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1. Children and Young People Equipment Loan Service (CAYPELS)

Alternative Names:
CAYPELS; scypels
Accessible Facilities:
Parking, ramps, and toilets
Referral:
Clinicians who wish to use CAYPELS must register with the service. Contact CAYPELS for more details. Clients who wish to use the service must be referred by a clinician.
Areas Served:
ACT
Last review date:
5/2/25
Holder, Australian Capital Territory 
Provides specialised equipment for loan to ACT residents up to and including the age of 16 years. Specialised equipment include wheelchairs, seating systems, hoists, standing frames, walking frames, personal care items, shower commodes More Info
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2. LifeTec Australia - Townsville

Languages (other than English):
Interpreting service is available if required
Accessible Facilities:
Level access and parking.
Referral:
https://lifetec.org.au/services/lifetec-referral-form
Areas Served:
Townsville; Bowen; Cardwell; Charters Towers (Ayr, Home Hill, Ingham); Brisbane Metro; Ballina; Hervey Bay; Mackay; Rockhampton; Bundaberg; Gold Coast; Ipswich; Mount Isa; Toowoomba
Last review date:
28/8/25
Garbutt, Queensland 
LifeTec is a social enterprise that provides dedicated assistive technology (AT) services to provide people with practical solutions to everyday life activities. More Info
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3. Ability Technology

Alternative Names:
(Ability Technology Limited; Ability Research)
Accessible Facilities:
level access
Referral:
Referral form on website, email or call
Areas Served:
National
Last review date:
10/6/21 12:50
Forestville, NSW 
This non-profit organisation encourages independence of people with disabilities and injuries through the use of computers, tablets, smartphones and home control technology. Specialist assessment of technology needs, training, workshops, product evalu More Info
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4. ACT Equipment Scheme

Alternative Names:
ACTES
Accessible Facilities:
Parking, wheelchair accessible and toilets
Areas Served:
ACT Region
Last review date:
26/3/21 10:39
Kambah, ACT 
The ACT Equipment Scheme (ACTES) helps eligible ACT residents with a long term illness or disability, live and participate in the community, using equipment, aids and appliances. The Domiciliary Oxygen and Respiratory Support Scheme (DORSS) supplies More Info
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5. Centre for Incusive design

Alternative Names:
Formerly Australian Caption Centre, Media Access Australia (previous names)
Languages (other than English):
Auslan (Australian Sign language)
Transport:
Close to trains (Town Hall station), light rail and buses
Accessible Facilities:
wheelchair accessible
Areas Served:
National
Last review date:
24/3/22 15:17
Sydney, NSW 
Centre for Inclusive Design advocates for and promotes inclusive design in Australia. Networks with experts and global partners to promote innovation and global best practice Inclusive Design so everyone has the opportunity to connect and be a part of our More Info
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6. National Relay Service

Alternative Names:
NRS
Areas Served:
National
Last review date:
26/10/23
An Australian Government initiative that enables people who are d/Deaf, hard of hearing, or have a speech communication difficulty, to make phone calls using a wide range of telecommunications devices. This service is available 24 hours a day More Info
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7. Key Word Sign Australia (a service of Scope)

Alternative Names:
Keyword Signing
Accessible Facilities:
is wheelchair accessible
Areas Served:
National
Last review date:
17/6/21 14:55
Hawthorn, VIC 
Key Word Sign (KWS) is the use of signs and natural gestures to support the communication and language development of children and adults with communication difficulties. KWS incorporates signs from the local deaf sign language (Auslan in Australia), but More Info
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8. Telstra Disability Enquiry Hotline

Alternative Names:
Telstra Australia Assistance To People With A Disability
Areas Served:
National
Last review date:
19/6/24
Older people, people with a disability and carers can obtain information in alternative formats and specialist advice about Telstra's Disability Equipment Program, including advice on other products and services More Info
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9. Freedom Solutions Australia

Alternative Names:
Technical Aids to the Disabled (TAD), TADNSW, Freedom Wheels; TAD Disability Services
Accessible Facilities:
ramp, lift and accessible toilets
Referral:
Apply online. Self referral or a therapist can also put through a referral on your behalf. For more information call 1300 number above.
Areas Served:
NSW; VIC
Last review date:
09/03/2024
Northmead, New South Wales 
Freedom Solutions Australia is a not-for-profit organisation that customises, designs and builds assistive technology solutions for people living with disability across New South Wales and Victoria. ​ More Info
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10. ACT Deafness Resource Centre Inc

Languages (other than English):
Auslan
Accessible Facilities:
parking, toilets and lift
Areas Served:
ACT Region
Last review date:
31/10/24
Holder, Australian Capital Territory 
Resource and referral agency for people who are deaf, hearing impaired and/or have a disorder of the ear. Drop-in opportunity for assistance on hearing aids, cochlear implants, assistive listening devices for loan and purchase, battery sales More Info
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11. Community Accommodation and Respite Agency (CARA) Inc

