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1. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
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2. Australian Institute of Health and Welfare (AIHW)

Accessible Facilities:
Parking, ramp, lifts and toilets
Areas Served:
National
Last review date:
25/3/21 11:18
Bruce, ACT 
National agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare. The aim is to improve the health and wellb More Info
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3. Ronald McDonald House - Parkville

Accessible Facilities:
Level entry, toilets and parking
Referral:
Referral is required from the Royal Children's Hospital in Parkville
Areas Served:
National
Last review date:
11/7/24
Parkville, VIC 
Ronald McDonald House is an affordable home-away-from-home for the families of seriously ill children being treated at the Royal Children's Hospital. More Info
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4. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info
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5. The Mercy Foundation Limited

Areas Served:
National
Last review date:
5/2/21 12:15
Wollstonecraft, NSW 
Grants to end homelessness, small grants, education and advocacy. More Info
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6. Communities at Work

Alternative Names:
Tuggeranong Community and Function Centre; Communities@work
Accessible Facilities:
Parking and toilets
Areas Served:
ACT Region
Last review date:
22/1/25
Greenway, Australian Capital Territory 
Registered NDIS Provider offering the following disability services: Social and recreational day programs for people living with a disability - children, teens, young adults and adults. More Info
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7. Anglicare - The Cecil House

Alternative Names:
Blaxland Dementia Day Centre, Blue Mountains House Respite Programme
Accessible Facilities:
Level entry and toilet
Areas Served:
Blue Mountains
Last review date:
26/3/21 9:20
Katoomba, NSW 
The Cecil house is for people who are at risk of homelessness. More Info
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8. Eastcoast Housing

Alternative Names:
EHA
Accessible Facilities:
purpose built house
Areas Served:
(South East) Melbourne; Mornington Peninsula; Gippsland HACC
Last review date:
28/6/22 11:36
Moe, VIC 
Rental Housing Management for low income families. Long term housing. More Info
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9. Vinnies - Surry Hills

Alternative Names:
St Vincent de Paul Society
Accessible Facilities:
double doors and flat entrance from street (no steps)
Areas Served:
City of Sydney
Last review date:
17/11/20 10:41
Surry Hills, NSW 
Shop selling low cost clothing; furniture and other household goods. Practical clothing and food assistance for homeless and low income earners. Only a retail service and don't provide vouchers. More Info
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10. Vinnies Paddington

Alternative Names:
St Vincent de Paul - Paddington
Accessible Facilities:
Flat entrance from street (no steps), lift to mezzanine level
Areas Served:
City of Sydney, Woollahra
Last review date:
26/4/21 10:07
Paddington, NSW 
Shop selling secondhand clothing, furniture and other household goods only at this branch. The profit from the sale of goods from the Centre goes directly towards providing resources and support to people in need. More Info
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11. EveryMan

Alternative Names:
(EveryMan Australia Inc; Everyman Australia Inc)
Accessible Facilities:
Parking, toilets and lift
Areas Served:
ACT Region
Last review date:
25/3/21 11:26
Civic, ACT 
Domestic and family violence prevention services, crisis and longer-term counselling, information and referral, accommodation support, case management and outreach services for people living with disabilities or at risk of homelessness. Housing assistance More Info
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12. Anglicare NSW South, NSW West and ACT, Disability and ECEC Portfoliio

Areas Served:
ACT; Queanbeyan; Goulburn; Wagga Wagga; Albury; Leeton; Orange; Bathurst; Dubbo;
Last review date:
12/4/21 14:50
Goulburn, NSW 
Operates a variety of services throughout the Anglican Dioceses of Canberra, Bathurst, Riverina and Goulburn. These include out of home care; early childhood services; supported accommodation assistance programs; limited homelessness services; Disability More Info
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13. Youth Angle

Referral:
Phone intake interview
Areas Served:
Central Coast
Last review date:
11/11/21 0:00
Umina, NSW 
Youth refuge at Umina which provides temporary accommodation and support to five homeless young women or men aged between 15 and 20. Youth Angle provides a relaxed and caring environment which places emphasis on developing the personal and living skills n More Info
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14. St Vincent de Paul Society - Canberra Goulburn

Alternative Names:
Vinnies
Areas Served:
ACT Region
Last review date:
3/12/20 12:07
Canberra, ACT 
Lay Catholic organisation providing financial and material support, home visitation, homelessness assistance, family support and mental health services. More Info
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15. Stride

Alternative Names:
(Aftercare; Aftercare - Vic)
Accessible Facilities:
Some sites not wheelchair accessible
Areas Served:
Blacktown; Penrith; Lithgow; Bathurst; Maitland; Wollongong; Rockdale; Randwick; Leichhardt; Gosford; Shoalhaven; Redcliffe; Brisbane; Ipswich; Cairns; Gold Coast
Last review date:
11/4/24
Lilyfield, NSW 
-Provides child, youth and adult mental health support in NSW, Qld and Vic. -Support Connection, Support Coordination and Psycosocial Recovery Coaching. -Therapeutic activities and programs, Art Therapy. -Support in the home or out in the community. More Info
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16. Department Communities and Justice, Family and Community Services - Ballina

Accessible Facilities:
Lift, ramp and toilets
Areas Served:
Ballina LGA (and Alstonville LGA)
Last review date:
24/6/20 11:59
Ballina, NSW 
NSW agency with statutory responsibility for protecting children and young people from risk of significant harm. Information on Children?s Court, Out-of-home care, Permanency Support Program (PSP), Guardianship, Adoption, fostering, relative and kinship c More Info
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17. Department Communities and Justice, Family and Community Services - Blue Mountains

Accessible Facilities:
Ground floor entry at front
Areas Served:
Blue Mountains
Last review date:
6/5/21 13:51
Faulconbridge, NSW 
NSW agency with statutory responsibility for protecting children and young people from risk of significant harm. Information on Children?s Court, Out-of-home care, Permanency Support Program (PSP), Guardianship, Adoption, fostering, relative and kinship c More Info
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18. Clarence River Domestic and Family Violence Specialists Service

Alternative Names:
Clarence River Women's Refuge and Outreach Services Inc.
Accessible Facilities:
Shower, ramp access
Referral:
DV Help Line; Police; Other Services; Self
Areas Served:
Clarence
Last review date:
3/5/22 0:00
Grafton, NSW 
Domestic violence refuge and outreach service for women and children escaping domestic violence. Court Support and Group support. More Info
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19. Neami National - Hurstville

Accessible Facilities:
Lift, toilet
Referral:
Referrals can be made by individuals, carers, families, mental health professionals or other health care providers. Referrals must be discussed with the individual prior to making the referral.
Areas Served:
Central Sydney AHS
Last review date:
22/2/21 16:30
Hurstville, NSW 
Neami Hurstville provides services to improve mental health and well-being through programs such as Community Outreach and Community and Group Support Programs. More Info
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20. Women's Centre for Health and Wellbeing Albury/Wodonga Inc

Accessible Facilities:
Wheelchair accessible
Areas Served:
Albury LGA; Wodonga LGA; Hume LGA
Last review date:
8/2/24
Albury, NSW 
A confidential, supportive service for women in Albury, Wodonga and surrounding districts providing General and Domestic/Family Violence Counselling; information and referrals; Women's Programs/Activities (such as Yoga, Social Club, Meditation More Info