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1. Rosnel Hostel Special Care Accommodation

Accessible Facilities:
small step at front entrance
Referral:
ABH Required
Areas Served:
National
Last review date:
15/2/22 10:51
Bundanoon, NSW 
Licensed private accommodation for 30 people with mild to moderate intellectual disabilities or mental illness. NDIS registered provider. More Info
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2. Lifeline

Alternative Names:
Lifeline Australia
Languages (other than English):
Translator can be arranged through Translating and Interpreting Service (TIS)
Areas Served:
National
Last review date:
5/4/22 10:47
A free 24 hour telephone and web based crisis support and suicide prevention service. Provides crisis support for issues such as depression, domestic and family violence, family and relationship problems, financial problems, loneliness and isolation, loss More Info
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3. Australian Institute of Health and Welfare (AIHW)

Accessible Facilities:
Parking, ramp, lifts and toilets
Areas Served:
National
Last review date:
25/3/21 11:18
Bruce, ACT 
National agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare. The aim is to improve the health and wellb More Info
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4. Open Arms - Veterans & Families Counselling Service

Alternative Names:
Veterans and Veterans Families Counselling Service
Accessible Facilities:
Lift and disabled toilet facilities
Referral:
See website for eligibility criteria
Areas Served:
National
Last review date:
7/1/21 14:25
Brisbane, QLD 
A national, free and confidential counselling service that specialises in helping veterans and their families 24-hours a day, 7-days a week. They can help you with a wide range of issues relating to employment, relationships, past trauma, wellbeing, trans More Info
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5. Grow Mental Wellbeing Programs

Alternative Names:
Grow
Areas Served:
National
Last review date:
24/3/21 14:28
West Hoxton, NSW 
Live-in rehabilitation program for people with a mental illness alone or mental illness coupled with a drug or alcohol problem. The program is based on GROWS 12-Step Program of Recovery or Growth to Maturity through shared learning and mutual help. More Info
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6. Australian Red Cross - Social Inclusion Programs

Alternative Names:
Community Visitors Scheme
Accessible Facilities:
Parking, Toilets, Lift
Referral:
NDIS and My Aged Care referrals accepted
Areas Served:
National
Last review date:
19/1/22 0:00
Garran, ACT 
Social Inclusion Programs and Meals on Wheels. This service provides nutritious meals (fresh or frozen) all year round, as well as checking on how a person is going. Telecross provides a free, daily phone call by volunteers to people who live alone, are s More Info
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7. Westmead Hospital

Languages (other than English):
Interpreters can be arranged
Accessible Facilities:
parking, ramps, lifts, accessible toilets
Areas Served:
Auburn LGA; The Hills; Blacktown LGA; Blue Mountains LGA; Greater Lithgow LGA; Hawkesbury LGA; Holroyd LGA; Parramatta LGA; Penrith LGA
Last review date:
1/6/22 15:28
Westmead, NSW 
Public hospital providing inpatient and outpatient services including 24 hour emergency services, surgery, medicine, obstetrics and dental school. Individual teams and services have separate records in the database. More Info
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8. Bill McKenzie Gardens

Languages (other than English):
Chinese
Accessible Facilities:
Parking, ramps and toilets
Areas Served:
ACT Region
Last review date:
25/6/25
Page, Australian Capital Territory 
A community for 137 seniors that provides residential care or nursing home services. It is designed for people who need medical/rehabilitative care, restorative care, dementia care as well as those living with mental health issues. More Info
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9. Gam-Anon

Alternative Names:
Gambling Anonymous
Accessible Facilities:
Most meeting rooms have wheelchair access
Areas Served:
National
Last review date:
6/9/21 0:00
Fairfield, NSW 
Gam-Anon is a fellowship of men and women who are husbands, wives, relatives or close friends who have been affected by the gambling problem. Contact Gam-Anon for list of meeting's venue and time information. More Info
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10. Albury Wodonga Health Service

Alternative Names:
Albury Wodonga Health
Languages (other than English):
Interpreter services available
Accessible Facilities:
Level entry, toilet and parking
Areas Served:
Albury; Hume
Last review date:
27/3/24
Albury, NSW 
A range of services are available from our Albury Community Health facility. Services include: Community Nursing Services, Sexual Health Services, Women's Health services, Drug and Alcohol Counselling Services, NSW Community Oral Health Service More Info
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11. Pambula Community Health Centre

