Veterans' Home Care (VHC) Program

Coordinates home care services to Australian veterans and war widows to enable them to live independently in the community. Services include; personal care, domestic assistance, home and garden maintenance for safety in the home and garden, and respite care (in-home and residential respite. When calling the assessment line (even if leaving a message), veterans are asked to provide their DVA number and to identify the service that they require. To complain about a DVA service, DVA recommends you first complain to the contracted service provider then call DVA on 133 254 or 1800 555 254 (country callers) if further action is needed. Please note that not all white cardholders are eligible for all services. Check white card status with veterans.