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1. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
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2. Australian Institute of Health and Welfare (AIHW)

Accessible Facilities:
Parking, ramp, lifts and toilets
Areas Served:
National
Last review date:
25/3/21 11:18
Bruce, ACT 
National agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare. The aim is to improve the health and wellb More Info
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3. Indigo House - Integrated Prevention and Response to Violence and Neglect Services

Alternative Names:
Richmond Sexual Assault Service
Languages (other than English):
Interpretors available
Accessible Facilities:
Access ramp and toilet
Areas Served:
Northern NSW LHD
Last review date:
18/5/23
Lismore, NSW 
Health Service for people who have been affected by sexual assault, domestic and family violence and child abuse and neglect. Can assist children, young people, adults, families and carers. Provide medical, counselling and support services. More Info
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4. The Mercy Foundation Limited

Areas Served:
National
Last review date:
5/2/21 12:15
Wollstonecraft, NSW 
Grants to end homelessness, small grants, education and advocacy. More Info
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5. Bravehearts Foundation Ltd

Alternative Names:
Formerly People's Alliance Against Child Sexual Abuse Inc (PAACSA); Bravehearts Foundation Limited
Accessible Facilities:
Parking, ramp and toilet. Details vary depending on location.
Referral:
Call our Information and Support line Ph: 1800 272 831.
Areas Served:
National
Last review date:
23/5/22 11:57
Springwood, QLD 
Bravehearts provides industry-leading child protection training and education programs, specialist child sexual abuse counselling and support services, as well as research and lobbying. Provides services for survivors of child sexual assault including ind More Info
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6. BaptistCare - Low Interest Loans

Alternative Names:
BaptistCare Community Services (BCS), Baptist Care, StepUp
Accessible Facilities:
Accessible toilets and parking
Areas Served:
ACT
Last review date:
7/8/23
ACT 
Support low-income earners by providing small loans with absolutely no interest, fees, charges or penalties, and engage in practical conversations to increase our clients' financial awareness. More Info
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7. Self Protection Consultancy

Referral:
Self
Areas Served:
National
Last review date:
18/8/20 15:59
Bondi Beach, NSW 
Provides self-defence and de-escalation packages for untrained men and women of all ages. Classes for people with a disability are arranged on an in-house basis. Specialises in workplace violence and anti-bullying strategies. GLBTIQ specific classes. Can More Info
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8. Shine Lawyers

Areas Served:
NSW; QLD; VIC; WA
Last review date:
5/10/23
Sydney, NSW 
Personal Injury and Compensation Law firm with a specialist abuse law team, offers home visits. Locations across QLD, NSW, VIC, WA, NT and the ability to service Australia wide. More Info
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9. The Aboriginal Legal Service - NSW / ACT Ltd (Head Office)

Areas Served:
NSW; ACT (see the website for office location details)
Last review date:
02/03/2023
Redfern, New South Wales 
The Aboriginal Legal Service provides legal advice and assistance in criminal law matters and serves victims of family violence to people of Aboriginal and Torres Strait Island descent. The service is free and confidential. More Info
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10. Catholic Care - Blacktown Family Support Service

Alternative Names:
Family Support Services, Catholic Care
Languages (other than English):
Chinese
Accessible Facilities:
parking and toilet
Referral:
Phone for appointment
Areas Served:
Blacktown
Last review date:
2/12/20 0:00
Blacktown, NSW 
Provides early intervention support, including parenting education, specialised counselling, playgroup, mums group and intensive family preservation to residents of the Blacktown Local Government Area. More Info
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11. Uniting Counselling and Mediation Parramatta

Alternative Names:
Unitingcare Unifam Counselling and Mediation Service
Languages (other than English):
Interpreter services can be arranged (fees may apply). Contact for details
Transport:
Close to trains (Parramatta station) and buses
Accessible Facilities:
Ground floor access, lift, toilet
Referral:
Referral required only for 'Keeping Contact Program' (by court order)
Areas Served:
Auburn; The Hills; Parramatta (and Holroyd)
Last review date:
18/9/21 0:00
Parramatta, NSW 
Provides couple, individual and family counselling, family mediation, post separation program, relationship education, groups. Counselling services are mostly aimed at assisting children, adolescents, families, couples and individuals deal with issues suc More Info
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12. MensLine Australia