Alternative Names:
Bega Community Health Centre
Languages (other than English):
Telephone Interpreter service available
Accessible Facilities:
wheelchair accessible
Referral:
Self; Family; Service Providers; Carers; GP's; Specialists; Hospitals via Bega Valley Community Health Intake Phone 1300 131 562 Fax 1300 797 331
Areas Served:
Bega Valley
Last review date:
16/2/21 16:29
Pambula, NSW 
Provides a wide range of services which aim to improve the health and wellbeing of clients and their families that include Aboriginal Health; Aged Care Assessment; Audiology; Breast Care Nurse; Cardiac Rehabilitation; Child and Family; Community Nursing; More Info
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12. The Children's Hospital at Westmead

Languages (other than English):
Interpreters available upon request
Areas Served:
National
Last review date:
1/6/22 15:30
Westmead, NSW 
Public hospital dedicated to paediatric health services, it provides specialist care for children from around Australia and across the Pacific Rim as well as community education, advocacy for improved child health and ground-breaking research into childho More Info
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13. The Mercy Foundation Limited

Areas Served:
National
Last review date:
5/2/21 12:15
Wollstonecraft, NSW 
Grants to end homelessness, small grants, education and advocacy. More Info
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14. HammondCare - Braeside Hospital

Languages (other than English):
Health care interpreter Service available. Multi-lingual staff of various languages
Accessible Facilities:
Access and parking
Referral:
Referrals from other health facilities General practitioners and Community Health Services
Areas Served:
Fairfield; Liverpool
Last review date:
7/8/23
Prairiewood, NSW 
72 bed public hospital that is committed to quality and safety who provides Rehabilitation, Palliative Care, Older Person's Mental Health, inpatient and outpatient services as well as community health services. More Info
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15. Brindabella Rehabilitation Service

Accessible Facilities:
parking, lift, and accessible toilets
Referral:
GP, self, carers or family members or other health professionals
Areas Served:
ACT Region
Last review date:
13/1/21 17:35
Bruce, ACT 
Provides rehabilitation services to adults over 16 years of age following a recent illness, accident or functional deterioration. Rehabilitation aims to improve a persons functional ability, retraining lost or impaired skills, supporting psychosocial heal More Info
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16. Just Better Care Gold Coast

Alternative Names:
Just Better Care Gold Coast
Accessible Facilities:
toilet, level entry and parking
Referral:
Contact office for details
Areas Served:
Gold Coast
Last review date:
29/11/21 0:00
Varsity Lakes, QLD 
Services offered include personal care; dementia care; palliative care; nursing; medication and wound care; domestic assistance; meal preparation and respite care. Staff include community care workers, enrolled nurses and registered nurses. Assistance c More Info
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17. Mental Health Service Queanbeyan

Alternative Names:
CAMHS
Languages (other than English):
All languages via health interpreter (24 hours notice)
Accessible Facilities:
Wheelchair accessible, parking and toilets
Referral:
Required via Access Line 1800 011 511
Areas Served:
ACT
Last review date:
13/5/21 14:57
Queanbeyan, NSW 
Three services operate - Child and Adolescent Mental Health, Adult Mental Health and Older Persons Mental Health. Provides assessment, case management, referral, counselling and support for people with a mental illness and their family. Operates with a mu More Info
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18. Adult/Youth Step Up Step Down Program - Wellways

Languages (other than English):
Tibetan, Dutch, Kanada, Malayalam, Hindi, Rajastani, Marathi, Twi, Urdu, Nepali, Bengali, German
Accessible Facilities:
Wheelchair accessible
Referral:
Referral required from Clinical Manager.
Areas Served:
ACT Region
Last review date:
26/3/21 10:14
Phillip, ACT 
Recovery-focused residential mental health program for adults and youth with a mental illness. Supports up to 6 people at any time and is suitable for people for whom a short stay may prevent the need for a hospital admission, or people who have experienc More Info
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19. Mercy Connect

Alternative Names:
Mercy Connect Limited
Accessible Facilities:
Wheelchair accessible
Referral:
Assessment procedure, contact for details
Areas Served:
Albury; Wodonga; Orange; Narrabri
Last review date:
14/2/24
Thurgoona, NSW 
Provides a range of services: Supported Accommodation in group homes; Drop in accommodation support in clients' residence in the community; Day programmes through Community Participation; SLES; Transition To Work programmes More Info
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20. Butterfly Foundation

Accessible Facilities:
Wheelchair access available via a disability lift between the bottom two floors.
Referral:
Some services will require a referral from your health professional. Visit our website for details.
Areas Served:
National
Last review date:
21/7/22 0:00
Butterfly Foundation provides support to all those affected by eating disorders and body image issues - a person with the illness, their family and their friends, by offering: a National Helpline; Learning and Professional Training; Support Groups; Recove More Info