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1. Centrelink - Indigenous Call Centre

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/08/22
Use this line if you're an Aboriginal or Torres Strait Islander Australian and need help with our payments and services. More Info
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2. Centrelink - Indigenous Debt Recovery Line

Languages (other than English):
Arabic; Dari; Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 9:59
Use this line if you?re an Aboriginal or Torres Strait Islander Australian and need help repaying a Centrelink debt. More Info
2

3. Qantas Carer Concession Card

Accessible Facilities:
office, toilet
Areas Served:
National
Last review date:
29/09/22
Mitchell, ACT 
Valid for domestic Qantas flights only no international flights: for people with disabilities who need full-time assistance from their carer while in the aircraft e.g. transfer to bathroom, communicating, help with meal/drinks. More Info
3

4. Centrelink - Older Australians Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
19/10/22
Age Pension The main income support payment for people who have reached Age Pension age. Commonwealth Seniors Health Card A concession card to get cheaper health care and some discounts if you?ve reached Age Pension age. More Info
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5. Centrelink - Abstudy

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
14/6/23
A group of payments for Aboriginal or Torres Strait Islander students or apprentices. To get 1 or more ABSTUDY payments you must be: an Aboriginal or Torres Strait Islander Australian in an approved course, Australian Apprenticeship or traineeship More Info
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6. Centrelink - Youth and Students Line

Languages (other than English):
Multilingual phone number is 131 202, brochures available in other languages.
Areas Served:
National
Last review date:
10/3/21 10:46
Use this line for help with payments for students, trainees and job seekers under 22. Austudy Financial help if you're 25 or older and studying or an Australian Apprentice. More Info
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7. Centrelink - Disability, Sickness and Carers Line

Languages (other than English):
Multilingual phone service: 13 12 02
Areas Served:
National
Last review date:
14/6/23
Use this line if you need help with your Disability Support Pension, Mobility Allowance, Carer Payment or Carer Allowance. More Info
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8. Centrelink - Multilingual Phone Service

Languages (other than English):
Brochures available in other languages. Staff speak several languages.
Areas Served:
National
Last review date:
14/6/23
Use this line to talk with a skilled bilingual Centrelink service officer. More Info
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9. Aspire Canterbury

Alternative Names:
Disability Information Service Christchurch
Languages (other than English):
English
Transport:
On low floor bus route
Accessible Facilities:
Accessible bathroom
Areas Served:
(New Zealand), (Inter)National
Last review date:
11/9/24
Christchurch, Canterbury 
Aspire Canterbury provide key services to the Canterbury disabled community. Aspire's region is the whole of Canterbury from Timaru to Kaikoura and inland to the mountains. More Info
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10. InvolvedCBR

Alternative Names:
ACT Disability Expert Panel, ACT Disability Reference Group
Areas Served:
ACT
Last review date:
18/10/21 0:00
Canberra, ACT 
The INVOLVED website puts you in touch with activities happening to create a more inclusive Canberra community for all people. On this website you can find out more about Inclusive and accessible communities; Rights protection, justice and legislation; Ho More Info
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11. GoCo Community Transport

Accessible Facilities:
wheelchair accessible
Areas Served:
Gunnedah
Last review date:
19/1/23
Gunnedah, NSW 
Provides transport services for the residents of the Gunnedah Shire. It Assists elderly people and their carers, isolated and disadvantaged people. We provide affordable transport for all types of medical appointments locally and in Tamworth More Info
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12. NSW Mobility Parking Scheme Hotline

Areas Served:
NSW
Last review date:
11/4/24
Milsons Point, NSW 
In NSW the Mobility Parking Scheme (MPS) application form from Service NSW Centre or online. The MPS provides parking concessions to people with mobility disabilities. More Info
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13. ACT Taxi Subsidy Scheme

Alternative Names:
TSS
Languages (other than English):
TIS 13 14 50
Accessible Facilities:
Parking, toilets and lift
Referral:
Application forms must be completed by a qualified Medical Practitioner/Occupational Therapist
Areas Served:
ACT Region
Last review date:
25/3/21 11:20
Canberra, ACT 
Assists people who have a severe or profound activity limitation that prevents them using public transport. Provides a subsidy towards the cost of taxi transport, either regular or wheelchair accessible. More Info
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14. Victorian Companion Card

Alternative Names:
Companion Card
Referral:
The Companion Card is for people with significant, permanent disability who can demonstrate they need high-level support from a carer when attending most community activities or events, and that this need is life-long.
Areas Served:
VIC
Last review date:
10/2/21 11:17
The Companion Card is for people with significant, permanent disability who can demonstrate they need high-level support from a carer when attending most community activities or events, and that this need is life-long. The Companion Card allows a person' More Info
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15. Pinnacle Community Care Services

Alternative Names:
Cootamundra Home and Community Care Centre (HACC Centre) (former name)
Accessible Facilities:
level entry, toilets and parking
Areas Served:
Cootamundra
Last review date:
8/3/21 15:14
Cootamundra, NSW 
Services currently available through the centre: A range of Commonwealth Home Support Program (CHSP) services - Community Transport including a bus service and taxi vouchers; Social Support; volunteer shopping/social visits More Info
15

16. Flexible Care Services Inc

Accessible Facilities:
ramp and parking
Referral:
Via My Aged Care 1800 200 422
Areas Served:
Harden
Last review date:
7/10/20 11:54
Harden, NSW 
Community Transport service for frail, aged and transport disadvantaged. Provide in home respite, meals on wheels 6 days per week, yard maintenance, personal care and social support. Services Galong More Info
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17. RMS - Mobility Parking Scheme

Alternative Names:
RTA - Mobility Parking Scheme
Languages (other than English):
Mandakin
Accessible Facilities:
Wheelchair accessible
Areas Served:
Hunter Region
Last review date:
24/3/21 14:14
Newcastle West, NSW 
Provides parking permits for people who cannot walk more than 100m. The public can report abuse of the NSW parking scheme for people with disability by phoning 1300 884 899 or emailing RTA_Contact_Centre@rta.nsw.gov.au More Info
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18. Tasmanian Government Concessions

Areas Served:
TAS
Last review date:
11/2/25
Hobart, Tasmania 
The Tasmanian Government offers a wide range of discounts and concessions on the cost of government services. The discounts and concessions aim to achieve a balance in the standard of living and access to essential services More Info
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19. Taxi Transport Subsidy Scheme (TTSS)

Referral:
Application form completed by doctor
Areas Served:
NSW
Last review date:
17/2/21 12:16
Parramatta, NSW 
Provides subsidised taxi travel at half the total metered fare up to $60 for people who are unable to use public transport, due to their qualifying severe and permanent disabilities. Central booking service for wheelchair accessible vehicles 02 8332 0200 More Info
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20. Peppercorn Community Transport

Alternative Names:
Peppercorn Services Inc
Accessible Facilities:
4 wheelchair accessible buses and 2 cars
Referral:
Assessment procedures apply, please contact us for details
Areas Served:
Hawkesbury LGA
Last review date:
23/3/21 12:35
Windsor, NSW 
Peppercorn Community Transport provides transport services to frail aged people and other people who do not have access to public transport. Subsidised transport to shopping, medical appointments, and social outings is possible. More Info