, Telephone vouchers, an assessment is required. More Info
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14. Turning Point Camden Inc.

Areas Served:
Camden; Macarthur
Last review date:
15/5/24
Camden, NSW 
Turning Point is a not-for-profit community- based welfare centre. We support men, woman and families who are experiencing challenging situations by providing welfare services to meet an immediate need and programs. More Info
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15. Vietnamese Community in Australia - NSW Chapter Inc

Alternative Names:
Vietnamese Community In Australia - Nsw Chapter Incorporated
Languages (other than English):
Vietnamese
Areas Served:
South West Sydney
Last review date:
8/3/21 12:25
Cabramatta, NSW 
Provides settlement and welfare support services to the Vietnamese people across NSW; organises Vietnamese community events, celebrations and traditional festivals; provides problem-gambling counselling and support services to Vietnamese gamblers and thei More Info
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16. Centrelink - Farmer Assistance Hotline

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
29/6/23
A payment for farming families in financial hardship. More Info
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17. The Neighborhood Hub

Alternative Names:
George Street Neighbourhood Centre
Areas Served:
Mackay
Last review date:
24/7/24
Mackay, QLD 
Established in 1989, The Neighbourhood Hub services the Mackay Region, as the leading locally based neighbourhood centre. Bringing resources and partners together to provide a range of services, facilities, community activities and events More Info
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18. Centrelink - BasicsCard General Enquiry Line

Areas Served:
National
Last review date:
14/6/23
A reusable card that gives you access to your income managed money through EFTPOS facilities at approved stores and businesses. To get a BasicsCard you must first start Income Management. More Info
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19. Thrive Services

Alternative Names:
Blue Mountains Family Support Service Inc
Accessible Facilities:
ramp and toilet
Referral:
Required for some services, contact for further details
Areas Served:
Blue Mountains LGA; Lithgow
Last review date:
25/1/22 0:00
Katoomba, New South Wales 
Service provides practical and emotional assistance to families and individuals and couples without children. Practical assistance includes emergency relief for food and bills and/or food parcels, electricity, natural gas vouchers and water rates. More Info
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20. Blacktown Family Support Service

Alternative Names:
CatholicCare Social Services
Languages (other than English):
French, Italian, Hindi, Dinka, Egyptian
Transport:
Close to buses and Blacktown train station
Accessible Facilities:
ground floor entry
Areas Served:
Western Sydney LHD; Nepean Blue Mountains LHD
Last review date:
19/11/20 0:00
Blacktown, NSW 
This service provides specialised counselling and intensive family support to residents of the Blacktown Local Government Area. The service is child protection focussed and child focussed. The goal of the service is to empower families to make positiv More Info