Areas Served:
Adelaide Metro; Central Yorke Peninsula; Northern Yorke Peninsula; Mount Gambier; Murray Bridge; Port Pirie; Port Lincoln; Port Augusta; Gumeracha; Onkaparinga;
Last review date:
12/3/26
Hindmarsh, South Australia 
Works with clients to build confidence and skills in NDIS Capacity Building, i.e. Coordination of Supports, Improved Daily Living Skills, Improved relationships. Provides resources such as social stories; menu planners, day planners and goal-sett More Info
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12. Northcott

Alternative Names:
(Previous name Community Access Support Service - CASS)
Languages (other than English):
Contact for details
Accessible Facilities:
Wheelchair accessible, communication accessible and more
Areas Served:
ACT; Hunter / New England AHS; Illawarra Shoalhaven LHD; North Coast AHS; Western Sydney; South Western Sydney; South East Sydney HACC; Northern Sydney
Last review date:
28/3/22 10:49
North Parramatta, NSW 
Providing services from metropolitan and regional locations throughout NSW and the ACT. Services include Everyday Life Skills Training, In-Home and Community Supports, Housing and Supported Independent Living, Vocational Skills Training and Employment, More Info
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13. Yooralla Electronic Communication Devices Scheme (ECDS)

Referral:
Speech Pathologist and/or Occupational Therapist
Areas Served:
VIC
Last review date:
17/9/25
Sunshine, Victoria 
Supplies communication devices and relevant accessories for residents of Victoria who have a permanent or long term disability resulting in no speech, or speech that is difficult to understand. More Info
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14. AGOSCI Inc

Areas Served:
National
Last review date:
21/1/26
AGOSCI is the 'Australian Group Supporting Communication Inclusion'. AGOSCI is a national, inclusive community that exists to support and advocate for people who may not rely solely on speech to understand or be understood by others More Info
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15. Hilltops Council Library, Young

Alternative Names:
Young Library
Accessible Facilities:
Ramp
Areas Served:
Hilltops
Last review date:
12/11/25
Young, New South Wales 
Talking books, large print books and audio tapes as well as standard library services for Young and surrounding towns. Access to State Library special needs collection and housebound visits. Public access to Internet. More Info
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16. Charles Sturt University (CSU) Bathurst - Accessibility and Inclusion Support

Accessible Facilities:
Wheelchair accessible, parking and toilets.
Areas Served:
Bathurst
Last review date:
22/1/26
Bathurst, NSW 
Provide services for students with disabilities or registered as carers studying full-time, part-time and/or Online. Advisory service for prospective students. More Info
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17. Guide Dogs NSW ACT (Northern Office - Newcastle)

Accessible Facilities:
Ramp, toilet and parking. Service can also come to your home.
Areas Served:
Central Coast; Mid North Coast LHD; NSW Far North Coast HACC; Hunter New England LHD
Last review date:
7/8/23
Newcastle, NSW 
Guide Dogs NSW ACT provides a variety of supports to people who blind or have low vision. These services include: Orientation and Mobility services, Guide Dog Mobility instruction, Occupational Therapy, assistive technology training, Social Work More Info
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18. David Evian Behavioural Optometrist, Pediatric Optometry,Traumatic Brain Injury

Alternative Names:
(Evian, David H)
Accessible Facilities:
Level access including test room
Referral:
Anyone may refer, no medical referral required
Areas Served:
NSW
Last review date:
11/2/21 9:58
St Leonards, NSW 
The service assesses and treats vision and learning difficulties and people with learning, concentration and reading difficulties. The service includes vision therapy programs and prescribes coloured lenses for people with learning and concentration diff More Info
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19. Quantum Reading Learning Vision

Alternative Names:
Quantum Technology Pty Ltd; Quantum RLV
Languages (other than English):
Russian and Hebrew
Accessible Facilities:
Ground level entry and ramp
Areas Served:
National
Last review date:
3/9/25
Thornleigh, New South Wales 
Provides vision aid equipment, assessments, support and training for people who are blind, vision impaired or have a print disability. More Info
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20. Adaptive Technology Centre

Transport:
Public transport such as buses and trains run regularly to the University.
Accessible Facilities:
level entry, toilet and parking
Referral:
Students must register with AccessAbility
Areas Served:
Newcastle (Central Coast)
Last review date:
9/5/22 15:37
Callaghan, NSW 
The Adaptive Technology Centre is a service provided by the University of Newcastle for students with a disability. The centre is located in the Auchmuty Library, level three (main entrance level) near the Video Conference Room and reference Collection. S More Info