Referral:
anyone may refer
Areas Served:
National
Last review date:
16/3/21 16:43
Footscray, VIC 
MensLine Australia National 24/7 telephone, video and online counselling service, supporting men with mental health issues like anxiety, depression and stress plus fatherhood, family and relationship issues. MensLine forum and MensLine social media accoun More Info
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13. EveryMan

Alternative Names:
(EveryMan Australia Inc; Everyman Australia Inc)
Accessible Facilities:
Parking, toilets and lift
Areas Served:
ACT Region
Last review date:
25/3/21 11:26
Civic, ACT 
Domestic and family violence prevention services, crisis and longer-term counselling, information and referral, accommodation support, case management and outreach services for people living with disabilities or at risk of homelessness. Housing assistance More Info
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14. HealthOne Corowa

Alternative Names:
(formally) Corowa Health Service
Accessible Facilities:
Level entry, toilet, parking and Mothers room
Areas Served:
Corowa
Last review date:
28/2/24
Corowa, NSW 
Services offered are Immunisation, Mental Health Service, Domestic Violence Counselling, Parenting Programs, Diabetes Education, Community Nurse, Palliative Care, Child and Family Health nurse, Drug Alcohol Counsellor, Generalist Counsellor More Info
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15. Blacktown Women's and Girls' Health Centre (BWGHC)

Languages (other than English):
Interpreting service is available if required
Accessible Facilities:
Contact for details
Areas Served:
Blacktown
Last review date:
3/11/22
Blacktown, NSW 
Provides a wide range of women's health and associated services including legal advice; court advocacy and support via NWS WDVCAS; naturopathy; counselling; massage; yoga therapeutic and social groups and activities; specialist domestic violence support More Info
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16. Family Preservation Blacktown

Alternative Names:
Blacktown Baulkham Hills Early Intervention Program; Brighter Futures Blacktown
Languages (other than English):
Nepali and Hindi, Aboriginal staff
Transport:
Close to Blacktown Train Station and buses.
Accessible Facilities:
Ramp, toilet and parking
Areas Served:
Blacktown
Last review date:
3/5/22 15:04
Blacktown, NSW 
The Family Preservation team works with families who are expecting a child or have at least one child between the ages of 0-17 years and are experiencing issues including family violence, drug and alcohol issues, mental health issues, intellectual disabil More Info
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17. National Disability Abuse and Neglect Hotline

Languages (other than English):
Call TIS on 131 450
Areas Served:
National
Last review date:
7/4/21 14:39
The National Disability Abuse and Neglect Hotline is an Australia-wide telephone hotline for reporting abuse and neglect of people with disability. The Hotline works with callers to find appropriate ways of dealing with these reports. More Info
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18. Kyogle Family Support Services Neighbourhood Centre Inc.

Alternative Names:
Kyogle Family Support Service Inc
Accessible Facilities:
Ramp access and toilets
Referral:
Via phone, walk in web page
Areas Served:
Kyogle
Last review date:
16/1/25
Kyogle, New South Wales 
This organisation assists families in developing self-sustaining attitudes and skills and works with families needing support who have children and young people. More Info
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19. Department Communities and Justice, Family and Community Services - Ballina

Accessible Facilities:
Lift, ramp and toilets
Areas Served:
Ballina LGA (and Alstonville LGA)
Last review date:
24/6/20 11:59
Ballina, NSW 
NSW agency with statutory responsibility for protecting children and young people from risk of significant harm. Information on Children?s Court, Out-of-home care, Permanency Support Program (PSP), Guardianship, Adoption, fostering, relative and kinship c More Info
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20. Department Communities and Justice, Family and Community Services - Blue Mountains

Accessible Facilities:
Ground floor entry at front
Areas Served:
Blue Mountains
Last review date:
6/5/21 13:51
Faulconbridge, NSW 
NSW agency with statutory responsibility for protecting children and young people from risk of significant harm. Information on Children?s Court, Out-of-home care, Permanency Support Program (PSP), Guardianship, Adoption, fostering, relative and kinship c More Info